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Msp Program Manager Jobs in Franklin, TN (NOW HIRING)

Experience in telecommunications, MSP, or technology-driven industries. What You Will Gain A great ... Teladoc Telemedicine WellBeacon Wellness Program Paid Talent Referral Opportunities Physical ...

Experience in telecommunications, MSP, or technology-driven industries. What You Will Gain A great ... Teladoc Telemedicine WellBeacon Wellness Program Paid Talent Referral Opportunities Physical ...

... MSP, or technology-driven industries. What You Will Gain A great workplace needs more than dental ... Programs • Complimentary Wireless Service & Device* • Teladoc Telemedicine • WellBeacon ...

... MSP, or technology-driven industries. What You Will Gain A great workplace needs more than dental ... Programs • Complimentary Wireless Service & Device* • Teladoc Telemedicine • WellBeacon ...

Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and ... Mileage reimbursement program * Comprehensive benefit package including medical, prescription ...

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Msp Program Manager information

See Franklin, TN salary details

$38K

$106.1K

$155K

How much do msp program manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for msp program manager in Franklin, TN is $106,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $130,800.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What job categories do people searching Msp Program Manager jobs in Franklin, TN look for?

The top searched job categories for Msp Program Manager jobs in Franklin, TN are:

Infographic showing various Msp Program Manager job openings in Franklin, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,102 per year, or $51 per hour.

Account Manager, Select Sales

Cspire_telapex

Nashville, TN

Full-time

Medical, Retirement

Re-posted 18 hours ago


Job description

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

"Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers' lives. It's a challenging goal, but we have a winning team that is looking to grow.
The Account Manager, Select Sales will be responsible for building relationships and helping enterprises leverage C Spire's arsenal of solutions into an IT strategy that helps them win the battle in their specific market. We provide voice, Internet, data, and cloud solutions to business and government accounts. All are clearly best-in-class. With the full backing of our industry-leading marketing department and the award-winning IT teams, you'll have all the tools you need to convert leads into long-term allies.

Responsibilities:

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

Prospecting, account acquisition, and account management.

Maximize income through business-to-business sales with growth-oriented companies.

Foster collaborative and lasting relationships with the customers and communities we serve.

The sales process will include managing lead lists, networking, customer appointments, referrals, and door-to-door sales generation.

Meet/exceed assigned targets associated with sales productivity.

Qualifications:

What You Will Bring

As a C Spire team member, you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable external customer experience. To support our Select Sales team, you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

In addition to that, we require:

Five (5) or more years of quota-carrying sales or account management experience with demonstrated revenue results in a Managed Services environment.

Support customers through a ValueAdded Reseller (VAR) sales model, delivering bundled technology solutions and services that maximize customer value and long-term retention.

Proven track record of meeting or exceeding monthly and quarterly sales quotas.

Strong consultative selling skills including needs discovery, objection handling, and closing.

Experience managing pipeline, forecasting, and activity tracking (CRM experience preferred).

Reliable transportation.

Excellent negotiation, communication, and interpersonal skills.

Strong relationship-building abilities with clients and partners.

Highly organized with strong time management skills.

Ability to work flexible hours as needed.

We will give special consideration to candidates who have:

Experience in B2B and partner-led sales environments.

Experience managing multiple territories simultaneously.

Experience in telecommunications, MSP, or technology-driven industries.

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that's just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it.

For our full-time employees we offer:

Competitive Compensation Package

Blue Cross Blue Shield Health Insurance

401k Match

Tuition Assistance Programs

Complimentary Wireless Service & Device*

Teladoc Telemedicine

WellBeacon Wellness Program

Paid Talent Referral Opportunities

Physical Requirements / Working Conditions

Must be able to sit for long periods of time and use a computer keyboard and/or mouse while viewing a computer screen. This role requires frequent travel to assigned properties and may require flexible hours, including evenings and weekends.

*Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.