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Mta Computer Associate Jobs in Cincinnati, OH (NOW HIRING)

Mta Computer Associate information

See Cincinnati, OH salary details

$12

$15

$19

How much do mta computer associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for mta computer associate in Cincinnati, OH is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.31 per hour, depending on experience, location, and employer.

What is an MTA Computer Associate?

MTA Computer Associates are information technology professionals employed by the Metropolitan Transportation Authority (MTA) who support, maintain, and troubleshoot the organization's computer systems and networks. They may be responsible for tasks such as software installation, network management, technical support, and assisting in IT projects across various MTA departments. The role typically requires strong problem-solving skills and a solid understanding of computer systems and applications. MTA Computer Associates play a crucial part in ensuring the smooth operation of the MTA's technological infrastructure.

What does an MTA Computer Associate do?

As an MTA Computer Associate, your day often involves supporting and maintaining the Metropolitan Transportation Authority's IT systems. You may troubleshoot technical issues, assist users with software or hardware problems, and ensure the smooth operation of networked systems. Collaboration with other IT team members, such as network administrators and system engineers, is common to resolve larger technical challenges. Additionally, you might participate in system upgrades, software installations, and contribute to documentation to keep processes efficient and up-to-date.

What are the key skills and qualifications needed to thrive as an MTA Computer Associate?

To thrive as an MTA Computer Associate, you need a solid background in computer science, systems analysis, and troubleshooting, often supported by a relevant degree or equivalent experience. Familiarity with IT infrastructure, operating systems, networking protocols, and ticketing systems like ServiceNow is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills in this role. These competencies are essential for ensuring reliable technology operations and prompt resolution of technical issues in a large transit organization.

What is the difference between Mta Computer Associate vs Mta Computer Technician?

AspectMta Computer AssociateMta Computer Technician
CertificationsMicrosoft Technology Associate (MTA)Microsoft Technology Associate (MTA), CompTIA A+
Work EnvironmentHelp desks, customer support, entry-level IT rolesHardware repair, troubleshooting, technical support
Industry UsageIT support, customer service, network administrationIT support, hardware maintenance, technical troubleshooting

The Mta Computer Associate and Mta Computer Technician roles both require MTA certifications and are common entry points in IT. The Associate focuses more on customer support and basic IT tasks, while the Technician emphasizes hardware troubleshooting and repair. Both roles are vital in IT support environments, with overlapping skills but different focus areas.

Which MTA Computer Associate job pays the most?

The highest-paying MTA Computer Associate positions typically involve senior or specialized roles that require advanced technical skills, certifications, or experience. These roles may include supervisory responsibilities or work in high-demand areas like cybersecurity or network infrastructure, leading to higher salaries within the organization.

What are popular job titles related to Mta Computer Associate jobs in Cincinnati, OH?

For Mta Computer Associate jobs in Cincinnati, OH, the most frequently searched job titles are:

What job categories do people searching Mta Computer Associate jobs in Cincinnati, OH look for?

The top searched job categories for Mta Computer Associate jobs in Cincinnati, OH are:

End User Support Specialist - Tier 1

Sharonville, OH • On-site

Technogen, Inc.
IT Services • 201 - 500 employees

Other

Posted 3 days ago

New


Job description

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.


End User Support Specialist
Sharonville, Ohio 45241


Job Description:

End User Support Specialist 1 to join us. Our managed services business needs a Desktop Support Specialist I (DSS I) to join our staff. Desktop support specialists are expected to provide an excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company drives. They help diagnose problems and follow up to ensure their resolution. Additional tasks include performing regular maintenance and updating operating systems while minimizing downtime and increasing productivity. They also help with data back-up duties in case of data corruption.

Duties and Responsibilities:

Work with vendors to troubleshoot and resolve issues.
Deliver support for reported problems with desktop computers, laptops, peripherals, and
mobile devices.
Install and configure desktop computer hardware, software and peripherals using standard
procedures.
Assisting individuals who have problems with computer hardware, software, or networks by
asking them to describe the problem and walking customers through potential solutions.
Train people in the use of computer hardware and software, including how to use printers,
email programs, and various software applications.
Keeping track of pending and completed computer help-desk requests to monitor the
performance of a company's product (for example, software or hardware), or the overall health
of a company's computer and network systems.
Answer inbound phone calls and respond to voicemails.
Answer inbound chats.
Maintain satisfactory quality assurance scores.
Assist other teams with overflow work.

Education and Years of Experience:

Associate degree or better in Information Technology or Computer Science.
CompTIA A+ certification - confirms entry-level IT employees' competence in basic network communications, installations, and maintenance of computer hardware.
Microsoft's Certified Solutions Associate (MCSA) and Technology Associate (MTA) certifications - for entry-level IT professionals and indicates that an individual possesses fundamental
knowledge of specific Microsoft products. In addition, individuals may pursue Microsoft Office Specialist (MOS) certifications in one or more Microsoft Office products.

Required Skills & Certifications:

Cisco's Certified Entry Networking Technician (CCENT) and Certified Technician (CCT) Certifications that the DDS I can receive in routing and switching, design, network security, and
wireless, among other fields, validate a candidate's ability to install, manage, protect and troubleshoot small branch networks.

Additional Requirements:

Regular and reliable attendance.
Ability to work overtime to complete projects.
Strong attention to detail and organizational skills.
Multitasking skills and ability to keep up in a fast-paced work environment.
The ability to utilize critical thinking to complete tasks.
Ability to be flexible in scheduling to meet business needs.

Background Requirements: Must be able to complete a required fingerprint background investigation successfully.

Ability to work in an office environment.
Ability to sit for long periods of time.
Ability to utilize a keyboard and mouse.
Ability to work in front of a computer screen for long periods of time.

Akanksha Agarwal | Sr. US IT Recruiter