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Mta Hr Jobs (NOW HIRING)

Project Manager

New York, NY ยท Hybrid

$105K - $131K/yr

... (7.5 HR/DAY) JOB FAMILY: CON GRADE: 004 SALARY RANGE: $105,575 to $131,969 DEADLINE: Open Until ... Coordinate with MTA operating agency staff to ensure necessary actions, approvals, and resources ...

Project Manager

New York, NY ยท Hybrid

$105K - $131K/yr

... (7.5 HR/DAY) JOB FAMILY: CON GRADE: 004 SALARY RANGE: $105,575 to $131,969 DEADLINE: Open Until ... Coordinate with MTA operating agency staff to ensure necessary actions, approvals, and resources ...

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Mta Hr information

See salary details

$45.5K

$80.3K

$117K

How much do mta hr jobs pay per year?

As of Jul 30, 2026, the average yearly pay for mta hr in the United States is $80,289.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What is the difference between Mta Hr vs Mta Customer Service Representative?

AspectMta HrMta Customer Service Representative
Required CredentialsHigh school diploma or equivalent; HR certifications beneficialHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice setting, HR departments, administrative tasksCustomer service centers, ticketing offices, public-facing roles
Employer & Industry UsageUsed within HR departments of transit agencies like MTAUsed in customer service departments of transit agencies like MTA

The Mta Hr role focuses on human resources functions such as recruitment, employee relations, and administrative HR tasks within the transit agency. In contrast, the Mta Customer Service Representative primarily interacts with the public, handling inquiries, ticketing, and providing transit information. Both roles are essential to the MTA but serve different operational needs within the organization.

More about Mta Hr jobs
What cities are hiring for Mta Hr jobs? Cities with the most Mta Hr job openings:
What states have the most Mta Hr jobs? States with the most job openings for Mta Hr jobs include:
Infographic showing various Mta Hr job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,289 per year, or $38.6 per hour.

Manager, Human Resources Business Partner (MNR)

MTA Headquarters

New York, NY โ€ข Hybrid

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description


Manager HRBP - 01053858


Agency: MTAHQ

Job Title: Manager, Human Resources Business Partner (MNR)

Department: 808201

Division: 800001

Job Family: Human Resources

Grade: 004

Reports To: Dir HR Business Partner

Work Location: GRAYBAR

Full Time/Part-Time: F

Hours of Work: 8

Union: Non-Represented Position


MTA Headquarters reserves the right to remove this posting before the application deadline
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nationโ€™s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Telework:
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
Job Summary:
This role will serve as MTA Agency's Manager, HR Business Partner (HRBP), responsible for implementing the MTA People's (HR) integrated solutions, programs, and strategies; as well as support and implement a full range of HR activities across multiple functions for the MTA Agency. The incumbent will have oversight responsible of the day-to-day Human Resources activities of assigned departments, and is charged with developing strategic relationships with designated departments, providing them with an effective and efficient customer service-oriented team that will handle all their HR-related needs.
Responsibilities:
  • HR Business Partner Support & Strategic HR Initiatives

    • Support and implement MTA People Departmentโ€™s (HR) integrated solutions, programs, and strategies, delivering a full range of HR services across multiple functions for the agency.

    • Partner with the Senior HRBPs, and departmental leadership to support organizational reviews, workforce planning and forecasting, recruitment strategies, succession planning, and resolution of compensation issues.

    • Support the day-to-day HR activities of assigned departments by developing strong strategic relationships and providing efficient, customer-service-oriented HR support to meet departmental needs.

    • Serve as a departmental resource on Metro-North People policies and procedures, ensuring consistent interpretation, application, and implementation across the business area.


  • Leave Administration & Compliance

    • Manage day-to-day leave administration programs including Family Medical Leave Act (FMLA), New York Paid Family Leave (PFL), Short-Term Disability, and Long-Term Disability in accordance with agency policies and federal/state regulations.

    • Prepare documentation and manage communications with employees, managers, Labor Relations, and third-party vendors regarding employee leave and benefits.

    • Conduct audits of employees approved for FMLA and PFL leave to identify trends and ensure compliance with HR policies.


  • Compensation, HR Data & Administrative Operations

    • Support salary administration for non-represented positions by partnering with Compensation to prepare salary offers, conduct compensation analyses, and review or revise job descriptions.

    • Initiate and track personnel actions (e.g., PARs, PURs) to ensure timely and accurate processing in HR systems.

    • Conduct research and prepare statistical analyses to support HR policy development and program initiatives.

    • Review HRIS data for accuracy, generate ad hoc reports and queries, and ensure data integrity.


  • Employee Relations, Engagement & Workplace Support

    • Assist with employee relations matters including investigations, performance improvement plans, disciplinary actions, and terminations when necessary.

    • Support employee engagement initiatives by partnering with managers and employees to improve work relationships, increase job satisfaction, build morale, and enhance productivity and retention.

    • Visit field locations to strengthen relationships, understand operational challenges, and provide practical HR solutions.

    • Assist with reasonable accommodation requests by coordinating with employees, managers, and relevant stakeholders to ensure timely and effective solutions.

  • Performs other duties as assigned

  • Complies with all policies and standards

  • May be required to work hours outside regular work hours, as applicable

  • Observes the work performed by contractors, as applicable

  • Reviews invoices and approves them if the work has contractual standards, as applicable

  • Addresses performance issues with the contractor when possible, as applicable

  • Escalates issues to other parties when needed, as applicable

Education:
  • Bachelorโ€™s Degree in Arts/Sciences (BA/BS) in Human Resources, Business Administration, Organizational Development or related field or equivalent experience. Required

  • Masterโ€™s degree in Arts/Sciences (MA/MS) in Human Resources or related field. Preferred
Experience:
  • Minimum 5 years of recent, related, progressively responsible human resources experience with practical working knowledge of at least two (2) of the following Human Resource disciplines: compensation, employee relations, performance management, organizational structure, employee engagement, employee benefits, talent acquisition and/or leave administration and/or other related HR functions.  Required
Skills and Abilities:
  • Demonstrated supervisory and/or leadership abilities. Required

  • Must have ability to handle confidential matters and information, strong judgement acumen. Required

  • Must have practical working knowledge of at least two of the following human resource disciplines: compensation, employee relations, performance management, organizational structure, employee engagement, employee benefits, talent acquisition and/or leave administration and/or other related HR functions.  Required

  • Must have experience administering human resources programs with ability to effectively manage multiple responsibilities simultaneously within limited specific time frames. Required

  • Must possess proven, effective leadership, management, problem solving, planning, organizing, decision making skills, with creativity abilities, to identify and resolve related issues and find solutions as well as establishing preventative measures for future occurrence. Required

  • Strong working knowledge of corporate organizational structures and their functions with a broad perspective of resources-staffing needs and employee development. Required

  • Working knowledge of labor agreements and related human resources laws. Required

  • Knowledge of relevant state and federal laws and regulations affecting related HR activities. Required

  • Effective communication (oral and written), human relations, presentation, conflict/management, coordination and negotiating skills. Required

  • Experience developing, implementing and administering policies and procedures. Required

  • Proven ability to build effective partnership relationships with department heads and managers. Required

  • Proven ability to take initiative and be proactive with ability to identify and anticipate department needs and recommend solutions. Required

  • Proven ability to interact with managers and employees at all levels in the organization, and to work as part of a team. Required

  • Advanced working knowledge of Microsoft Office applications (i.e., Excel, Word, Visio, Powerpoint or Power BI); TEAMS, Zoom, or similar virtual platforms; and HR Systems - PeopleSoft, Oracle or similar HRIS software applications. Required

  • Have the ability to generate spreadsheets and analyze data. Required
Licenses & Certifications:
  • Professional in Human Resources (PHR) Preferred

  • Senior Professional in Human Resources (SPHR) Preferred
Additional Licenses & Certifications:
  • Professional in Human Resources (PHR) Preferred

  • Senior Professional in Human Resources (SPHR) Preferred
Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the โ€œCommissionโ€).
How to Apply:
For Internal Applicants:
Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.
For External Applicants:
Visit www.mta.info, click the โ€œCareersโ€ link located in the footer under the "The MTA" section, then click on โ€œSee All Open MTA Positionsโ€.
Search for the desired position, click Apply, and follow the instructions.
Comprehensive Benefits & Total Rewards Package:
Transportation & Financial Benefits

  • Commuting Made Easy โ€“ Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

  • Premium Health Coverage at Low Cost โ€“ Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.

  • Secure Your Future โ€“ Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.


Time Off & Work-Life Balance



  • Generous Time Away โ€“ Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

  • Holistic Support Services โ€“ Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.


Professional Growth & Development



  • Learning & Development Program โ€“ Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

  • Educational Investment โ€“ Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.


Employee Experience & Community



  • Employee Assistance Programs โ€“ Comprehensive support services to help you navigate life's challenges with confidence and resources.

  • Discounts & Perks โ€“ Take advantage of MTA employee discount programs offering savings on products and services.

  • Connect & Belong โ€“ Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.


MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.