Ajax Tocco Magnethermic (ATM), a subsidiary of ParkOhio , traces its roots back to the 1800s and ... The position reports to the Customer Service Manager, Aftermarket Parts and may be remote/home ...
Quick apply
Ajax Tocco Magnethermic (ATM), a subsidiary of ParkOhio , traces its roots back to the 1800s and ... The position reports to the Customer Service Manager, Aftermarket Parts and may be remote/home ...
Remote Atm Engineer information
What are the key skills and qualifications needed to thrive as a remote ATM engineer, and why are they important?
To thrive as a Remote ATM Engineer, you need a solid background in electronics, IT troubleshooting, and networking, often supported by a degree in computer science or related field. Familiarity with ATM software platforms, remote monitoring tools, and certifications like CompTIA A+ or Cisco CCNA are commonly required. Strong analytical thinking, effective communication, and the ability to work independently are essential soft skills in this field. These competencies are crucial for quickly diagnosing and resolving ATM issues remotely to ensure minimal downtime and high customer satisfaction.
What is the difference between Remote Atm Engineer vs ATM Technician?
| Aspect | Remote Atm Engineer | ATM Technician |
|---|---|---|
| Credentials | Technical certifications, network knowledge | Technical certifications, hardware repair skills |
| Work Environment | Remote troubleshooting, network management | On-site hardware repair and maintenance |
| Employer & Industry | Banking, financial services, remote support firms | Bank branches, ATM service companies |
| Search & Comparison Intent | Remote troubleshooting, network support | Hardware repair, on-site service |
The main difference between a Remote Atm Engineer and an ATM Technician lies in their work environment and focus. Remote Atm Engineers primarily troubleshoot and support ATMs remotely, requiring network and software skills, while ATM Technicians perform on-site hardware repairs and maintenance. Both roles require technical certifications, but their daily tasks and work settings differ significantly.
What are common challenges faced by remote ATM engineers when troubleshooting machines offsite?
Remote ATM Engineers often encounter challenges such as limited access to physical hardware, reliance on accurate issue reporting from site personnel, and working across various ATM models with different software configurations. Effective communication and strong problem-solving skills are essential, as many issues must be diagnosed and resolved using remote monitoring tools or guiding on-site staff through technical steps. Time management and prioritization are also critical, as engineers typically juggle multiple support tickets and urgent requests throughout their workday.
What is a remote ATM engineer?
Remote ATM Engineers are professionals responsible for monitoring, maintaining, and troubleshooting Automated Teller Machines (ATMs) from a remote location. They use specialized software and remote diagnostic tools to identify and resolve technical issues, ensuring ATMs remain operational and secure. Their work helps minimize downtime, reduce the need for on-site visits, and improve customer access to banking services. Additionally, they may be involved in updating ATM software, performing security checks, and coordinating with field technicians for hardware repairs.
What are popular job titles related to Remote Atm Engineer jobs in Pennsylvania?
For Remote Atm Engineer jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Remote Atm Engineer jobs in Pennsylvania look for?
The top searched job categories for Remote Atm Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Atm Engineer jobs?
Cities in Pennsylvania with the most Remote Atm Engineer job openings:
Full-time
Re-posted 13 days ago
Ajax TOCCO Magnethermic rating
6.6
Based on 6 frontline employees who took The Breakroom Quiz
394th of 490 rated machine equipment manufacturers
Job description
Aftermarket Regional Sales Manager
80% Travel Requirement
Company Overview:
Ajax Tocco Magnethermic (ATM), a subsidiary of ParkOhio, traces its roots back to the 1800s and has a rich history of excellence in induction heating and melting solutions. The present company was formed in 1959 when the Magnethermic Corporation acquired the assets of Ajax Electrothermic Corp. combining their expertise and capabilities.
Position Summary:
The Aftermarket Regional Sales Manager develops and manages all sales activities within the assigned territory to drive growth, profitability, and customer satisfaction. This role is responsible for expanding market presence, building strong customer relationships, and leading cross-functional collaboration with sales, estimating, engineering, and marketing. The position reports to the Customer Service Manager, Aftermarket Parts and may be remote/home office based within the assigned region.
Job Duties:
- Develop and execute regional sales plans to achieve revenue, margin, and growth targets.
- Identify, pursue, and secure new business opportunities while expanding existing customer accounts.
- Establish and maintain senior-level customer relationships to support long-term partnerships.
- Provide accurate monthly and annual forecasts (Book/Bill) and report on market trends and competitor activity.
- Collaborate with estimating, engineering, and marketing to align proposals and strategies with customer needs.
- Represent the company at trade shows, industry events, and technical societies.
- Ensure seamless communication across departments to meet delivery schedules and customer commitments.
- Protect and enhance the company’s reputation through professional representation and customer service.
- Lead and support account planning, territory assignments, and quota setting within the region.
- Conduct regular customer visits, including frequent travel and overnight stays as required.
What you need to be successful:
- Bachelor Degree in Engineering with a preference for Electrical, Mechanical, or Metallurgical
- 5 or more years of B2B sales experience with capital equipment, custom engineered electromechanical products or automation.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) and CRM systems.
- Valid US driver’s license and willingness to travel extensively within the assigned region, including overnight stays.
Preferred Qualifications:
- Experience in induction heating and melting equipment an asset.
*Other duties as assigned. *
Ajax Tocco Magnethermic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
What Ajax TOCCO Magnethermic employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Ajax TOCCO Magnethermic
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
201 - 500 Employees
Headquarters location
Warren, OH, US
Year founded
1916