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Msp System Analyst Jobs (NOW HIRING)

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP ...

MSP Hire, Inc.

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

The Role We're looking for an MSP Systems Engineer (L3) to serve as the senior technical escalation ... Perform threat hunting, log analysis, containment, and remediation * Lead response efforts for ...

MSP Hire, Inc.

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

The Role We're looking for an MSP Systems Engineer (L3) to serve as the senior technical escalation ... Perform threat hunting, log analysis, containment, and remediation * Lead response efforts for ...

MSP Hire, Inc.

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

The Role We're looking for an MSP Systems Engineer (L3) to serve as the senior technical escalation ... Perform threat hunting, log analysis, containment, and remediation * Lead response efforts for ...

MSP Hire, Inc.

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

The Role We're looking for an MSP Systems Engineer (L3) to serve as the senior technical escalation ... Perform threat hunting, log analysis, containment, and remediation * Lead response efforts for ...

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Msp System Analyst information

See salary details

$41.5K

$89.3K

$141K

How much do msp system analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for msp system analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is an MSP system analyst?

An MSP System Analyst is a professional who works within a Managed Service Provider (MSP) to analyze, support, and optimize IT systems for clients. Their responsibilities include monitoring IT infrastructure, troubleshooting issues, implementing new technologies, and ensuring systems run efficiently and securely. They often serve as a bridge between technical teams and clients, translating business requirements into technical solutions. MSP System Analysts must stay updated on industry trends and best practices to deliver effective IT services.

How does an MSP system analyst typically collaborate with clients and internal teams to resolve technical issues?

As an MSP System Analyst, you will regularly act as a liaison between clients and your company's technical teams. You’ll gather requirements from clients, troubleshoot reported issues, and communicate solutions or progress updates. Internally, you’ll coordinate with engineers, support staff, and project managers to ensure prompt and effective resolution of incidents, often participating in team meetings to discuss ongoing cases. Strong communication and documentation skills are essential for keeping all stakeholders informed and maintaining high service standards.

What are the key skills and qualifications needed to thrive as an MSP system analyst, and why are they important?

To thrive as an MSP System Analyst, you need a solid background in IT systems administration, troubleshooting, and network management, often supported by a degree in computer science or related certifications like CompTIA or Microsoft. Familiarity with remote monitoring and management (RMM) tools, professional services automation (PSA) software, and ticketing systems is typically required. Strong analytical thinking, effective communication, and customer service skills help analysts efficiently resolve client issues and collaborate with team members. These skills and qualities are crucial for maintaining high service levels, ensuring system uptime, and delivering value to managed service provider clients.

What is the difference between Msp System Analyst vs Network Administrator?

AspectMsp System AnalystNetwork Administrator
CredentialsIT certifications, such as CompTIA Security+, Network+, or Microsoft certificationsNetworking certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentTypically in managed service providers, supporting multiple clients' systems and networksUsually in organizations managing internal network infrastructure
Employer & IndustryManaged service providers, IT consulting firmsCorporations, government agencies, educational institutions
Common Search/ComparisonYesYes

The Msp System Analyst and Network Administrator roles share a focus on IT systems and networks, often requiring similar certifications. However, the Msp System Analyst primarily supports multiple clients within managed service environments, while the Network Administrator manages internal network infrastructure within a single organization. Both roles are essential in maintaining network security and performance, but their scope and work settings differ.

What cities are hiring for Msp System Analyst jobs?

Cities with the most Msp System Analyst job openings:

What are popular job titles related to Msp System Analyst jobs?

For Msp System Analyst jobs, the most frequently searched job titles are:

Infographic showing various Msp System Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,296 per year, or $42.9 per hour.

REL System Analyst

Merrifield, VA • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

Contractor

Re-posted 10 days ago

Job description

Job Title: REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST (possibly flexible) Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Position Summary The System Analyst supports Real Estate Lending (REL) technology operations by providing application support, managing incidents, coordinating with business units, and driving system improvements. This role serves as a key liaison between Service Desk, engineering teams, vendors, and business stakeholders, ensuring system stability, effective communication, and successful delivery of enhancements, advisories, and releases. Key Responsibilities System Support & Incident Management • Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP, Passport, Loan Boarding platforms, Empower, HomeSquad, and OnBase. • Monitor and manage ServiceNow queues, triaging incidents, service requests, degradations, outages, and access issues. • Lead investigation and resolution of escalated issues impacting REL business units and members. • Act as a central point of coordination between infrastructure teams, vendors, and business partners. • Ensure timely communication, escalation, and resolution of production issues. Advisory & Business Communication • Draft and distribute system advisories, maintenance notifications, enhancements, and outage communications to business units. • Translate technical issues into clear, business-friendly messaging for stakeholders. • Ensure business units are informed of system changes, impacts, and required actions. • Support leadership updates with concise summaries of incidents, risks, and resolutions. Business Analysis & Process Improvement •Gather and document business and technical requirements for system enhancementsand fixes. • Perform root cause analysis (RCA) for major incidents and defects, providing actionable recommendations. • Drive process improvements across ticket intake, escalation paths, and operational workflows. • Ensure systems and processes align with regulatory, operational, and business requirements. Testing & Release Coordination • Develop and execute test cases for system enhancements, defect fixes, and new implementations. • Perform system, integration, and user acceptance testing (UAT) in coordination with business units. • Support release planning and coordinate deployments across test and production environments. • Validate system functionality post-release and ensure stability. Project & Cross-Team Collaboration • Participate in cross-functional initiatives related to new systems, migrations, and enhancements (e.g., ICE upgrades, DarkMatter upgrades, routing changes, platform updates). • Track work items and initiatives using Azure DevOps (ADO) or similar tools. • Coordinate with multiple teams to ensure alignment on scope, timelines, and deliverables. • Support onboarding and knowledge transfer for new team members and contractors. Documentation & Reporting • Maintain documentation for processes, workflows, advisories and reports. • Track and report on key metrics such as ticket trends, incident volumes, and system performance. • Compile data and insights to support operational decisions and continuous improvement efforts. Qualifications Required Skills & Experience • Strong analytical, research, and problem-solving skills with attention to detail. • Ability to work independently and collaboratively in a team environment. • Advanced knowledge of Real Estate Lending systems and processes. • Experience supporting and troubleshooting enterprise applications. • Proficiency in Microsoft Office, SQL, and Azure environments. • Experience with ServiceNow and software testing methodologies. • Strong verbal and written communication skills with the ability to translate technical concepts to business users. • Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Ref: #851-Rockville-S1

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About System One

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System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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