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Msp Operations Manager Jobs in Austin, TX (NOW HIRING)

TTEC Digital

AWS Sr. Developer Node.js/TypeScript

Austin, TX · On-site +1

$115K - $135K/yr

As a core member of our Managed Services Practice (MSP), you will shift focus from project-based ... Owning the operational stability of client AWS environments - monitoring, incident response, root ...

NES Fircroft

Managing Consultant

Austin, TX · On-site

This is a hands-on leadership role ideal for someone experienced in contract delivery, team management, and client operations within recruitment, MSP, RPO, or technology-driven environments. Key ...

New

ROBO

Marketing Manager

Austin, TX · On-site

$80K - $100K/yr

Marketing Operations: Stand up and maintain the foundational marketing tech stack (CRM/marketing ... Familiarity with the MSP/IT buyer and sales cycle is a strong plus * Excellent communication and ...

ATIA Ltd

Sales Manager - Part time

Austin, TX · Remote

... operation for ATIA Consulting company are: 1. Design and implementation of information systems ... ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and ...

NinjaOne, LLC

Global Go-To-Market Sourcer

Austin, TX · On-site

$90 - $120/hr

... MSP, and Revenue Operations. Align sourcing strategies to key customer segments, including Public Sector, Enterprise, Mid Market, Managed Service Providers, Internal IT organizations, and partner ...

Neurophos Inc

Lead IT Engineer

Austin, TX · On-site

$180K - $235K/yr

... managed service provider (MSP) delivers help desk support, endpoint protection, and around-the-clock security monitoring. Our intent is to bring IT and security operations in-house as we scale, and ...

Socket.dev

Lead IT Engineer

Austin, TX · On-site

$180 - $240/hr

... managed service provider (MSP) delivers help desk support, endpoint protection, and around‑the‑clock security monitoring. Our intent is to bring IT and security operations in‑house as we scale ...

Neurophos

Lead IT Engineer

Austin, TX · On-site

$150 - $230/hr

... managed service provider (MSP) delivers help desk support, endpoint protection, and around‑the‑clock security monitoring. Our intent is to bring IT and security operations in-house as we scale ...

Indeed Flex

National Sales Manager

Austin, TX · On-site

The Role The National Sales Manager leads and develops Indeed Flex's National Accounts team across ... MSP), Growth on retention and post-launch growth, Inside Sales on activation, and Operations and ...

Flourish

Senior Account Executive (HF1360401)

Austin, TX · On-site

$120 - $240/hr

... incumbent MSP/MSSP vendors * Building and managing a healthy pipeline against quota * Acting as a trusted advisor to prospects navigating complex security and IT operations decisions What We're ...

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Showing results 21-40

All JobsMsp Operations JobsMsp Operations Manager JobsMsp Operations Manager Jobs in Austin, TX

Msp Operations Manager information

See Austin, TX salary details

$30.7K

$62.9K

$117.5K

How much do msp operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for msp operations manager in Austin, TX is $62,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What cities near Austin, TX are hiring for Msp Operations Manager jobs?

Cities near Austin, TX with the most Msp Operations Manager job openings:

Msp Operations Manager jobs near you
Infographic showing various Msp Operations Manager job openings in Austin, TX as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $62,898 per year, or $30.2 per hour.

AWS Sr. Developer Node.js/TypeScript

TTEC Digital

Austin, TX • On-site, Remote

$115K - $135K/yr

Full-time

Re-posted 22 days ago

Job description

TTEC Digital is seeking an MSP Sr. Developer to join our AWS Partner Practice. This is a remote role based in the United States. As a core member of our Managed Services Practice (MSP), you will shift focus from project-based delivery to ongoing managed services - owning, operating, and continuously improving AWS-based solutions for our clients over the long term.
Our MSP teams function as autonomous units supporting multiple client environments simultaneously. Unlike project delivery teams, MSP teams are responsible for the health, reliability, and evolution of live production systems. You will lead a team of 3-4 developers, working closely with a dedicated MSP project/service manager and Technical Account Managers to handle incident response, change management, continuous improvement initiatives, and proactive infrastructure enhancements.
The MSP Sr. Developer reports to the Executive Director and is expected to contribute to Best Practice Documentation and internal tooling standards across the organization.
What You Will Be Doing:
  • Leading daily standups and service review meetings with your internal team and clients as needed, covering ongoing incidents, change requests, and operational health.

  • Owning the operational stability of client AWS environments - monitoring, incident response, root cause analysis, and remediation.

  • Managing and executing change requests and enhancement work through Jira, including infrastructure-as-code updates using CloudFormation and Serverless Framework templates.

  • Collaborating with clients on roadmap planning, translating evolving business needs into actionable backlog items for your MSP team.

  • Mentoring junior developers on both technical skills and the discipline required for managed services: documentation, runbooks, and SLA awareness.

  • Staying current on the latest AWS services and broader cloud industry trends, proactively identifying opportunities to improve client environments.

  • Contributing to internal MSP best practices, tooling, and playbooks to improve team efficiency and service quality.

  • Handling professional conflict constructively - the lead has final say on technical decisions and is responsible for maintaining team morale and cohesion.

What You Will Bring:
  • 7+ years of development experience with a strong, recent focus on Node.js/TypeScript and AWS services.

  • Demonstrated expert knowledge of AWS services and cloud architecture, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, and VPC/network configurations.

  • Experience operating in a managed services or operational support environment - not just project delivery - with an understanding of SLAs, incident management, and change control.

  • Thorough knowledge of agile and ITSM methodologies; comfortable blending Scrum practices with service management disciplines.

  • Ability to mentor junior team members constructively, fostering growth while maintaining strong team relationships.

  • A mindset of seeking to understand before prescribing a solution - essential in long-term client relationships.

  • Willingness to stand behind your convictions while committing to team decisions.

  • A genuine love of technology and continuous learning, particularly the latest services and best practices from AWS.

Desired Skills
  • Experience with the Serverless Framework (serverless.com).

  • Python development experience.

  • Familiarity with observability and monitoring tools (e.g., CloudWatch)

  • Background in Amazon Connect or contact center technology.

  • Experience designing and integrating AI/ML solutions using AWS AI services such as Amazon Lex, Bedrock, SageMaker, Comprehend, or Transcribe.

  • Familiarity with large language model (LLM) integration patterns, prompt engineering, and AI-powered automation within cloud-native architectures.

  • Experience with natural language processing (NLP) and conversational AI, including chatbot development and voice/chat automation.

$115,000 - $135,000 a year
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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