ZipRecruiter

Log In

1

Mta Computer Associate Jobs in Ohio (NOW HIRING)

People also search for

All JobsMta Computer Associate JobsMta Computer Associate Jobs in Ohio

Mta Computer Associate information

What are the key skills and qualifications needed to thrive as an MTA Computer Associate, and why are they important?

To thrive as an MTA Computer Associate, you need a solid background in computer science, systems analysis, and troubleshooting, often supported by a relevant degree or equivalent experience. Familiarity with IT infrastructure, operating systems, networking protocols, and ticketing systems like ServiceNow is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills in this role. These competencies are essential for ensuring reliable technology operations and prompt resolution of technical issues in a large transit organization.

How does a typical workday look for an MTA Computer Associate, and what are the main responsibilities?

As an MTA Computer Associate, your day often involves supporting and maintaining the Metropolitan Transportation Authority's IT systems. You may troubleshoot technical issues, assist users with software or hardware problems, and ensure the smooth operation of networked systems. Collaboration with other IT team members, such as network administrators and system engineers, is common to resolve larger technical challenges. Additionally, you might participate in system upgrades, software installations, and contribute to documentation to keep processes efficient and up-to-date.

What are MTA Computer Associates?

MTA Computer Associates are information technology professionals employed by the Metropolitan Transportation Authority (MTA) who support, maintain, and troubleshoot the organization's computer systems and networks. They may be responsible for tasks such as software installation, network management, technical support, and assisting in IT projects across various MTA departments. The role typically requires strong problem-solving skills and a solid understanding of computer systems and applications. MTA Computer Associates play a crucial part in ensuring the smooth operation of the MTA's technological infrastructure.

What is the difference between Mta Computer Associate vs Mta Computer Technician?

AspectMta Computer AssociateMta Computer Technician
CertificationsMicrosoft Technology Associate (MTA)Microsoft Technology Associate (MTA), CompTIA A+
Work EnvironmentHelp desks, customer support, entry-level IT rolesHardware repair, troubleshooting, technical support
Industry UsageIT support, customer service, network administrationIT support, hardware maintenance, technical troubleshooting

The Mta Computer Associate and Mta Computer Technician roles both require MTA certifications and are common entry points in IT. The Associate focuses more on customer support and basic IT tasks, while the Technician emphasizes hardware troubleshooting and repair. Both roles are vital in IT support environments, with overlapping skills but different focus areas.

What are popular job titles related to Mta Computer Associate jobs in Ohio? For Mta Computer Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Mta Computer Associate jobs in Ohio look for? The top searched job categories for Mta Computer Associate jobs in Ohio are:
What cities in Ohio are hiring for Mta Computer Associate jobs? Cities in Ohio with the most Mta Computer Associate job openings:
Mta Computer Associate jobs near you
Infographic showing various Mta Computer Associate job openings in Ohio as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.
IT Support Technician

IT Support Technician

Pioneer Production Services, Inc

Saint Clairsville, OH

$18 - $24.75/hr

Full-time

Posted 6 days ago

Job description

IT Support Technician (Tier I/II)
Location:Malvern
Job Type:Full-time
Schedule:40 hours per week (Monday-Friday) + on-call rotation after training


Position Summary:

Pioneer Production Services is hiring an IT Support Technicianwho will be primarily responsible for providing first-line Tier I/II end user support to our field and production offices. In this user-facing role, you will be troubleshooting and resolving a variety of technical issues related to hardware, software, and Windows operating systems as our local resource.

In our fast-paced environment, the ideal candidate will have strong technical problem-solving abilities, a customer-focused mindset, outstanding communication skills, and possess a high level of curiosity and willingness to learn from a diverse group of professionals within the oil and gas industry. Must possess a friendly, positive, and professional attitude.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide Tier I/II technical support to end users by identifying, analyzing, and resolving hardware and software issues efficiently, including swapping out laptops and iPhones

Take ownership of the entire IT support lifecycle as it relates to Tier I/II issues and tasks

Identify, redirect, and escalate higher Tier support issues when applicable

Maintain the IT inventory as it relates to assets located within your area of responsibility

Configure/reconfigure and prepare workstations and iPhones/iPads for deployment

Drilling rig and fracking visits; assist in the rig down/rig up of IT equipment

Assist with end user onboarding/offboarding procedures

Deploy and decommission end user workstations in compliance with the defined IT Equipment Lifecycle policy

Maintain current knowledge of technology trends related to hardware, operating systems, and software solutions

Maintain the health and security of end user computing equipment by reviewing, testing, and deploying software, operating system, and firmware updates

Provide feedback to management on improvements for processes and programs which may not be optimal

Assist with the management and maintenance of Active Directory users, security groups, and computer objects


COMPETENCIES:

Problem Solving:Exercise excellent diagnostic and troubleshooting capabilities; anticipate issues before they become critical

Knowledge:Absorb and assimilate relevant information quickly in a changing environment

Time Management:Effectively prioritize workloads and meet deadlines

Communication:Clearly convey technical information to users of varying skill levels

Safety and Security:Follow safety procedures and report unsafe conditions

Integrity:Maintain confidentiality with sensitive data and systems


QUALIFICATIONS:

Strong verbal and written communication skills

Exceptional attention to detail

Demonstrates composure under pressure

Ability to work in a fast-paced, collaborative environment

Ability to travel as needed to remote job sites

Must have a valid driver's license

Ability to work weekends and/or after hours when business needs arise


KNOWLEDGE AND SKILLS:


Advanced Knowledge of:
Microsoft Office 365 Suite
Windows 11 Operating Systems


Intermediate Knowledge of:
Networking fundamentals and concepts
Audio/Visual systems
Virtualization fundamentals
Network and information systems security concepts
Virtual Private Networks (VPNs)
Wireless networks
Physical access control systems
Active Directory, DNS, DHCP


EDUCATION AND/OR EXPERIENCE:

Associate's Degree in Computer Information Systems or related fieldOR
3+ years of progressive Tier I/II IT support experience in a corporate environment (oil & gas preferred)


CERTIFICATIONS (Preferred):

CompTIA A+
CompTIA Security+
Microsoft MTA Operating Systems Fundamentals


PHYSICAL DEMANDS:

Ability to lift and/or move up to 50 pounds

Sufficient dexterity to assemble/repair computer hardware and peripherals

Ability to sit or stand for extended periods


WORK ENVIRONMENT:

Work sites vary with noise levels and temperatures (office and field environments)

Travel between oil field sites may be required (up to ~2 hours apart)

Some locations require off-highway travel

Safety training and strict protocol adherence required at certain sites

Drug-free workplace with zero-tolerance policy and random screenings

This position will primarily support the Malvern office



Pioneer Production Services, Inc. provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type protected by federal, state or local laws.

Apply