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Msp Operations Manager Jobs in Massachusetts (NOW HIRING)

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

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Service Platform Technician

Worcester, MA · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... management, and operational engineering. While this position is more proactive than reactive ... Familiarity with MSP environments is helpful but not required * Industry certifications are ...

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Service Platform Technician

Worcester, MA · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... management, and operational engineering. While this position is more proactive than reactive ... Familiarity with MSP environments is helpful but not required * Industry certifications are ...

MSP Account Director

Boston, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Nexthink is the leader in digital employee experience management software. The ... customer operations. In the role, you will establish and maintain C-level, sales, and product ...

MSP Account Director

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Nexthink is the leader in digital employee experience management software. The ... customer operations. In the role, you will establish and maintain C-level, sales, and product ...

MSP Account Director

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Nexthink is the leader in digital employee experience management software. The ... customer operations. In the role, you will establish and maintain C-level, sales, and product ...

MSP Account Director

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Nexthink is the leader in digital employee experience management software. The ... customer operations. In the role, you will establish and maintain C-level, sales, and product ...

MSP Account Director

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Nexthink is the leader in digital employee experience management software. The ... customer operations. In the role, you will establish and maintain C-level, sales, and product ...

MSP Account Director

Boston, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Nexthink is the leader in digital employee experience management software. The ... customer operations. In the role, you will establish and maintain C-level, sales, and product ...

MSP Account Director

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Nexthink is the leader in digital employee experience management software. The ... customer operations. In the role, you will establish and maintain C-level, sales, and product ...

MSP Account Director

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Nexthink is the leader in digital employee experience management software. The ... customer operations. In the role, you will establish and maintain C-level, sales, and product ...

MSP Senior Program/Delivery Manager

Boston, MA

$126K - $126K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and ... Resolve client, supplier, worker, operational, technology, and billing issues within their ...

MSP Senior Program/Delivery Manager

Boston, MA

$126K - $126K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and ... Resolve client, supplier, worker, operational, technology, and billing issues within their ...

MSP Senior Program/Delivery Manager

Boston, MA

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and trusted partner ... Resolve client, supplier, worker, operational, technology, and billing issues within their ...

Overview The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and ... Resolve client, supplier, worker, operational, technology, and billing issues within their ...

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IT Team Lead for a local MSP

Newburyport, MA · On-site

$100K - $140K/yr

  • Medical

  • Dental

... manage a small 10 employee IT/MSP company without having to fund their own operation. These ... opportunities do not come across very often so send me your best resume and tell me why you would ...

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Showing results 1-20

Msp Operations Manager information

See Massachusetts salary details

$32K

$69.4K

$128K

How much do msp operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for msp operations manager in Massachusetts is $69,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $85,500.00 per year, depending on experience, location, and employer.

What cities in Massachusetts are hiring for Msp Operations Manager jobs?

Cities in Massachusetts with the most Msp Operations Manager job openings:

Infographic showing various Msp Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,441 per year, or $33.4 per hour.

Manager, Data Operations

KPMG US

Boston, MA • On-site

Full-time

Re-posted 22 days ago


Job description

Job Summary:
KPMG is a leading provider of audit, tax, and advisory services, known for fostering a supportive and inclusive work culture. They are seeking a Manager for Data Operations to oversee Azure Data Lake operations, ensuring platform stability and managing service level agreements while collaborating with cross-functional teams.
Responsibilities:
• Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities
• Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
• Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
• Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
• Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
• Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
Required:
• Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts
• High school diploma or GED required
• Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones
• Strong ability to develop and maintain clear, comprehensive technical and operational documentation
• Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements
• Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Preferred:
• Bachelor's degree from an accredited college or university is preferred
Company:
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. Founded in 2010, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.