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Mta Station Agent Jobs (NOW HIRING)

FELA Claim Agent DEPT/DIV: General Counsel WORK LOCATION: 93-02 Sutphin Blvd FULL/PART-TIME FULL ... As Third Party Administrator for MTA/MNR/LIRR, handle Station Maintenance and Force Account claims ...

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Mta Station Agent information

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How much do mta station agent jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for mta station agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by MTA Station Agents during busy commuting hours?

MTA Station Agents often encounter challenges during peak commuting hours, such as managing large crowds, addressing passenger inquiries quickly, and ensuring safety within the station. Agents must remain calm under pressure while resolving fare issues, providing directions, and assisting customers with special needs. Effective communication and problem-solving skills are crucial for handling these high-stress situations and maintaining efficient station operations.

What is the difference between Mta Station Agent vs Mta Bus Operator?

AspectMta Station AgentMta Bus Operator
Required CredentialsHigh school diploma or equivalent, background checkHigh school diploma or equivalent, CDL license
Work EnvironmentTrain stations, customer service areasOn buses, roadways, and transit routes
Employer & Industry UsageNew York MTA, transit servicesNew York MTA, transit services
Common Search & ComparisonCustomer service, station operationsDriving, route management

The Mta Station Agent primarily handles customer service and station operations within transit stations, requiring minimal licensing. In contrast, the Mta Bus Operator drives buses along designated routes, requiring a CDL license. Both roles are essential in the transit industry and share similar employer environments, but they differ significantly in job duties and credentials.

What are MTA Station Agents?

MTA Station Agents are employees responsible for assisting riders in subway stations, providing customer service, selling MetroCards, and ensuring passenger safety. They help answer questions, give directions, and respond to emergencies or incidents within the station. Station Agents also monitor station activity, report issues, and play a critical role in keeping the subway system running smoothly. Their work ensures that daily commuters and tourists alike have a safe and pleasant experience in the New York City transit system.

How much do NYC station agents make?

NYC MTA station agents typically earn an annual salary ranging from $40,000 to $60,000, depending on experience and seniority. They also receive benefits such as health insurance and retirement plans, and may work various shifts including nights and weekends.

How to become a station agent?

To become a station agent, candidates typically need a high school diploma or equivalent and customer service experience. The hiring process often involves passing a background check, drug screening, and sometimes a written test; training is provided on station operations and safety procedures.

What are the key skills and qualifications needed to thrive as an MTA Station Agent, and why are they important?

To thrive as an MTA Station Agent, you need a high school diploma or equivalent, strong customer service abilities, and basic math skills. Familiarity with fare collection systems, ticketing machines, and communication equipment is essential. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help agents effectively assist passengers and handle challenging situations. These skills are vital for ensuring smooth station operations and delivering a positive experience to transit riders.

What does a station agent do for MTA?

A station agent for the MTA is responsible for assisting passengers, selling tickets or fare cards, providing information about services, and ensuring safety and security within the station. They often operate ticket machines, monitor station facilities, and handle customer inquiries during their shifts, which may include working evenings, weekends, or holidays.

What is the top pay for MTA station agent?

The top pay for an MTA station agent typically ranges from $45,000 to $55,000 annually, depending on experience, seniority, and location. Overtime opportunities and benefits may also contribute to overall compensation.
More about Mta Station Agent jobs
What cities are hiring for Mta Station Agent jobs? Cities with the most Mta Station Agent job openings:
What states have the most Mta Station Agent jobs? States with the most job openings for Mta Station Agent jobs include:
Infographic showing various Mta Station Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Assistant Vice President, Deputy Project Executive (Stations)

MTA Construction & Development

New York, NY โ€ข Hybrid

Full-time

Posted 8 days ago


Job description

This position is eligible forย telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

JOB TITLE:

Assistant Vice President, Deputy Project Executive (Stations)

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/Stations

REPORTS TO:

Vice President, Project Executive

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5HR/DAY)

JOB FAMILY: CON

Grade: 008

SALARY RANGE:

$172,448 to $215,560

DEADLINE:

Open Until filled

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Summary

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The Assistant Vice President Deputy Project Executive manages capital project delivery within a business unit in the MTA Construction and Development (C&D) Delivery Department.ย  This position is responsible for project management activities that ensure project delivery is safe, efficient, on schedule, within budget, and per project documents, contractual requirements, and relevant policies, procedures, standards, and guidelines.

The Assistant Vice President and Deputy Project Executive monitor project status, mitigate risk, and resolve project issues, consulting with and providing recommendations to senior management for critical issue resolution.ย  This position coordinates project delivery activities with C&D and operating agency personnel and manages staff, contractors, consultants, and agency forces in the safe and efficient execution of capital projects.

Responsibilities

The Vice President Project Executive is responsible for successfully managing and mentoring staff to deliver complex capital projects.

Coordinate project activities through project close-out.

Monitor project performance against established baselines and pursue opportunities for improved performance.

Identify project issues and risks and ensure timely resolution and mitigation.

Recommend solutions to senior management for the resolution of critical issues.

Manage project activities to minimize the impact on agency operations and the public.

Coordinate project activities with the project team, C&D staff, contractors, consultants, MTA operating agency staff, and other stakeholders.ย 

Coordinate with MTA operating agency staff to ensure necessary actions, approvals, and resources are in place to support project delivery.

Ensure project activities follow established requirements and adhere to all relevant standards, guidelines, codes, regulations, policies, and procedures.

Ensure that safety and quality are an integral part of project operations.

Manage the preparation and monitor implementation of project plans, quality plans, and work plans.

Coordinate with Safety and Quality Management staff.

Manage project documentation to ensure quality, completeness, and accuracy.

Manage and monitor progress against project scope, schedule, and budget.

Work collaboratively with Development and Contracts throughout the project life-cycle, including developing project scope, requirements, design criteria, and procurement packages, evaluating bids/proposals, negotiating change orders, and timely completing the contractor/consultant evaluation process.

Review and approve contract invoices and other project charges based on established procedures. Ensure that expenditures are correctly charged.

Manage comprehensive project document control and retention.

Manage the preparation of reports, presentations, research, and studies.

Manage the presentation of project reporting and coordination of audit/inquiry responses for MTA and external oversight bodies.

Manage staff selection, coaching, training, development, evaluation, and discipline/termination as needed.

Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.

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Education and Experience

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Bachelorโ€™s degree in engineering, Architecture, Construction or Project Management, Business Administration, Transportation, or a related field.ย 

Must have a minimum of fourteen (14) years of related experience in Engineering, Architecture, Construction or Project Management, Business Administration, Transportation, or a related field.

Must have a minimum of ten (10) years of experience in managing construction programs/projects or a supervisory role in a large, multi-faceted organization.

Licensed Professional Engineer or Registered Architect desirable.

PMP and CCM Certifications are preferred.
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Significant experience in project management for major construction projects with highly complex systems preferred.
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Experience leading and managing contractors, subcontractors, or vendors.
ย 

Excellent communication and interpersonal skills.
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Demonstrated ability to build relationships and work collaboratively with stakeholders at all internal organizational levels.
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Demonstrated ability to work in a high-profile, high-pressure environment effectively.
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Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.

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Must be a proven leader as a change agent and creative/innovative thinker to align business goals with solutions to drive process improvements.


Must possess excellent team-building, listening, problem-solving, and prioritization skills.

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Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the โ€œCommissionโ€).

Selection Criteria

Based on evaluation of education, skills, experience, and interview.

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How to Apply

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MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the โ€œCareersโ€ link.ย Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

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MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those concerned with veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.