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Msp Program Manager Jobs in Rhode Island (NOW HIRING)

Providence Housing Authority

Director of IT

Providence, RI · On-site

$120K/yr

... programs. The IT Director will work closely with senior leadership, consultants and Managed Service Providers (MSP) to support operational goals and ensure that technology is effectively utilized to ...

Providence Housing Authority

Director of IT

Providence, RI · On-site

$120K/yr

... programs. The IT Director will work closely with senior leadership, consultants and Managed Service Providers (MSP) to support operational goals and ensure that technology is effectively utilized to ...

NinjaOne

NC · On-site

$32.75 - $43.50/hr

... program that covers the breadth of the NinjaOne platform. You will be a part of the team ... endpoint management / MDM / PSA tools.  * Background as an MSP technician, IT administrator ...

All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Rhode Island

Msp Program Manager information

See Rhode Island salary details

$37.7K

$105.2K

$153.8K

How much do msp program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for msp program manager in Rhode Island is $105,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $129,800.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are popular job titles related to Msp Program Manager jobs in Rhode Island? For Msp Program Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Rhode Island look for? The top searched job categories for Msp Program Manager jobs in Rhode Island are:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Rhode Island as of August 2026, with employment types broken down into 78% Full Time, 8% Part Time, and 14% Contract. Highlights an 71% In-person, 8% Hybrid, and 21% Remote job distribution, with an average salary of $105,237 per year, or $50.6 per hour.

Account Manager (Life Sciences)

Cynet Corp

Providence, RI

Full-time

Re-posted 24 days ago

Job description

Join an award-winning organization that delivers world-class talent solutions. Working within a vibrant, high-velocity team, you will bring your operational energy and strategic expertise to manage, farm, and scale major existing national and regional enterprise accounts within the Life Sciences, IT, and Engineering MSP, VMS, and SOW spaces.

About the Role

The Staffing Account Manager is responsible for driving client success, account growth, and portfolio profitability across enterprise accounts within Life Sciences, Clinical Research, Engineering, and related professional services. Serving as the primary link between clients, MSP partners, and delivery teams, this role oversees contingent workforce programs, staff augmentation engagements, SOW-based projects, and enterprise-scale MSP delivery. Success requires a strong understanding of workforce and consulting services to ensure exceptional delivery, client satisfaction, compliance, and long-term business growth. 

What will you be doing day to day?
  • Account Farming & Penetration: Navigate deep into existing enterprise accounts to map out new hiring departments, secure SOW projects, uncover hidden manager needs, and expand active billable contractor headcount.
  • Performance & Metrics Tracking: Monitor and improve daily delivery metrics-such as our response times and submittal-to-hire ratios-to ensure our agency maintains its top-tier supplier status with the client. 
  • VMS Delivery & Compliance Governance: Navigate daily workflows within major vendor management systems (e.g., Fieldglass, Beeline) ensuring strict compliance with client SLAs, SOW deliverables, tiering structures, and onboarding policies.
  • Recruitment Team Alignment: Translate complex client requirements into actionable instructions for internal recruiting teams; conduct candidate quality reviews before final submission.
  • Strategic Client Partnership: Conduct regular business reviews (QBRs) and execute client visits to position Cynet as a consultative, deliverables-based partner rather than a transactional vendor.

Requirements

Your Experience
  • 5+ years of overall experience with a proven track record specifically within the Supplier-Side Staffing Industry (Staffing agency pedigree is a non-negotiable requirement).
  • 3+ years of direct experience navigating large-scale MSP/VMS corporate accounts or SOW programs and managing/steering delivery teams.
  • Proven domain familiarity supporting Life Sciences (Clinical Research, Pharma, Regulatory, QA, or Manufacturing) or highly technical Engineering verticals.
  • Demonstrated stability and career progression within an agency environment (meeting the 2-3+ year tenure benchmark).
Your Skills
  • MSP & SOW Navigation: Mastery of enterprise VMS platforms (SAP Fieldglass, Beeline, Magnit, etc.) and a deep understanding of how to manage both high-volume staff augmentation and deliverables-based milestones.
  • Account Mapping: Ability to move past automated portals to strategically network with line managers and expand business organically.
  • Advanced Communication: Exceptional negotiation, presentation, and data-driven consulting skills when communicating with Director and VP-level stakeholders.
  • Tech Savvy: Fluid competency with modern ATS tracking, Looker/analytics dashboards, and modern sourcing mechanics.

Note: Candidate must reside within the East Coast / Northeast corridor (New England down to Raleigh, NC). 

Benefits

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