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Multi Unit Manager Jobs in Worcester, MA (NOW HIRING)

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Multi Unit Manager information

See Worcester, MA salary details

$38.9K

$72.2K

$101.8K

How much do multi unit manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for multi unit manager in Worcester, MA is $72,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $69,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a multi unit manager?

To thrive as a Multi Unit Manager, you need strong leadership, operational management experience, and a background in business or hospitality, often supported by a relevant degree. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to motivate and develop teams are key soft skills for this role. These skills are vital for ensuring consistent performance, profitability, and customer satisfaction across multiple locations.

What are some common challenges faced by multi unit managers, and how can they effectively address them?

Multi Unit Managers often face the challenge of maintaining consistent operational standards and company culture across several locations. Balancing time between sites, ensuring staff engagement, and adapting to the unique demands of each unit can be demanding. Effective communication, delegation, and regular site visits are key strategies to overcome these challenges. Additionally, leveraging technology for real-time reporting and fostering strong relationships with each unit's leadership can help ensure smooth operations and overall success.

What is the difference between Multi Unit Manager vs Store Manager?

AspectMulti Unit ManagerStore Manager
CredentialsExperience in multi-location oversight, relevant industry certificationsCustomer service, retail management certifications often required
Work EnvironmentOversees multiple locations, travel involvedManages a single store, primarily on-site
Employer & Industry UsageCommon in retail, hospitality, food servicePrimarily in retail, grocery, and hospitality sectors

The main difference is that a Multi Unit Manager oversees multiple locations, focusing on strategic coordination and overall performance, while a Store Manager manages daily operations of a single store. Both roles require leadership skills and industry experience, but the Multi Unit Manager's scope is broader, often involving travel and higher-level planning.

What is a multi-unit manager?

A multi-unit manager is a professional responsible for overseeing multiple locations or branches of a business, such as retail stores or restaurants. They coordinate operations, manage staff, ensure customer satisfaction, and meet financial targets across all units, often requiring strong leadership and organizational skills.

What job categories do people searching Multi Unit Manager jobs in Worcester, MA look for?

The top searched job categories for Multi Unit Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Multi Unit Manager jobs?

Cities near Worcester, MA with the most Multi Unit Manager job openings:

Multi Unit Manager jobs near you

Dunkin' District Manager

Dunkin Catalano Management, LLC

Harvard, MA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 hours ago

Job description

Description:

APPLY NOW BY TEXTING "Coffee" TO 1-844-202-5627 FOR IMMEDIATE CONSIDERATION

Catalano Management Company, LLC - Dunkin'

Dunkin’ District Manager

Compensation and Benefits:

  • Competitive Salary
  • Bonus Potential
  • Auto Reimbursement
  • Paid Time Off
  • Health, Dental Vision Benefits
  • Supplemental Benefits
  • 401K / Matching
  • SNHU Discounted Tuition Program
  • Opportunities for personal career growth within our team

Job Type: Salary /Full Time

Job Summary

We are seeking a positive, experienced individual to join our management team. District

Managers are responsible for directing the operations of the restaurants in their district, in accordance with brand and franchise standards, remaining engaged with guests and employees to continually improve upon and maintain the overall success of their assigned district.

Primary Duties and Responsibilities:

  • Manage and lead daily operations in the district, striving towards excellence and continual improvement
  • Fiscal responsibility for the district; Delegating and leading processes, meeting or exceeding sales goals, working within budgets, executing marketing initiatives, and overseeing and managing cash handling; Understand and respond to financial reports and utilize information to take action to increase profitability
  • Lead and develop a dedicated team; Recruiting, interviewing, hiring, and motivating team members
  • Continually train Store Managers; Ensure understanding of scheduling based upon linebars, and food cost management through par level ordering, inventory, and tracking waste; Collaborate and follow-up with Training Manager/s for new hires
  • Effectively communicate daily with team members; Spend 4 – 8 hours per week with managers coaching and providing feedback; Continually recognizing achievements and resolving employee concerns; Hold bi-weekly team meetings; Adhere to applicable employment laws
  • Maintain an elevated level of focus on 100% Guest Satisfaction by example and exceptional service
  • Ensure all company policies and procedures are adhered to including but not limited to food safety and cleanliness, product promotions, cash handling, loss prevention, cell phone usage, uniforms, and attendance, holding crew accountable and documenting any necessary disciplinary action
  • Ensure safety and security of team and guests; Ensure performance of store level preventative maintenance of equipment and machines; act on property, building or equipment maintenance
  • Responsible for store coverage in Manager’s absence to include any staffing shortages as well as weekends and holidays as needed; Ensure stores open and close as scheduled
  • Be willing to maintain involvement within the district’s community
Requirements:
  • Must be 21 years of age or older
  • Must have a valid driver’s license
  • High School Diploma or GED
  • 3+ year’s multi-unit, high volume, food and beverage management, QSR experience
  • Previous food and beverage experience as a Restaurant, General; or Hospitality Manager
  • Desire to be a team member within a growing organization
  • A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task and resolve conflict
  • Strong leadership abilities to successfully develop, manage and retain a team
  • Excellent interpersonal skills to be an example in providing the highest level of customer service
  • Strong organizational skills both tangible and administrative; Strong communication skills
  • ServSafe and Food Allergen Awareness Certification preferred
  • Ability to lift objects up to 50 lbs and able to stand for extended periods of time

Company Information

Why DUNKIN'?

Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

**You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.