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Msp Program Manager Jobs in Chelmsford, MA (NOW HIRING)

Atrium

MSP Program Specialist

Boston, MA · On-site

$65K - $75K/yr

This role is critical to the success of our Managed Services Program and requires an individual who ... Identify opportunities to expand MSP services into new departments, effectively communicating the ...

Atrium

MSP Program Specialist

Boston, MA · Hybrid

$65K - $75K/yr

This role is critical to the success of our Managed Services Program and requires an individual who can manage vendor relationships, oversee requisition management, and provide proactive, white-glove ...

Atrium

MSP Program Specialist

Boston, MA · Hybrid

$65K - $75K/yr

This role is critical to the success of our Managed Services Program and requires an individual who ... Identify opportunities to expand MSP services into new departments, effectively communicating the ...

Atrium

MSP Program Specialist

Boston, MA · Hybrid

$75K - $90K/yr

This role is critical to the success of our Managed Services Program and requires an individual who ... Identify opportunities to expand MSP services into new departments, effectively communicating the ...

Atrium

MSP Senior Program/Delivery Manager

Boston, MA

$126K - $126K/yr

Overview The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and trusted partner to the Account Director, the person the team relies on when something falls outside their ...

Posted today

Atrium

MSP Senior Program/Delivery Manager

Boston, MA

$75K - $85K/yr

Overview The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and trusted partner to the Account Director, the person the team relies on when something falls outside their ...

Posted today

Atrium

MSP Senior Program/Delivery Manager

Boston, MA

$126K - $126K/yr

Overview The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and trusted partner to the Account Director, the person the team relies on when something falls outside their ...

New

Atrium

MSP Senior Program/Delivery Manager

Boston, MA

$75K - $85K/yr

The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and trusted partner to the Account Director, the person the team relies on when something falls outside their ...

Posted today

Monument Consulting

Account Manager

Boston, MA · On-site

... MSP program. 10-15% travel. Responsibilities Relationship Management * Builds and maintains ... professional relationships with Hiring Managers and Business Line Leaders (Directors and above ...

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Msp Program Manager information

See Chelmsford, MA salary details

$40K

$111.7K

$163.1K

How much do msp program manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for msp program manager in Chelmsford, MA is $111,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $137,700.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What cities near Chelmsford, MA are hiring for Msp Program Manager jobs? Cities near Chelmsford, MA with the most Msp Program Manager job openings:
Msp Program Manager jobs near you

MSP Program Specialist

Atrium

Boston, MA • On-site

$65K - $75K/yr

Full-time

Posted 4 days ago

Atrium Health rating

7.6

Company rating: 7.6 out of 10

Based on 630 frontline employees who took The Breakroom Quiz

186th of 887 rated healthcare providers

Job description

Overview

Atrium is seeking a highly motivated and experienced MSP Program Specialist to join our team. This role is critical to the success of our Managed Services Program and requires an individual who can manage vendor relationships, oversee requisition management, and provide proactive, white-glove service to Hiring Managers. The ideal candidate will be a staffing subject matter expert with a deep understanding of VMS platforms and the nuances of working within an intense, fast-paced environment.

Additionally, this role demands a forward-thinking mindset, with a willingness to "sell" our services into new departments, although it is not a sales position. The successful candidate will be someone who thrives on improving processes and driving better outcomes. We are committed to delivering exceptional service and solutions that drive success for our client and their mission.


Responsibilities

  • Oversee the performance and relationship management of staffing vendors, ensuring compliance with program guidelines and alignment with client expectations.
  • Manage the end-to-end requisition process, ensuring timely and accurate fulfillment of staffing needs.
  • Provide exceptional, white-glove service to Hiring Managers, anticipating needs, and delivering solutions with a high level of responsiveness.
  • Serve as a subject matter expert on staffing solutions, advising managers on best practices, market trends, and effective strategies for talent acquisition.
  • Identify opportunities to expand MSP services into new departments, effectively communicating the value proposition without a direct sales focus.
  • Continuously evaluate and improve program processes, implementing changes that enhance efficiency, compliance, and satisfaction among stakeholders.
  • Leverage in-depth knowledge of Vendor Management Systems to optimize program performance and drive better outcomes.

#LI-AJ3


Qualifications

  • Minimum of 3 years of experience within the Managed Service Provider industry on the client services side
  • Strong understanding of VMS platforms, staffing strategies, and workforce solutions
  • Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders
  • Demonstrated ability to think critically and solve complex problems in a fast-paced environment
  • Comfortable with ambiguity and change, with a proactive approach to learning and adapting to new processes
  • High level of personal integrity and ethics, with a commitment to excellence and continuous improvements

What Atrium Health employees say

Pay

Benefits

Hours and flexibility

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About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

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