ZipRecruiter

Log In

1

Msp Technical Account Manager Jobs (NOW HIRING)

viLogics

Technical Account Manager (TAM)

Naples, FL · On-site

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor ... MSSP, MSP, or cybersecurity firm. * Strong knowledge of cybersecurity concepts including SIEM ...

viLogics

Technical Account Manager (TAM)

Naples, FL · On-site

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor ... MSSP, MSP, or cybersecurity firm. * Strong knowledge of cybersecurity concepts including SIEM ...

Soni Resources

Technical Account Manager

Dover, NH · On-site

$135K/yr

This role blends Technical Account Management with Technical Project Management and is ideal for someone who enjoys owning client relationships while driving successful technical delivery. Key ...

NY Creates

Technical Account Manager

Albany, NY · On-site

$140K - $180K/yr

Position Summary, Technical Account Manager As a NY Creates Technical Account Manager assigned to AIM Photonics you will play a pivotal role as the technical bridge between the customer/end-user ...

varonis

Technical Account Manager

New York, NY · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Varonis

Technical Account Manager

Tenafly, NJ · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

varonis

Technical Account Manager

Portland, OR · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Diverge IT

Technical Account Manager

Plano, TX · On-site

$100K - $120K/yr

POSITION SUMMARY The Technical Account Manager (TAM) serves as the Pod Leader within a matrix-organized MSP/MSSP service delivery model. The TAM owns a dedicated "pod" of technical staff and a ...

DivergeIT

Technical Account Manager

Plano, TX · On-site

$100K - $120K/yr

POSITION SUMMARY The Technical Account Manager (TAM) serves as the Pod Leader within a matrix-organized MSP/MSSP service delivery model. The TAM owns a dedicated "pod" of technical staff and a ...

Xperteks

Remote Technical Account Manager

$80K - $100K/yr

The Role As a Remote Technical Account Manager, you will own the health and growth of a defined ... Required Experience and Skills * 3+ years in an MSP or IT services environment in a client-facing ...

Diverge IT

Technical Account Manager

Plano, TX

$100K - $120K/yr

POSITION SUMMARY The Technical Account Manager (TAM) serves as the Pod Leader within a matrix-organized MSP/MSSP service delivery model. The TAM owns a dedicated "pod" of technical staff and a ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

previous page

Showing results 41-60

All JobsBusiness JobsSales JobsAccount Manager JobsMsp Technical Account Manager Jobs

Msp Technical Account Manager information

See salary details

$40K

$86.4K

$169K

How much do msp technical account manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for msp technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is an MSP Technical Account Manager?

An MSP Technical Account Manager is a professional who acts as the primary point of contact between a Managed Service Provider (MSP) and its clients. They are responsible for understanding the client's technical needs, ensuring the delivery of IT services, and maintaining strong client relationships. Their role often includes overseeing service quality, providing technical guidance, and identifying opportunities for improvement. They also help translate business requirements into technical solutions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as an MSP Technical Account Manager?

To excel as an MSP Technical Account Manager, you need a solid background in IT support, network administration, and customer relationship management, often supported by certifications such as CompTIA, Microsoft, or Cisco. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms is typically required. Excellent communication, problem-solving abilities, and a proactive approach to client needs are crucial soft skills in this role. These skills ensure effective IT service delivery, strong client satisfaction, and long-term partnership success for managed service providers.

How does an MSP Technical Account Manager typically collaborate with clients and internal technical teams?

As an MSP Technical Account Manager, you serve as the primary point of contact for clients, translating their business needs into technical solutions. You’ll regularly liaise with clients to understand their goals, coordinate with internal engineers to resolve issues, and oversee project delivery. Effective communication and proactive relationship management are essential, as you’ll facilitate meetings, provide updates, and ensure client satisfaction. This role requires balancing technical understanding with strong interpersonal skills to bridge the gap between clients and technical teams.

What is the difference between Msp Technical Account Manager vs Msp Account Executive?

AspectMsp Technical Account ManagerMsp Account Executive
Primary RoleTechnical support, client relationship management, ensuring service deliverySales, client acquisition, revenue growth
Required SkillsTechnical knowledge, customer service, problem-solvingSales skills, communication, negotiation
Work EnvironmentTechnical teams, client sites, support centersSales meetings, client presentations, CRM systems
CertificationsIT certifications (e.g., CompTIA, Cisco)Sales certifications (e.g., CRM, negotiation)

The Msp Technical Account Manager focuses on maintaining technical relationships and ensuring service quality, while the Msp Account Executive concentrates on sales and expanding client accounts. Both roles are essential in MSP companies but serve different functions within the client lifecycle.

What cities are hiring for Msp Technical Account Manager jobs?

Cities with the most Msp Technical Account Manager job openings:

What states have the most Msp Technical Account Manager jobs?

States with the most job openings for Msp Technical Account Manager jobs include:

What are popular job titles related to Msp Technical Account Manager jobs?

For Msp Technical Account Manager jobs, the most frequently searched job titles are:

Infographic showing various Msp Technical Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

IT Technical Account Manager

Birmingham, AL • On-site

Dataperk LLC
IT Services • 11 - 50 employees
Learn more about Dataperk LLCexternal

Full-time

Posted 28 days ago

Job description

Description:

DataPerk - Technical Account Manager  


Position Summary
DataPerk is celebrating 25 years of providing unmatched managed services to our clients and we are now seeking a customer-focused Technical Account Manager who combines relationship management, account growth, and Tier 1 technical support skills. This role serves as the primary point of contact in Arkansas for assigned clients while also providing onsite and remote Tier 1 MSP support for local customers. The ideal candidate is comfortable discussing business goals with decision-makers while also resolving end-user technical issues and supporting IT environments. 


Key Responsibilities 

  • Develop trusted client relationships that promote partnership, retention, and loyalty. 
  • Maintain in-depth knowledge of DataPerk services and communicate recommendations to clients. 
  • Review Autotask queues, accounts, tickets, and recurring support issues. 
  • Conduct regularly scheduled client calls and onsite visits. 
  • Represent DataPerk at community events and business organizations. 
  • Document and manage client concerns, opportunities, and escalations. 
  • Maintain company and client records in accordance with policies and procedures. 
  • Source, schedule, track, and communicate orders as required. 
  • Create and present sales estimates and proposals. 
  • Distribute monthly client reporting and account reviews. 
  • Follow established sales processes and maintain CRM records. 
  • Conduct onsite and online presentations of DataPerk solutions. 
  • Manage service proposals, contracts, and lease agreements. 
  • Contribute referrals, leads, KPI reporting, and account health assessments. 
  • Document internal processes and suggest service improvements. 

MSP Tier 1 Technical Skills & Responsibilities 

  • Join workstations to Active Directory domains. 
  • Create and manage user accounts in Active Directory, Microsoft Exchange, and Microsoft 365. 
  • Deploy and configure new computers, including profile and data migrations. 
  • Install, configure, troubleshoot, and remove software applications. 
  • Provide antivirus deployment, maintenance, and malware remediation. 
  • Perform basic help desk support for DataPerk-managed services. 
  • Perform computer maintenance and hardware troubleshooting. 
  • Understand and troubleshoot DHCP, DNS, TCP/IP, Ethernet, and basic network connectivity issues. 
  • Install and test structured cabling and network connections. 
  • Utilize LAN testing equipment for troubleshooting and validation. 
  • Support printers, email, Microsoft 365 applications, and end-user devices. 
  • Document technical work performed and escalate advanced issues appropriately. 

DataPerk is an equal opportunity employer and values individuals who are passionate about technology, customer service, and helping businesses succeed. 

Requirements:
  • Bachelor's degree preferred (IT-related degree a plus) or equivalent combination of education and experience. 
  • At least 1 year of B2B sales, account management, or customer relationship experience. 
  • At least 1 year of technical support or IT service experience. 
  • Strong Microsoft Office skills, especially Excel and PowerPoint. 
  • Experience working with CRM platforms and ticketing systems. 
  • Excellent organization, communication, and customer service skills. 
  • Knowledge of IT networking, internet technologies, and cloud services. 
  • Ability to balance client relationship management with technical responsibilities. 

Preferred Attributes 

  • Self-motivated and capable of managing multiple priorities. 
  • Comfortable presenting to clients and executives. 
  • Professional demeanor with strong problem-solving abilities. 
  • Ability to work independently and collaboratively within a team environment.