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Msp Account Manager Jobs in Highlands Ranch, CO (NOW HIRING)

Today, over 2,500 of the world's largest enterprises and managed services providers leverage ... GSI/MSP and Fortune 500 companies to transform their network operations using automation and ...

Holistically embrace, access, and utilize our ecosystem, and manage relationships with software ... MSP services. * Knowledge of and experience utilizing MEDDPIC, Miller Heiman or similar sales ...

Holistically embrace, access, and utilize our ecosystem, and manage relationships with software ... MSP services. * Knowledge of and experience utilizing MEDDPIC, Miller Heiman or similar sales ...

Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. * Identify copay and ... Manage escalated account issues from team. Review input and audits quality to assure accuracy in ...

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Msp Account Manager information

See Highlands Ranch, CO salary details

$31K

$69.1K

$111.3K

How much do msp account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for msp account manager in Highlands Ranch, CO is $69,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $82,400.00 per year, depending on experience, location, and employer.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

What job categories do people searching Msp Account Manager jobs in Highlands Ranch, CO look for?

The top searched job categories for Msp Account Manager jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Msp Account Manager jobs?

Cities near Highlands Ranch, CO with the most Msp Account Manager job openings:

Infographic showing various Msp Account Manager job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,081 per year, or $33.2 per hour.

IT Staffing Account Manager (Financial Services, FinTech, Payments, Telecom, Technology, Electronics

Pyramid Consulting, Inc

Denver, CO • On-site

$80K - $90K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Key responsibilities

  • Develop and grow client relationships for technology staffing and workforce solutions services.

  • Manage ongoing client communication, understand hiring needs, and present staffing solutions.

  • Partner with recruiting teams to support candidate interview coordination, offer management, and placements.


Job description

Immediate Interview & Hire opportunity


Job Role: IT Staffing Account Manager (Financial Services, FinTech, Payments, Telecom, Technology, Electronics)

Employer: Pyramid Consulting, Inc.

Work Location: Denver, CO (Remote Work)


Willing to Travel for client meetings and industry networking events


Education: Bachelor's Degree


Skills: Sales, Business Development, Account Management, Farming, Hunting, IT Staffing, Managed Services, SOW, Team as a Service, HTD/Upskilling, Bestshoring (Onshore/Nearshore/Offshore), Direct Sourcing Platform, MSP, Procurement.


Customer Industry: Financial Services, FinTech, Payments, Telecom, Technology, Electronics


Position Summary

We are seeking a results-driven IT Staffing Account Manager to develop and grow client relationships for technology staffing and workforce solutions services. This role is responsible for driving new business, managing existing accounts, identifying staffing opportunities, and partnering with recruiting teams to deliver top technology talent across contract, contract-to-hire, and direct-hire engagements.

The ideal candidate has experience selling IT staffing services, building long-term client partnerships, and managing full-cycle account growth within enterprise and mid-market organizations.

Key Responsibilities

Business Development & Sales

  • Identify, prospect, and develop new client relationships for IT staffing and workforce solutions services.
  • Generate new business opportunities through networking, referrals, cold outreach, and strategic account targeting.
  • Conduct client meetings to understand hiring needs, project requirements, and workforce challenges.
  • Present staffing solutions including contract staffing, permanent placement, managed services, and project-based hiring.
  • Negotiate service agreements, rates, terms, and contract renewals.

Account Management

  • Serve as the primary point of contact for assigned client accounts.
  • Build and maintain strong relationships with hiring managers, procurement teams, HR, and technology leaders.
  • Manage ongoing client communication regarding open positions, candidate feedback, and delivery performance.
  • Identify opportunities for account expansion and increased staffing penetration.
  • Ensure high levels of client satisfaction and retention.

Recruiting Collaboration

  • Partner closely with recruiters and delivery teams to align on client requirements and candidate pipelines.
  • Prioritize requisitions and communicate client expectations, timelines, and feedback.
  • Support candidate interview coordination, offer management, and onboarding processes.
  • Help resolve delivery issues and ensure successful placements.

Market & Industry Expertise

  • Maintain knowledge of IT hiring trends, labor market conditions, and competitive staffing landscape.
  • Understand technology skill sets including software development, cloud, cybersecurity, infrastructure, data analytics, ERP, and AI/ML.
  • Provide workforce insights and talent market guidance to clients.

Reporting & CRM Management

  • Maintain accurate pipeline, activity tracking, and forecasting in CRM systems.
  • Track KPIs including revenue growth, gross margin, placements, and client activity.
  • Prepare regular account reviews and business updates for leadership.

Required Qualifications

  • 5+ years of experience in IT staffing sales, account management, and business development.
  • Proven track record of generating staffing revenue and managing client accounts.
  • Strong understanding of technology roles and IT staffing delivery models.
  • Experience selling contract staffing, staff augmentation, or managed staffing services.
  • Experience working with MSP/VMS environments and enterprise procurement processes.
  • Knowledge of staffing metrics including spread, margin, utilization, and fill ratio.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to manage multiple priorities in a fast-paced sales environment.

Preferred Qualifications:

  • Existing relationships with technology hiring managers or procurement leaders.


COMPENSATION: The base pay for this position ranges from $80,000 to $90,000 with a potential earning opportunity of 200K+. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Dependent on the position offered, commission, bonus, and other forms of compensation may be provided as part of a total compensation package.

Employee benefits include, but are not limited to, health insurance (medical, dental, vision), unlimited vacation and 401(k) plan.

ABOUT PYRAMID CONSULTING, Inc. – as one of the largest minority and privately owned staffing firms in the U.S., Pyramid Consulting focuses on providing our clients with high-quality technical professionals and services to support their business and IT initiatives. The success of our clients is facilitated through our ability to provide full-spectrum support via our development centers – from a single consultant under their management, at their site, to full turnkey solutions onsite and offshore.

Pyramid Consulting, Inc. is an Equal Employment Opportunity Employer. All applicants hired will be subject to a background check and drug screening.