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Multi Unit Operations Manager Jobs in Syracuse, NY

Multi Unit Manager BENEFITS: * PTO/Sick Pay * Health Insurance * 401K * Employee Assistant Program ... A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Experience managing a unit or departmental budget OR 2 years of experience with WillScot * MS ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Experience managing a unit or departmental budget OR 2 years of experience with WillScot * MS ...

Minimum 5 years of multi-unit restaurant management experience, QSR, Grocery Retail, or Dunkin' a plus. Large geography and remote support preferred. * Proven track record of achieving operational ...

District Manager

Syracuse, NY · On-site

$94K - $96K/yr

... multi-unit stores and managing GMs, or leading a high-volume single unit with 50+ employees ... of store operations and people opportunities, and move quickly to improve performance

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

Area Coach

Syracuse, NY · On-site

$75K/yr

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

Area Coach

Syracuse, NY · On-site

$75K/yr

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

Area Coach

Liverpool, NY · On-site

$75K/yr

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

Area Coach

Auburn, NY · On-site

$75K/yr

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

Requirements The ideal candidate for the Area Coach position will possess: * 5 years of successful, operational multi-unit management experience. * Demonstrated track record of workplace achievement ...

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Showing results 1-20

Multi Unit Operations Manager information

See Syracuse, NY salary details

$38.5K

$71.5K

$100.8K

How much do multi unit operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for multi unit operations manager in Syracuse, NY is $71,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $68,700.00 per year, depending on experience, location, and employer.

What is a multi unit operations manager?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.

What are the key skills and qualifications needed to thrive as a multi unit operations manager?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a multi unit operations manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are popular job titles related to Multi Unit Operations Manager jobs in Syracuse, NY?

For Multi Unit Operations Manager jobs in Syracuse, NY, the most frequently searched job titles are:

What job categories do people searching Multi Unit Operations Manager jobs in Syracuse, NY look for?

The top searched job categories for Multi Unit Operations Manager jobs in Syracuse, NY are:

What cities near Syracuse, NY are hiring for Multi Unit Operations Manager jobs?

Cities near Syracuse, NY with the most Multi Unit Operations Manager job openings:

Multi Unit ManagerDistrict Manager

Dunkin'

Syracuse, NY

$62K/yr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago


Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,236 frontline employees who took The Breakroom Quiz

80th of 106 rated fast food restaurants


Job description

Multi Unit Manager

BENEFITS:

  • PTO/Sick Pay
  • Health Insurance
  • 401K
  • Employee Assistant Program
  • Pay Based on Experience
  • Bonus Pay
  • Paid Training
  • Mileage/Gas Reimbursement
  • Fun Atmosphere

A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

• Able to perform all duties of restaurant team members and restaurant managers

• Ensure all restaurants in their portfolio are meeting Brand operational standards and food

safety standards

• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales

and profitability

• Understand local marketing area and competitor trends

• Establish sales and service goals with franchise owners and restaurant managers

• Provides great guest service and resolves issues

• Lead team meetings

• Deliver training to restaurant managers on a variety of topics including marketing windows

and LTOs and Brand initiatives

• Ensure that restaurants correctly execute new products and processes in a marketing

window

• Develop business plans for their portfolio and develop action plans with franchise owners.

• Drive a clear vision and clearly communicates to the team

• Engages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant managers

• Plan, monitor, appraise and review restaurant employee performance

• Manage and coordinate the Restaurant Management team to support their restaurant

performance & execution

• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

• Basic computer skills

• Fluent in spoken and written English

• Basic math and financial management

• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality

• College degree preferred

Key Competencies

• Strong analytical skills and business acumen

• Works well with others in a fun, fast-paced team environment

• On time, demonstrates honesty and a positive attitude

• Willingness to learn and embrace change

• Guest focused

• Ability to train and develop a team

• Time management

• Problem solving

• Motivating others

Physical Demands/Working Conditions:

• Standing on feet

• Repetitive motion including bending, stooping and reaching

• Lifting packages

• Wearing a headset (if applicable)

• Working in a small space

• Requires travel between restaurants

Join Our Team and Be a Part of Our Family!
Are you seeking a workplace where you're not just another employee, but a valued member of our family? Do you yearn for a place where opportunity for growth is more than just a catchphrase? Look no further! At Bapa Network, we believe in fostering a family atmosphere, where your contributions are appreciated, and your professional aspirations are supported. Discover the opportunities that await you at Bapa Network! Become a part of our extended family. Your future is bright here, and we can't wait to welcome you aboard!


What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US