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Msp Operations Manager Jobs in Chicago, IL (NOW HIRING)

Access One Inc.

Sales Manager

Chicago, IL · On-site

$180K - $200K/yr

The ideal candidate understands the MSP sales cycle, excels at building recurring‑revenue ... Collaborate with Technical, Operations, and Marketing teams to align on solution packaging, pricing ...

TheCoTeam

AV Lead Installation Technician

Lombard, IL · On-site

$34 - $37/hr

Bill, Field Operations Manager * Pull/Terminate/Test Low-Voltage Cabling (Category, Fiber, Speaker ... Managed Services (MSP) - If you can install! * Electrician (HV or LV) * $34 to $37/hr - Yup!

New

DYOPATH

Supervisor, NOC

Oakbrook Terrace, IL · On-site

$115K - $120K/yr

Oversee day-to-day NOC operations * Ensure service level agreements (SLAs) are met * Manage ... Experience in an MSP or multi-client environment * ITIL knowledge or certification * Industry ...

Orthodontic Experts LTD

Junior IT Manager

Des Plaines, IL · On-site

$65K - $75K/yr

Responsibilities: IT Operations * Oversee day-to-day operations and project tasks. * Provide backup ... Responsible for creating and maintaining full project documentation, including those of an IT MSP ...

ATIA Ltd

Sales Manager - Part time

Chicago, IL · Remote

... operation for ATIA Consulting company are: 1. Design and implementation of information systems ... ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and ...

CNA

Azure & Digital Workplace Service Owner

Chicago, IL · On-site

$97 - $189/hr

... CNA's Managed Service Providers (MSPs) across Azure cloud operations.* Provide expert technical guidance on Azure platform capabilities, service configurations, and best practices to MSP teams.

Empist

IT Project Manager

Chicago, IL · On-site

$90K/yr

Manage the onboarding of new MSP clients from Sales handoff through operational go-live, including kickoff meetings, status updates, readiness tracking, and final handoff to Operations. * Coordinate ...

Cna

M365 Administrator

Chicago, IL

... operational execution is primarily delivered through a Managed Service Provider (MSP). Your scope spans both modern Microsoft platforms - Microsoft 365 (Teams, SharePoint Online, OneDrive), Power ...

Softchoice

Manager, Governance Risk Reporting

Chicago, IL · On-site

$110K - $138K/yr

Manage OEM and vendor MSP audit programs for Microsoft, Cisco, Google, VMware, AWS, Lenovo, and ... Extract insight from audit, compliance, and operational data and translate it into strategic ...

CNA

M365 Administrator

Chicago, IL · On-site

... operational execution is primarily delivered through a Managed Service Provider (MSP). Your scope spans both modern Microsoft platforms - Microsoft 365 (Teams, SharePoint Online, OneDrive), Power ...

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Showing results 21-40

All JobsMsp Operations JobsMsp Operations Manager JobsMsp Operations Manager Jobs in Chicago, IL

Msp Operations Manager information

See Chicago, IL salary details

$31.9K

$65.4K

$122.1K

How much do msp operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for msp operations manager in Chicago, IL is $65,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,800.00 per year, depending on experience, location, and employer.

What cities near Chicago, IL are hiring for Msp Operations Manager jobs?

Cities near Chicago, IL with the most Msp Operations Manager job openings:

Msp Operations Manager jobs near you
Infographic showing various Msp Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,369 per year, or $31.4 per hour.

Sales Manager

Access One Inc.

Chicago, IL • On-site

$180K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Lead, mentor, and develop a team of outside sales representatives focused on selling Managed IT, Cybersecurity, UCaaS and Internet services.

  • Participate directly in prospect meetings, discovery calls, demos, and field appointments with sales reps to provide coaching and support.

  • Ensure Salesforce data integrity across the team, actively managing pipeline, forecasting, and reporting.

Job description

Sales Manager
Overview
We are seeking an experienced, hands‑on Sales Manager to lead our direct/outside sales organization within a fast‑paced Managed Service Provider (MSP) and Telecom environment. This is not a desk‑only leadership role — the Sales Manager will actively join sales calls, client meetings, and field appointments to coach sales representatives in real time and model high‑impact sales execution. The ideal candidate understands the MSP sales cycle, excels at building recurring‑revenue pipelines, and is a Salesforce power user who enforces CRM discipline and data accuracy. A technical background or prior experience in solution-based IT or telecom sales is a significant plus, especially for candidates familiar with connectivity, voice, and unified communications solutions.
Key Responsibilities
  • Lead, mentor, and develop a team of outside sales representatives focused on selling Managed IT, Cybersecurity, UCaaS and Internet services.
  • Participate directly in prospect meetings, discovery calls, demos, and field appointments with sales reps to provide coaching and support.
  • Coach the team on prospecting, solution positioning, and long‑term account development.
  • Conduct regular field coaching, ride‑alongs, and performance reviews to strengthen sales execution.
  • Ensure Salesforce data integrity across the team, actively managing pipeline, forecasting, and reporting.
  • Analyze Salesforce dashboards and KPIs to identify trends, gaps, and opportunities for improved performance.
  • Collaborate with Technical, Operations, and Marketing teams to align on solution packaging, pricing, and go‑to‑market strategies.
  • Onboard and train new sales team members with a focus on successful pipeline building.
  • Provide leadership and oversight to ensure a results-driven culture of accountability and transparency.
Required Qualifications
  • 5+ years of experience in direct/outside B2B sales, with a minimum of 2 years in sales management role.
  • Prior experience selling within an MSP or IT services environment is required.
  • Demonstrated success leading teams to exceed quota in a recurring revenue or services‑based model.
  • Hands‑on leadership style — must be comfortable joining calls, attending meetings, and working in the field with reps.
  • Working knowledge of Salesforce and the ability to run and interpret reports, dashboards and manage pipelines. Strong understanding of MSP offerings such as managed IT, cybersecurity, cloud services, and IT consulting.
  • Excellent communication, coaching, and motivational leadership skills.
  • Data‑driven mindset with the ability to translate metrics into actionable strategies.
  • High level of accountability, organization, and follow‑through.
  • This position will report directly to the EVP of the organization.
Preferred Qualifications
  • Telecom industry experience is a major plus, especially with connectivity, UCaaS/VoIP, SD‑WAN, or carrier services.
  • Experience scaling sales teams in a high‑growth MSP or technology services company.
  • Salesforce admin or advanced user certifications.
  • Familiarity with MSP tools and ecosystems (PSA, RMM, cybersecurity stacks).
  • Experience implementing or optimizing sales processes and CRM workflows.
Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide businesses with seamless technology services that scale and evolve along with their business. Our custom-tailored solutions can be delivered modularly, or as a complete, end-to-end service; providing an unrivaled level of accountability for our clients’ communications, managed IT and cloud-based services. Access One’s services give businesses back their time and increase their productivity. Our clients’ success is our success.
Why a Career at Access One
  • An opportunity to grow your career and expand your knowledge
  • Professional development and growth through continual learning
  • Recognition of all your accomplishments, large and small
  • A chance to relax and enjoy your co-workers at Company events
  • Access to health programs such as gym membership incentives
  • Comprehensive benefits including insurance, PTO (Paid Time Off) and financial planning
  • Volunteer and donation opportunities to help improve our community
Salary amp; Benefits
  • Base Salary Range: $120,000 - $130,000 DOE
  • OTE: $180,000-$200,000
  • Bonus eligibility
  • Comprehensive benefits: Health, Dental, Vision, matching 401k
  • Excellent written and verbal communication skills
  • PTO
  • Flexible work environment
Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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