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Multi Unit Operations Manager Jobs in Cato, NY (NOW HIRING)

A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize ... multi-unit or similar experience in retail, restaurant or hospitality • College degree preferred ...

Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience

New

NOW HIRING | District Manager -- Multi-Unit QSR Leader | Syracuse, NY Ready to run the show across ... You'll own the P&L, develop a powerhouse team, and lead a culture where operational excellence isn ...

New

NOW HIRING | District Manager -- Multi-Unit QSR Leader | Syracuse, NY Ready to run the show across ... You'll own the P&L, develop a powerhouse team, and lead a culture where operational excellence isn ...

New

Director of Campus Dining

Syracuse, NY · On-site

$112.50K - $120K/yr

Experience in a high-volume multi-unit operation. * Must be able to teach and motivate supervisory staff, bargaining unit employees, student management, student employees, and temporary staff, to ...

Ability to multi-task, work independently, and make reasonable & ethical decisions quickly within a fast-paced environment • 2+ years of Operations Management in Guest Services, Retail, and Food ...

Area Coach

Syracuse, NY · On-site

$75K/yr

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

Area Coach

Oswego, NY · On-site

$75K/yr

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

Area Coach

Oswego, NY · On-site

$75K/yr

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

Area Coach

Syracuse, NY · On-site

$75K/yr

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

Area Coach

Syracuse, NY · On-site

$75K/yr

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

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Multi Unit Operations Manager information

See Cato, NY salary details

$37.5K

$69.5K

$98K

How much do multi unit operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for multi unit operations manager in Cato, NY is $69,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $66,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Multi Unit Operations Manager, and why are they important?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a Multi Unit Operations Manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What are Multi Unit Operations Managers?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What cities near Cato, NY are hiring for Multi Unit Operations Manager jobs? Cities near Cato, NY with the most Multi Unit Operations Manager job openings:
Multi Unit ManagerDistrict Manager

Multi Unit ManagerDistrict Manager

Dunkin'

Syracuse, NY

$62K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,165 frontline employees who took The Breakroom Quiz

76th of 104 rated fast food restaurants


Job description

Multi Unit Manager

BENEFITS:

  • PTO/Sick Pay
  • Health Insurance
  • 401K
  • Employee Assistant Program
  • Pay Based on Experience
  • Bonus Pay
  • Paid Training
  • Mileage/Gas Reimbursement
  • Fun Atmosphere

A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

Able to perform all duties of restaurant team members and restaurant managers

Ensure all restaurants in their portfolio are meeting Brand operational standards and food

safety standards

Analyze restaurant sales and drive improvement in restaurant operations, execution, sales

and profitability

Understand local marketing area and competitor trends

Establish sales and service goals with franchise owners and restaurant managers

Provides great guest service and resolves issues

Lead team meetings

Deliver training to restaurant managers on a variety of topics including marketing windows

and LTOs and Brand initiatives

Ensure that restaurants correctly execute new products and processes in a marketing

window

Develop business plans for their portfolio and develop action plans with franchise owners.

Drive a clear vision and clearly communicates to the team

Engages with Dunkin' Brands Field Operations team as appropriate

Management Responsibilities Include:

Recruit, hire, onboard and develop restaurant managers

Plan, monitor, appraise and review restaurant employee performance

Manage and coordinate the Restaurant Management team to support their restaurant

performance & execution

Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

Basic computer skills

Fluent in spoken and written English

Basic math and financial management

3 years previous multi-unit or similar experience in retail, restaurant or hospitality

College degree preferred

Key Competencies

Strong analytical skills and business acumen

Works well with others in a fun, fast-paced team environment

On time, demonstrates honesty and a positive attitude

Willingness to learn and embrace change

Guest focused

Ability to train and develop a team

Time management

Problem solving

Motivating others

Physical Demands/Working Conditions:

Standing on feet

Repetitive motion including bending, stooping and reaching

Lifting packages

Wearing a headset (if applicable)

Working in a small space

Requires travel between restaurants

Join Our Team and Be a Part of Our Family!
Are you seeking a workplace where you're not just another employee, but a valued member of our family? Do you yearn for a place where opportunity for growth is more than just a catchphrase? Look no further! At Bapa Network, we believe in fostering a family atmosphere, where your contributions are appreciated, and your professional aspirations are supported. Discover the opportunities that await you at Bapa Network! Become a part of our extended family. Your future is bright here, and we can't wait to welcome you aboard!

Education:no requirementsEmployment Type: FULL_TIME

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Dunkin logo

About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US