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Msp Level 2 Engineer Jobs (NOW HIRING)

TeamLogic IT

MSP Level 3 Technician

Danbury, CT · On-site

$75K - $95K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Stuart, FL · On-site

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

San Carlos, CA · On-site

$75K - $90K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Howe, TX · On-site

$75K - $95K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

AR · On-site

$65K - $90K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

North Charleston, SC · On-site

$65K - $100K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Westport, CT · On-site

$65K - $85K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic, Inc.

MSP Level 3 Technician

Kingston, PA · On-site

$32 - $42/hr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Albany, NY · On-site

$26.50 - $32.70/hr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Brookfield, IL · On-site

$55K - $75K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Billings, MT · On-site

$65K - $95K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Richardson, TX · On-site

$70K - $90K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Edina, MN · On-site

$70K - $85K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic, Inc.

MSP Level 3 Technician

Northridge, CA · On-site

$75K - $90K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Alexandria, VA · On-site

$75K - $100K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

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Msp Level 2 Engineer information

See salary details

$53.5K

$127.2K

$167K

How much do msp level 2 engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for msp level 2 engineer in the United States is $127,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Msp Level 2 Engineer jobs?

Cities with the most Msp Level 2 Engineer job openings:

What states have the most Msp Level 2 Engineer jobs?

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Infographic showing various Msp Level 2 Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $127,215 per year, or $61.2 per hour.

IT Help Desk Technician (MSP) - Level 2

Carlsbad, CA • On-site

K2 Staffing, LLC
Recruiting and Staffing Services • 11 - 50 employees
Learn more about K2 Staffing, LLCexternal

$30 - $35/hr

Full-time

Re-posted 10 days ago

Key responsibilities

  • Handle Level 2 incidents that frontline techs can't resolve.

  • Provide remote troubleshooting and occasional in-person support.

  • Assist in deploying, diagnosing, and supporting servers, network infrastructure, and security measures.

Job description

Summary
 
Our client is a family-owned, community-focused MSP (Managed Services Provider) that has serviced the coastal San Diego area since 2007. They provide 24/7 remote and on-site IT support, cybersecurity, network services, cloud consulting, and hardware/software management for local small and medium-sized businesses. Their engineers offer peace of mind, expert guidance, and scalable solutions tailored to client needs.  They are currently in need of an IT Help Desk Support Technician (Level 2), with previous MSP experience, to join their team.
 
Duties & Responsibilities
  • Escalated ticket resolution: Handle Level 2 incidents that frontline techs can’t resolve.
  • Remote & onsite support: Provide both remote troubleshooting and occasional in-person service.
  • User onboarding/offboarding: Configure laptops/desktops, create user accounts in Active Directory, Microsoft 365, and Google Workspace.
  • Server and network support: Assist in deploying and diagnosing Windows Servers (2016–2022), AD, Exchange, file servers, VPN, basic LAN/WAN infrastructure, firewalls, routers, and switches .
  • Security & patching: Install antivirus, apply patches, monitor alerts/remediation, and assist with security measures .
  • RMM/PSA tools: Use remote monitoring (e.g., Kaseya, ConnectWise, Ninja) and ticketing systems (e.g., Autotask, ConnectWise Manage) to manage systems and document work.
  • Documentation & knowledge-sharing: Log detailed tickets, maintain IT documentation, contribute to knowledge base articles
  • Collaboration & escalation: Work alongside senior engineers, escalate complex issues efficiently, support projects under guidance.
Qualifications & Requirements
  • Experience
    • 2–3 years in MSP or equivalent IT service desk roles.
    • Hands-on experience with Windows (10/11) and server OS (Windows Server 2016–2022), Active Directory, Microsoft365, Exchange, basic networking, and hardware troubleshooting.
    • Familiarity with RMM/PSA tools for monitoring and ticket management.
    • Experience in client communication and user-facing support.
  • Technical Skills
    • Proficiency in OS deployment, patch management, malware removal, and event log analysis.
    • Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VLANs, WAN/LAN setup.
    • Familiar with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, M365, G Suite).
  • Certifications
    • CompTIA A+, Network+, Security+.
    • Microsoft credentials like Modern Desktop Administrator Associate, MCSA, MCSE, MCITP.
    • Cisco certifications (CCNA), VMware certification (VCP), or Microsoft Azure role-based certs.
  • Professional Skills
    • Strong troubleshooting, documentation, and multi-tasking abilities.
    • Excellent verbal/written communication with both technical and non-technical audiences .
    • Customer service orientation—empathy, follow-through, and client satisfaction .
    • Ability to work independently and collaboratively within a team setting .
Ideal Candidate Snapshot
  • 2–4 years MSP help desk experience
  • CompTIA A+ / Network+ (required), Security+, M365/O365 admin, DC/AD, Cisco/VMware certs (a big plus)
  • Skilled with RMM/PSA tools and supporting server, desktop, and networking environments
  • Excellent communicator, well-documented, proactive, and service-minded
If you’re seeking a crucial role in a growing local MSP with diverse technologies and client exposure, our client would love to meet you!