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Multi Unit Restaurant Manager Jobs in Rochester, NY

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

This multi-unit leader will be expected to provide oversight and development of their direct reports, approximately 4-5 Restaurant General Managers, while working in cooperation with other functional ...

Area Leader

Victor, NY

$100K - $115K/yr

This multi-unit leader will be expected to provide oversight and development of their direct reports, approximately 4-5 Restaurant General Managers, while working in cooperation with other functional ...

NOW HIRING | General Manager -- QSR Restaurant Leader |Rochester, NY This is your restaurant. Own ... Multi-Unit leadership Candidates must already live in -- or be open to relocating to -- the ...

Area Coach

Rochester, NY · On-site

$75K/yr

Coach your RGMs on the "4 Rights" in their restaurants and provide regular feedback during 1:1 ... multi-unit management experience. * Demonstrated track record of workplace achievement in the ...

Area Coach

Rochester, NY · On-site

$75K/yr

Coach your RGMs on the "4 Rights" in their restaurants and provide regular feedback during 1:1 ... multi-unit management experience. * Demonstrated track record of workplace achievement in the ...

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Multi Unit Restaurant Manager information

See Rochester, NY salary details

$26.2K

$54.3K

$75.5K

How much do multi unit restaurant manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for multi unit restaurant manager in Rochester, NY is $54,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $62,700.00 per year, depending on experience, location, and employer.

What is the difference between Multi Unit Restaurant Manager vs Restaurant General Manager?

AspectMulti Unit Restaurant ManagerRestaurant General Manager
CredentialsExperience in multi-location management, possibly some certifications in hospitality or managementSame as Multi Unit Restaurant Manager, often with certifications in hospitality or management
Work EnvironmentOversees multiple restaurant locations, travel involvedManages a single restaurant, primarily on-site
Employer & Industry UsageCommon in large restaurant chains and franchise groupsFound in various restaurant settings, including independent and chain restaurants

While both roles require strong leadership and management skills, the Multi Unit Restaurant Manager oversees multiple locations, focusing on operational consistency across sites, whereas the Restaurant General Manager is responsible for the daily operations of a single restaurant. The multi-unit role involves more travel and strategic planning, while the general manager concentrates on local team management and customer service.

What are the key skills and qualifications needed to thrive as a Multi Unit Restaurant Manager, and why are they important?

To thrive as a Multi Unit Restaurant Manager, you need strong leadership, operational management experience, and a background in hospitality or business, often supported by a bachelor's degree or equivalent experience. Familiarity with POS systems, inventory management software, and scheduling tools is typically required, along with certifications in food safety. Excellent communication, problem-solving, and team-building skills help foster high-performing teams across multiple locations. These skills are crucial for maintaining consistent service standards, driving profitability, and effectively managing diverse teams and operations.

What is a Multi Unit Restaurant Manager?

A Multi Unit Restaurant Manager oversees the operations of multiple restaurant locations within a specific area or region. Their responsibilities include managing staff, ensuring consistent quality and customer service, implementing company policies, and achieving financial goals across all assigned restaurants. They often travel between locations to provide leadership, support, and training to individual restaurant managers. This role requires strong organizational, communication, and problem-solving skills, as well as experience in restaurant management.

What are some common challenges faced by Multi Unit Restaurant Managers when overseeing multiple locations?

Multi Unit Restaurant Managers often encounter challenges such as maintaining consistent standards across all locations, managing diverse teams, and effectively delegating responsibilities. Balancing time between sites and ensuring clear communication can be demanding, especially when addressing unique issues at each restaurant. Successful managers develop strong organizational and leadership skills, leverage technology for monitoring performance, and foster a culture of accountability among their teams. Regular visits and open communication channels are crucial for staying connected and ensuring operational excellence.
What are popular job titles related to Multi Unit Restaurant Manager jobs in Rochester, NY? For Multi Unit Restaurant Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Multi Unit Restaurant Manager jobs in Rochester, NY look for? The top searched job categories for Multi Unit Restaurant Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Multi Unit Restaurant Manager jobs? Cities near Rochester, NY with the most Multi Unit Restaurant Manager job openings:
Infographic showing various Multi Unit Restaurant Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 2% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,254 per year, or $26.1 per hour.
Restaurant Manager

Restaurant Manager

Dunkin

Rochester, NY

Other

Posted 25 days ago


Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,181 frontline employees who took The Breakroom Quiz

78th of 103 rated fast food restaurants


Job description

Position Title: General Restaurant Manager

Reports To: Multi-Unit Manager/Franchisee 

Overview:

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures, and in compliance with all applicable laws.

Responsibilities Include:

  • Able to perform all responsibilities of restaurant team members. 
  • Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff. 
  • Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts. 
  • Implement training programs to enhance team member skills and performance.
  • Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
  • Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following of brand standards and systems.
  • Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity.
  • Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
  • Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues.
  • Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
  • Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
  • Stay updated with industry trends and technology, competitor activities, and customer preferences to identify new business opportunities.
  • Communicate restaurant priorities, goals and results to restaurant team members
  • Execute new product roll-outs including training, marketing, and sampling 
  • Completion of DCP and other vendor orders to ensure all products are fully stocked
  • Conduct self-assessments and corresponding action plans for food safety and brand standards
  • Ensure restaurant budget is met as determined by Franchisee
  • Engage with Dunkin’ and Inspire Brands Field Operations team as appropriate


Education/Experience: 

  • Basic computer skills
  • Fluent in spoken and written English or the predominant language in your market
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
  • College Degree preferred.


Key Competencies:

  • Strong analytical skills and business acumen
  • Works well with others in a fun, fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and embrace change
  • Ability to train and develop a team including giving positive and constructive feedback
  • Guest focused
  • Time Management
  • Ability to manage conflict
  • Problem solving
  • Motivating others


Physical Demands/Working Conditions:

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting packages (if applicable)
  • Wearing a headset (if applicable)
  • Working in a small space


Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.


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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US