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Msp Level 1 Jobs (NOW HIRING)

TeamLogic IT

MSP Level 3 Technician

Albany, NY · On-site

$26.50 - $32.70/hr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Brookfield, IL · On-site

$55K - $75K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Flowery Branch, GA · On-site

$65K - $80K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Billings, MT · On-site

$65K - $95K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Richardson, TX · On-site

$70K - $90K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Edina, MN · On-site

$70K - $85K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic, Inc.

MSP Level 3 Technician

Northridge, CA · On-site

$75K - $90K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Alexandria, VA · On-site

$75K - $100K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Overland Park, KS · On-site

$62K - $82K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Bountiful, UT · On-site

$45K - $60K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Marietta, GA · On-site

$70K - $90K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 3 Technician

Portsmouth, NH · On-site

$80K - $90K/yr

Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ... MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is ...

TeamLogic IT

MSP Level 2 Technician

Charleston, SC · On-site

$18.82 - $28/hr

Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment ... Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or ...

TeamLogic IT

MSP Level 2 Technician

Lake Forest, CA · On-site

$27 - $29/hr

Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment ... Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or ...

TeamLogic IT

MSP Level 2 Technician

Winter Park, FL · On-site

$23 - $33/hr

Minimum of 1-2 years (3-5 years preferred) in an MSP or similar IT support role; a degree in ... As a result, we are constantly providing our teams with the highest level of support, training and ...

TeamLogic, Inc.

MSP Level 2 Technician

Greensboro, NC · On-site

$45K - $54K/yr

Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment ... Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or ...

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Msp Level 1 information

See salary details

$59.5K

$190K

$338K

How much do msp level 1 jobs pay per year?

As of Sep 13, 2026, the average yearly pay for msp level 1 in the United States is $189,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,000.00 and $236,000.00 per year, depending on experience, location, and employer.

What is the difference between Msp Level 1 vs Network Technician?

AspectMsp Level 1Network Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentManaged Service Providers, IT supportIT departments, service providers
Job FocusBasic troubleshooting, remote supportNetwork setup, maintenance, troubleshooting

Both Msp Level 1 and Network Technicians require similar certifications and often work in IT support environments. Msp Level 1 roles typically focus on remote support and basic troubleshooting within managed service providers, while Network Technicians may handle more hands-on network infrastructure tasks. The roles overlap in skills but differ slightly in scope and responsibilities.

Is MSP Level 1 entry level?

MSP Level 1 is typically an entry-level position in managed service provider environments, often suitable for individuals with basic technical skills and certifications such as CompTIA A+ or Network+. It involves foundational tasks like monitoring, troubleshooting, and supporting IT infrastructure, making it accessible to those starting their IT careers.

What cities are hiring for Msp Level 1 jobs?

Cities with the most Msp Level 1 job openings:

What are popular job titles related to Msp Level 1 jobs?

For Msp Level 1 jobs, the most frequently searched job titles are:

Infographic showing various Msp Level 1 job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $189,979 per year, or $91.3 per hour.

MSP Level 3 Technician

Albany, NY • On-site

TeamLogic IT
IT Services • 1 - 10 employees
Learn more about TeamLogic ITexternal

$26.50 - $32.70/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

TeamLogic IT rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Summary:
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment.
Responsibilities:
  • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians.
  • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures.
  • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards.
  • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations.
  • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery.
  • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date.
  • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality.
  • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities.
  • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.

Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus.
  • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS).
  • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar.
  • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.
  • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization.
  • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion.
  • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service.
  • Adaptability & Team Collaboration: Ability to work in a fast-paced, evolving technology environment, continuously learning and contributing to a collaborative team culture.

Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.

Benefits:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Generous paid time off and holiday schedule
  • Professional development opportunities and reimbursement for certifications
  • Flexible working hours and remote work options
  • Supportive and collaborative work environment

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Compensation: $26.50 - $32.70 per hour
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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