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Multi Unit Operations Manager Jobs in Brookline, MA

Dunkin' | Jaton Mgmt Co., LLC

Multi-Unit Manager

Woburn, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Dunkin'

Multi-Unit Manager

Woburn, MA · On-site

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Dunkin' | Jaton Mgmt Co., LLC

Multi-Unit Manager

Salem, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Dunkin' | Jaton Mgmt Co., LLC

Multi-Unit Manager

Salem, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Dunkin' | Jaton Mgmt Co., LLC

Multi-Unit Manager

Salem, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

Dunkin' | Jaton Mgmt Co., LLC

Multi-Unit Manager

Woburn, MA · On-site

$86K - $96K/yr

A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest ...

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All JobsMulti Unit Operations JobsMulti Unit Operations Manager JobsMulti Unit Operations Manager Jobs in Brookline, MA

Multi Unit Operations Manager information

See Brookline, MA salary details

$42.2K

$78.3K

$110.4K

How much do multi unit operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for multi unit operations manager in Brookline, MA is $78,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $75,200.00 per year, depending on experience, location, and employer.

What is a multi unit operations manager?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.

What are the key skills and qualifications needed to thrive as a multi unit operations manager?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a multi unit operations manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What job categories do people searching Multi Unit Operations Manager jobs in Brookline, MA look for?

The top searched job categories for Multi Unit Operations Manager jobs in Brookline, MA are:

Multi Unit Operations Manager jobs near you
Infographic showing various Multi Unit Operations Manager job openings in Brookline, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $78,332 per year, or $37.7 per hour.

Multi-Unit Manager

Dunkin' | Jaton Mgmt Co., LLC

Salem, MA

$86K - $96K/yr

Full-time

Medical, Dental, PTO

Re-posted 11 days ago

Job description

A Multi-Unit Manager generally provides leadership, coaching, and direction to approximately 5-8 restaurants. A Multi-Unit Manager supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they are delivering excellent guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

Able to perform all duties of restaurant team members and restaurant managers

Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards

Analyze restaurant sales and drive improvement in restaurant operations, execution, sales, and profitability

Understand local marketing area and competitor trends

Establish sales and service goals with the director of operations and restaurant managers

Provides excellent guest service and resolves issues

Lead team meetings

Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives

Ensure that restaurants correctly execute new products and processes in a marketing window

Develop business plans for their portfolio and develop action plans with the director of operations

Drive a clear vision and clearly communicates to the team

Management Responsibilities Include:

Recruit, hire, onboard, and develop restaurant managers

Plan, monitor, appraise and review restaurant employee performance

Manage and coordinate the Restaurant Management team to support their restaurant performance & execution

Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

Basic computer skills

Fluent in spoken and written English

Basic math and financial management

2 years previous multi-unit or similar experience in retail, restaurant, or hospitality

Key Competencies

Strong analytical skills and business acumen

Works well with others in a fun, fast-paced team environment

On time, demonstrates honesty and a positive attitude

Willingness to learn and embrace change

Guest focused

Ability to train and develop a team

Time management

Problem-solving

Motivating others

Benefits & Compensation:

Competitive salary

Opportunity to earn quarterly bonuses

Monthly car allowance

Cell phone allowance

Gas reimbursement

Five-day work week

Flexible schedule; time off

Career growth opportunity

Paid vacation

Holiday pay

Paid sick time

Health (BCBS) & Dental (Delta)

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