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Msp Operations Jobs in Ohio (NOW HIRING)

Regal Rexnord

Sr. Operations Manager

Bowling Green, OH · On-site

The Senior Operations Manager will serve as a key member of the MSP Leadership Team and play a ... Own MSP's Safety Management System and drive a zero-incident culture. * Ensure compliance with OSHA ...

KPMG US

Manager, Data Operations

Cleveland, OH · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

Velecor Services

Be Seen First

Senior MSP Technician

Cincinnati, OH · On-site

$80K - $100K/yr

... IT operations while contributing to project delivery and ongoing service improvements. Key ... MSP) environment preferred. * Experience supporting multiple client environments. * Proven ...

KPMG US

Manager, Data Operations

Columbus, OH · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

KPMG US

Manager, Data Operations

Cincinnati, OH · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

Audit Tel

Help Desk Director

Cincinnati, OH · On-site

$65K - $80K/yr

Familiarity with RMM tools and MSP operational workflows. Why You'll Love It Here * Real ownership - this is your desk to lead and shape. * A team that takes pride in the work and supports each other.

TeamLogic IT

MSP Level 3 Technician

Toledo, OH · On-site

$60K - $78K/yr

... their business operations. * Project Management: Lead and manage IT projects, including system ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

OPSPro, LLC

Operations Coordinator

Springboro, OH · On-site

... MSP environment. Essential Duties and Responsibilities: Reasonable accommodations may be made to ... operational experience Experience in an MSP preferred Strong written and verbal communication ...

OPSPro

Operations Coordinator

Springboro, OH

The IT Operations Coordinator is responsible for supporting the daily operational and financial ... Experience in an MSP preferred * Strong written and verbal communication * Intermediate to advanced ...

OPSPro, LLC

Operations Coordinator

Springboro, OH · On-site

The IT Operations Coordinator is responsible for supporting the daily operational and financial ... Experience in an MSP preferred * Strong written and verbal communication * Intermediate to advanced ...

Audit-Tel Inc

Help Desk Director

Cincinnati, OH · On-site

$65K - $80K/yr

Familiarity with RMM tools and MSP operational workflows. Why You'll Love It Here * Real ownership -- this is your desk to lead and shape. * A team that takes pride in the work and supports each ...

RH Aero Systems

Manager, IT Operations

Mason, OH · On-site

Demonstrated success transitioning service desk operations into a 24x7 MSP model. * Experience establishing or governing vendor-managed SOC and NOC services. * Hands-on experience with infrastructure ...

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Msp Operations information

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

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Msp Operations jobs near you

Procurement Manager (IT)

Virtual Technologies Group LLC

Maumee, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Position: Procurement Manager (IT)
Company: Virtual Technologies Group (VTG)
Position Type: Full-time
Location: On site / Hybrid
Virtual Technologies Group is seeking a strategic and detail-oriented Procurement Manager to oversee sourcing, vendor management, and purchasing operations across the organization. This role is responsible for optimizing procurement processes, negotiating supplier agreements, and ensuring timely delivery of products and services that support our MSP operations. The Procurement Manager will collaborate closely with technical, finance, and service delivery teams to align procurement strategies with business goals and client requirements. The ideal candidate will bring experience in technology procurement within a Managed Service Provider (MSP) environment and a strong understanding of vendor ecosystems.
Duties and Responsibilities
  • Develop and manage procurement strategies aligned with service delivery goals
  • Source vendors and negotiate contracts for hardware, software, and services
  • Monitor supplier performance and ensure compliance with agreements
  • Manage purchasing processes and maintain accurate records
  • Collaborate with technical teams to forecast and fulfill procurement needs
  • Optimize inventory levels and oversee asset lifecycle management
  • Ensure cost-effective purchasing while maintaining quality standards
  • Support budgeting and financial planning with procurement data
  • Stay current with market trends and emerging technologies relevant to MSP operations
Minimum Requirements
  • Bachelor's degree in Supply Chain Management, Business Administration, or related field
  • 5+ years of experience in procurement or supply chain roles, including 2+ years in an MSP or IT services organization
  • Proven ability to manage vendor relationships, negotiate contracts, and oversee purchasing lifecycles
  • Familiarity with MSP business models, including hardware/software sourcing, licensing, and recurring service agreements
  • Experience with procurement platforms and ERP systems
  • Strong analytical, organizational, and communication skills
  • Ability to manage multiple priorities and work cross-functionally with technical and operational teams
  • Knowledge of compliance standards related to procurement and vendor risk management
Preferred Requirements
  • Professional certification (e.g., CPSM, CPM, CSCP)
  • Experience with IT asset management and lifecycle planning
  • Background in negotiating cloud service agreements, cybersecurity tools, and infrastructure components
  • Familiarity with PSA and RMM platforms used in MSP environments
  • Experience supporting M&A activities, vendor consolidation, or strategic sourcing initiatives
  • Strong understanding of cost optimization, budgeting, and forecasting in a technology-driven organization
  • Ability to develop procurement policies and drive continuous improvement in sourcing practices
Preferred Qualifications
  • Experience marketing IT services, managed services, cybersecurity, SaaS, professional services, or other complex B2B technology offerings.
  • Experience supporting a sales organization with pitch decks, case studies, one-pagers, partner materials, and request intake.
  • Working knowledge of website CMS platforms, email tools, webinar systems, analytics, and basic image or layout production.
  • Experience using approved AI tools for transcription, first-pass organization, formatting, repurposing, and production QA under human review.

Benefits Overview:
VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match.
EEO Statement:
VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact [email protected].

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