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Multi Unit Operations Manager Jobs in Massachusetts

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Reading, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Salem, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Salem, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Salem, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Lynn, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Andover, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Andover, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

North Billerica, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Westford, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Westford, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Marblehead, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Peabody, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Woburn, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Andover, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Multi-Unit Manager

Andover, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Showing results 41-60

Multi Unit Operations Manager information

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a multi unit operations manager?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a multi unit operations manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What is a multi unit operations manager?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.

What are popular job titles related to Multi Unit Operations Manager jobs in Massachusetts?

For Multi Unit Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Multi Unit Operations Manager jobs in Massachusetts look for?

The top searched job categories for Multi Unit Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Multi Unit Operations Manager jobs?

Cities in Massachusetts with the most Multi Unit Operations Manager job openings:

Infographic showing various Multi Unit Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Multi-Unit Manager

Dunkin

North Billerica, MA • On-site

Full-time

Medical, Dental, PTO

Re-posted 5 days ago


Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,233 frontline employees who took The Breakroom Quiz

79th of 106 rated fast food restaurants


Job description

A Multi-Unit Manager generally provides leadership, coaching, and direction to approximately 5-8 restaurants. A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

Able to perform all duties of restaurant team members and restaurant managers

Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards

Analyze restaurant sales and drive improvement in restaurant operations, execution, sales, and profitability

Understand local marketing area and competitor trends

Establish sales and service goals with the director of operations and restaurant managers

Provides excellent guest service and resolves issues

Lead team meetings

Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives

Ensure that restaurants correctly execute new products and processes in a marketing window

Develop business plans for their portfolio and develop action plans with the director of operations

Drive a clear vision and clearly communicates to the team

Management Responsibilities Include:

Recruit, hire, onboard, and develop restaurant managers

Plan, monitor, appraise and review restaurant employee performance

Manage and coordinate the Restaurant Management team to support their restaurant performance & execution

Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

Basic computer skills

Fluent in spoken and written English

Basic math and financial management

2 years previous multi-unit or similar experience in retail, restaurant, or hospitality

Key Competencies

Strong analytical skills and business acumen

Works well with others in a fun, fast-paced team environment

On time, demonstrates honesty and a positive attitude

Willingness to learn and embrace change

Guest focused

Ability to train and develop a team

Time management

Problem-solving

Motivating others

Benefits & Compensation:

Competitive salary

Opportunity to earn quarterly bonuses

Monthly car allowance

Cell phone allowance

Gas reimbursement

Five-day work week

Flexible schedule; time off

Career growth opportunity

Paid vacation

Holiday pay

Paid sick time

Health (BCBS) & Dental (Delta)

Employment Type: FULL_TIME

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Dunkin logo

About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US