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Title of Job: Revenue Billing Analyst
Department: G&A - Accounting / MSR-FSR HQ, Chandler, AZ
Reports to: Controller
Position Description
A Revenue Billing Analyst manages the end-to-end billing cycle, ensuring accurate invoicing, revenue recognition, and account reconciliation. They analyze billing data to detect errors, resolve customer disputes, and support month-end close, often partnering with sales and finance teams to improve revenue processes and ensure contract compliance.
Primary Objectives
• Invoicing & Billing Management: Generating and distributing accurate customer invoices based on contract terms and billing schedules.
• Data Analysis & Reporting: Analyzing large datasets to identify billing trends, revenue variances, and opportunities for process improvement.
• Cost Models: Assist business unit with creating and reviewing cost models for projects to include predictive gross margin and impacts of variations.
• Dispute Resolution: Investigating and resolving billing discrepancies, payment shortfalls, and customer inquiries in a timely manner.
• Revenue Assurance: Monitoring accounts receivable (A/R) and ensuring that all sales and orders are accurately captured and billed to prevent revenue leakage.
• Compliance & Audits: Ensuring billing practices adhere to internal controls, regulatory standards (like SOX), and payer rules.
• Reconciliation: Performing monthly and quarterly reconciliations between billing systems and the general ledger.
Requirements
Job Requirements
• Strong financial reporting skills.
• Advanced Excel Skills required and must be proficient in Microsoft Office Suite.
• Proficient with QuickBooks.
• Thoroughness, accuracy, and attention to detail in all aspects of work.
• Organized, dependable, reliable, able to work well independently and in a cross functional team.
• Excellent communication skills. Must be able to articulate clearly both with the written and spoken word.
• Strong organizational skills and an ability to manage projects and activities in a structured way and evaluate the results. Must be able to overcome obstacles to achieve the right end result.
• Sensitivity to cultural and regional differences in communications, including style and spelling.
• The ability to prioritize and handle a variety of detailed tasks simultaneously and to work effectively and efficiently under tight deadlines.
• Outstanding interpersonal skills and ability to build teamwork and trust.
• Ability to anticipate and initiate projects and coordinate others' involvement.
• Ability to contribute to the development of systems and processes.
• Able to keep confidentiality and maintain professional demeanor.
Education and Experience
• BS Accounting or Associates and work experience equivalent.
• 4+ years of accounting or accounting related experience.
MSR-FSR is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Competencies:
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
• Occasionally (less than 1/3 of the job)
• Frequently (1/3 to 2/3 of the job)
• Continually (more than 2/3 of the job)

• Frequently required to stand.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Continually required to talk or hear.

• While performing the duties of this job, the noise level in the work environment is usually moderate.
• Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K
• Life Insurance
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Paid Time Off
• Training & Development