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Mta Computer Associate Jobs in Pennsylvania (NOW HIRING)

Weiss-Aug

IT Technician - Tier 2

New Kensington, PA · On-site

... Associate degree in Computer Science, Information Technology, or equivalent experience. Preferred : • Preferred certifications: CompTIA A+, Network+, Security+, Microsoft certifications (MTA/MCP)

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Mta Computer Associate information

What are the key skills and qualifications needed to thrive as an MTA Computer Associate, and why are they important?

To thrive as an MTA Computer Associate, you need a solid background in computer science, systems analysis, and troubleshooting, often supported by a relevant degree or equivalent experience. Familiarity with IT infrastructure, operating systems, networking protocols, and ticketing systems like ServiceNow is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills in this role. These competencies are essential for ensuring reliable technology operations and prompt resolution of technical issues in a large transit organization.

How does a typical workday look for an MTA Computer Associate, and what are the main responsibilities?

As an MTA Computer Associate, your day often involves supporting and maintaining the Metropolitan Transportation Authority's IT systems. You may troubleshoot technical issues, assist users with software or hardware problems, and ensure the smooth operation of networked systems. Collaboration with other IT team members, such as network administrators and system engineers, is common to resolve larger technical challenges. Additionally, you might participate in system upgrades, software installations, and contribute to documentation to keep processes efficient and up-to-date.

What are MTA Computer Associates?

MTA Computer Associates are information technology professionals employed by the Metropolitan Transportation Authority (MTA) who support, maintain, and troubleshoot the organization's computer systems and networks. They may be responsible for tasks such as software installation, network management, technical support, and assisting in IT projects across various MTA departments. The role typically requires strong problem-solving skills and a solid understanding of computer systems and applications. MTA Computer Associates play a crucial part in ensuring the smooth operation of the MTA's technological infrastructure.

What is the difference between Mta Computer Associate vs Mta Computer Technician?

AspectMta Computer AssociateMta Computer Technician
CertificationsMicrosoft Technology Associate (MTA)Microsoft Technology Associate (MTA), CompTIA A+
Work EnvironmentHelp desks, customer support, entry-level IT rolesHardware repair, troubleshooting, technical support
Industry UsageIT support, customer service, network administrationIT support, hardware maintenance, technical troubleshooting

The Mta Computer Associate and Mta Computer Technician roles both require MTA certifications and are common entry points in IT. The Associate focuses more on customer support and basic IT tasks, while the Technician emphasizes hardware troubleshooting and repair. Both roles are vital in IT support environments, with overlapping skills but different focus areas.

What are popular job titles related to Mta Computer Associate jobs in Pennsylvania? For Mta Computer Associate jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Mta Computer Associate jobs in Pennsylvania look for? The top searched job categories for Mta Computer Associate jobs in Pennsylvania are:
Mta Computer Associate jobs near you
IT Technician - Tier 2

IT Technician - Tier 2

Weiss-Aug

New Kensington, PA • On-site

Full-time

Posted 23 days ago

Job description

Job Summary:
Weiss-Aug is a leading provider of advanced manufacturing and engineering solutions. They are seeking an IT Technician – Tier 2 to provide advanced technical support within a manufacturing environment, focusing on escalated desktop, network, and systems support.
Responsibilities:
• Provide Tier 2 technical support for on-site and remote users, resolving escalated issues related to Windows systems, hardware, software, and network connectivity.
• Diagnose and remediate complex desktop, laptop, printer, phone, and peripheral issues in office and manufacturing areas.
• Support and troubleshoot Active Directory user accounts, permissions, group policies, and physical access systems.
• Assist with server support, patching, upgrades, and routine maintenance.
• Install, configure, and maintain software and hardware following company standards.
• Partner with Tier 1 support to provide guidance, escalation handling, and knowledge transfer.
• Participate in IT projects including system upgrades, hardware refreshes, software implementations, and testing.
• Create and maintain technical documentation including system configurations, procedures, and user guides.
• Develop and deliver user training materials and hands-on instruction as needed.
• Evaluate new hardware and software solutions and provide recommendations for standardization and improvement.
• Travel periodically to remote satellite locations as required.
Qualifications:
Required:
• 3+ years of progressively responsible IT support experience, including Tier 2 or escalation-level support.
• Experience supporting Windows environments and enterprise user bases.
• Strong troubleshooting, analytical, and documentation skills.
• Ability to work independently and collaboratively in a fast-paced manufacturing environment.
• Windows desktop and server operating systems
• Microsoft Office and Microsoft 365 administration
• Active Directory and user access management
• Network connectivity, troubleshooting, and basic security concepts
• Desktop, laptop, printer, and peripheral hardware support
• Associate degree in Computer Science, Information Technology, or equivalent experience.
Preferred:
• Preferred certifications: CompTIA A+, Network+, Security+, Microsoft certifications (MTA/MCP).
Company:
Weiss-Aug is a medical device company providing custom insert injection molding. Founded in 1972, the company is headquartered in East Hanover, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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