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Msp Program Director Jobs in Boston, MA (NOW HIRING)

Monument Consulting

Account Manager

Boston, MA · On-site

... class MSP program. 10-15% travel. Responsibilities Relationship Management * Builds and maintains professional relationships with Hiring Managers and Business Line Leaders (Directors and above ...

Monument Consulting

Account Manager

Boston, MA

... class MSP program. 10-15% travel. Responsibilities Relationship Management * Builds and maintains professional relationships with Hiring Managers and Business Line Leaders (Directors and above ...

HealthCare Support

Pharmacy Technician

Marlborough, MA · On-site

$18.25 - $22/hr

Thanks to our direct client partnerships and national MSP programs, you'll have the flexibility to work where you want and go wherever your adventure takes you. Partner with HealthCare Support and ...

BioNTech SE

Director Safety Physician

Cambridge, MA

$168K - $268K/yr

The MSP also ensures compliance with Good Clinical Practice (GCP) and regulatory reporting ... Formulates and drives the optimal safety strategy for assigned oncology programs in clinical ...

BioNTech SE

Director Safety Physician

Cambridge, MA · On-site

$168K - $268K/yr

The MSP also ensures compliance with Good Clinical Practice (GCP) and regulatory reporting ... Formulates and drives the optimal safety strategy for assigned oncology programs in clinical ...

Healthcare Support

Travel Physical Therapist

Randolph, MA · On-site

$1.9K - $2.3K/wk

We leverage 20 years of relationships with the industry's most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems ...

Healthcare Support

Travel Physical Therapist

Dracut, MA · On-site

$1.8K - $2.2K/wk

We leverage 20 years of relationships with the industry's most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems ...

Healthcare Support

Travel Physical Therapist

Westwood, MA · On-site

$2.1K - $2.5K/wk

We leverage 20 years of relationships with the industry's most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems ...

Healthcare Support

Travel Physical Therapist

Cambridge, MA · On-site

$2.0K - $2.5K/wk

We leverage 20 years of relationships with the industry's most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems ...

Healthcare Support

Travel Physical Therapist

Kingston, MA · On-site

$2.0K - $2.4K/wk

We leverage 20 years of relationships with the industry's most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems ...

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All JobsMsp Program JobsMsp Program Director JobsMsp Program Director Jobs in Boston, MA

Msp Program Director information

See Boston, MA salary details

$32K

$85K

$148.8K

How much do msp program director jobs pay per year?

As of Aug 5, 2026, the average yearly pay for msp program director in Boston, MA is $84,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Msp Program Director vs Msp Account Manager?

AspectMsp Program DirectorMsp Account Manager
ResponsibilitiesOversees multiple client programs, strategic planning, and overall program successManages individual client accounts, maintains relationships, and ensures service delivery
Required CredentialsTypically requires a bachelor’s degree, project management certifications, and industry experienceRequires a bachelor’s degree, customer service skills, and industry knowledge
Work EnvironmentStrategic, leadership-focused, often in an office settingClient-facing, operational, often in client sites or offices

The Msp Program Director focuses on strategic oversight and managing multiple programs, while the Msp Account Manager handles day-to-day client relationships. Both roles require industry knowledge and communication skills, but differ in scope and responsibilities.

Is a MSP Program Director a high position?

An MSP Program Director is a senior leadership role responsible for overseeing managed service provider programs, managing teams, budgets, and client relationships. It is generally considered a high-level position within IT and service management organizations, often requiring extensive experience and strategic skills.

What are some common challenges faced by an MSP Program Director, and how can candidates prepare to address them?

MSP Program Directors often encounter challenges such as managing relationships between multiple staffing vendors and clients, ensuring program compliance, and driving process improvements in a fast-paced environment. Candidates can prepare by developing strong communication and negotiation skills, maintaining up-to-date knowledge of industry compliance standards, and acquiring experience with vendor management systems (VMS). Building a proactive approach to problem-solving and adapting to evolving client needs are also key to success in this role.

What are the key skills and qualifications needed to thrive as an MSP Program Director?

To thrive as an MSP Program Director, you need expertise in workforce management, vendor relations, contract negotiation, and a strong understanding of contingent labor programs, typically backed by a bachelor's degree and relevant experience. Familiarity with Vendor Management Systems (VMS), data analytics tools, and industry certifications such as Certified Contingent Workforce Professional (CCWP) is highly valuable. Exceptional leadership, communication, and problem-solving skills help manage diverse teams and build strong client relationships. These abilities ensure successful program delivery, compliance, and value creation for clients in a competitive managed services environment.

What is an MSP Program Director?

MSP Program Directors are professionals who oversee Managed Service Provider (MSP) programs, typically within large organizations or staffing agencies. Their main responsibility is to manage relationships with external staffing vendors, ensure compliance, and optimize workforce solutions. They coordinate the recruitment, onboarding, and management of contingent labor, striving to improve efficiency and reduce costs. MSP Program Directors often analyze program performance and implement best practices to meet organizational goals.
What are popular job titles related to Msp Program Director jobs in Boston, MA? For Msp Program Director jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Msp Program Director jobs in Boston, MA look for? The top searched job categories for Msp Program Director jobs in Boston, MA are:
Msp Program Director jobs near you
Infographic showing various Msp Program Director job openings in Boston, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $84,952 per year, or $40.8 per hour.

Account Manager

Monument Consulting

Boston, MA • On-site

Full-time

Re-posted 25 days ago

Job description

Overview
MONUMENT IS BUILT ON A COMMITMENT TO OUR PEOPLE AND OUR SHARED VALUES. THROUGH OUR GENUINE PASSION FOR DELIVERY, RELENTLESS PURSUIT OF PERFECTION, AND BOLD DECISION MAKING, WE ARE CREATING A MORE AGILE CONTINGENT WORKFORCE SO BUSINESSES CAN DREAM BIGGER AND ACHIEVE MORE.
WE ARE MONUMENT
Our passion is helping clients gain full transparency and control of their contingent workforce while achieving best-in-class performance in cost, quality, and compliance. Best of all, we make it easy.
  • Founded in 2003 with a sole focus on Contingent Labor programs and consulting services
  • Consultants at our Core - Monument maintains a highly analytical consulting services team which provides a strategic approach unmatched by peer MSPs
  • Global MSP with an ecosystem of partners spanning 50 countries and all major regions
  • Vendor neutral model relies upon a trusted partner and supplier community
  • Partners with industry-leading VMS systems
  • More "Gen 1" implementations than any other MSP over the last 5 years.
  • Seamless extension of client HR, sourcing, business units, vendors and contractors

OUR SHARED VALUES
  • EVERYONE MATTERS
  • WE TAKE CARE OF EACH OTHER
  • LEADERSHIP IS HERE TO SERVE
  • HIGH-CHARACTER AND HARD WORK ABOVE ALL ELSE
  • ALWAYS KNOW WHERE YOU STAND
  • EXCELLENCE ISN'T THE EXPECTATION, IT'S THE MONUMENT STANDARD

Position Title: Account Manager
Position Summary
The Account Manager (AM) will be responsible for daily requisition management and facilitating contingent labor fills for Staff Augmentation and Statement of Work for the client using the client's Vendor Management System (VMS) and acting as the Managed Service Provider (MSP). The AM will build strong, strategic partnerships with the client and will represent Monument Consulting to better understand and deliver on Hiring Manager (HM) needs, ensuring the solutions provided are in the best interest of the business and our clients. The AM will be consultative to the client hiring manager and vendors to solve unique scenarios in the staffing of contingent labor. One of the goals will be to provide the vendors with relevant data and insights to optimize both the customer and Supplier experiences, creating a best-in-class MSP program. 10-15% travel.
Responsibilities
Relationship Management
  • Builds and maintains professional relationships with Hiring Managers and Business Line Leaders (Directors and above) within the client's organization
  • Build strong relationships with Supplier partners
  • Network within Monument Consulting Account Management and other departments

Service
  • Responsible for meeting with business leaders and hiring managers to identify resourcing needs and determine sourcing strategy.
  • Provide guidance around worker classification.
  • Plan and run HM and Supplier intake sessions to ensure job descriptions and additional skills, soft skills, etc. have been well communicated within the VMS job description
  • Responsible for the proactive requisition fulfillment management and hold individuals responsible for moving candidates through the process and selection for hire
  • Review candidates and determine which candidates are most qualified to the requirement to shortlist to the hiring manager
  • Has a thorough understanding of the business landscape, seasonality and global trends/events, and continually monitors changes in the marketplace to make recommendations and lead the client in hiring decisions
  • Focus on continuous improvement of daily service and delivery by identifying and implementing system and process efficiencies
  • Manage and hold suppliers accountable to ensure compliance with client procurement policies, guidelines, and processes.
  • Conduct client and vendor training on program requirements/processes
  • Mange work and deliverables in compliance with program Service Level Agreements (SLAs)
  • Participate in delivering client EBR's including but not limited to analyzing data, making recommendations, and outlining deliverables to meet desired outcome
  • Train HMs and Suppliers on program utilization and policies

Supplier Partnership
  • Cultivate a solid working relationship with our vendor partners, creating an environment of shared trust and innovation by participating in Supplier Scorecard Reviews and Supplier Round Tables
  • Coordinate HM and Supplier calls to allow Suppliers to ask HMs questions and get additional details for requisitions
  • Conduct Vendor user training on program rules of engagement
  • Negotiate with vendors as required
  • Conduct/Participate in Supplier Scorecard Sessions
  • Contribute to vendor rationalization strategies
  • Lead/consult worker audits and remediation with vendors
  • Initiate and complete onboarding, tracking, and documentation for new vendors utilizing the Program Manager or Program Director to resolve redlines

Additional Skills
  • Demonstrated ability to manage multiple tasks - prioritization, planning and delegation
  • Strong communication, facilitation, relationship management, relationship building, and interpersonal skills
  • Strong analytical and problem-solving skills and a firm grasp of the strategic implications of key industry trends and developments
  • Must have a strong sense of urgency and the ability to "think on your feet"
  • Ability to generate some insights from business metrics
  • Delivery focused, highly organized, strong ability to work well with others

Qualifications
  • 3+ years Staffing Experience
  • Prefer 1+ years MSP-VMS experience
  • Strong understanding of the difference between Staff Aug and SOW Workers.
  • College Degree or equivalent work experience
  • Advanced experience with Microsoft Excel
  • Excellent Customer Service

Pay Range
USD $55,000.00 - USD $60,000.00 /Yr.

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