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MSD

Account Manager, Inside Sales, US

Rockville, MD · On-site

$67K - $101K/yr

POSITION SUMMARY The Inside Sales Account Manager is responsible for selling MSD's products and services. The incumbent will utilize business by phone principals to interact with customers, to ...

MSD

Data Management Specialist

Gaithersburg, MD · On-site

$59K - $87K/yr

The Data Management Specialist is responsible for management of the data transfer specification (DTS) process, enabling MSD to meet customer-specific data reporting requirements. Additionally, by ...

MSD

Senior Bioanalytical Associate

Gaithersburg, MD · On-site

$67K - $101K/yr

Complete test records in compliance with MSD's Good Documentation Practices (GDP), Good Laboratory Practice (GLP) and Good Clinical Laboratory Practice (GCLP) requirements, applicable Standard ...

MSD

Engineer IV, Mechanical

Gaithersburg, MD · On-site

$116K - $177K/yr

Interact with outside vendors and MSD's supplier quality department to source and qualify parts * Perform design and development work in conformance with ISO and FDA cGMP processes * Lead the ...

MSD

Bioanalytical Associate

Gaithersburg, MD · On-site

$59K - $87K/yr

Complete test records in compliance with MSD's Good Documentation Practices (GDP), Good Laboratory Practice (GLP) and Good Clinical Laboratory (GCLP) requirements, applicable Standard Operating ...

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How much do msd jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for msd in the United States is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Science Liaison (MSL), and why are they important?

To thrive as a Medical Science Liaison, you need an advanced scientific degree (PharmD, PhD, MD) and deep expertise in a therapeutic area. Familiarity with CRM systems, medical literature databases, and compliance regulations is typically required. Exceptional communication, relationship-building, and presentation skills help MSLs effectively convey complex scientific information and build trusted partnerships. These competencies are crucial for ensuring accurate scientific exchange and fostering collaboration between pharmaceutical companies and healthcare professionals.

What are MSDs (Musculoskeletal Disorders) and how do they relate to workplace safety?

MSDs, or Musculoskeletal Disorders, refer to injuries or disorders that affect the human body's movement or musculoskeletal system, including muscles, tendons, ligaments, nerves, discs, and blood vessels. In the context of the workplace, MSDs are often caused by repetitive motion, overexertion, or prolonged awkward positions, and can impact productivity and employee well-being. Employers play a key role in preventing MSDs by implementing ergonomic solutions, providing proper training, and encouraging safe work practices.

What is the difference between Msd vs Pharmacist?

AspectMsdPharmacist
Required CredentialsDoctor of Pharmacy (PharmD) or equivalent, licensureDoctor of Pharmacy (PharmD), licensure, and state licensing exams
Work EnvironmentPharmaceutical companies, research labs, clinical trialsCommunity pharmacies, hospitals, clinics
Employer & Industry UsagePharmaceutical industry, healthcare, researchHealthcare, retail, hospital settings

While both Msd and Pharmacist roles require a PharmD and licensure, Msd professionals often work in pharmaceutical companies focusing on drug development and research, whereas Pharmacists typically work directly with patients in pharmacies or healthcare settings. The key difference lies in their work environment and primary responsibilities within the healthcare industry.

What are some common challenges faced by professionals working in Medical Science Liaison (MSL) roles, and how can they be addressed?

Medical Science Liaisons (MSLs) often face the challenge of balancing scientific communication with compliance regulations while building relationships with key opinion leaders (KOLs). Staying up-to-date with rapidly evolving scientific data and product information is essential. Additionally, managing a large geographic territory and coordinating with cross-functional teams can be demanding. To address these challenges, MSLs benefit from strong organizational skills, continuous professional development, and effective communication strategies with both internal colleagues and external stakeholders.
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Msd jobs near you
Infographic showing various Msd job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Contract, and 1% Nights. Highlights an 90% Physical, 6% Hybrid, and 4% Remote job distribution, with an average salary of $32,958 per year, or $15.8 per hour.
Account Manager, Inside Sales, US

Account Manager, Inside Sales, US

MSD

Rockville, MD • On-site

$67K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

POSITION SUMMARY
The Inside Sales Account Manager is responsible for selling MSD's products and services. The incumbent will utilize business by phone principals to interact with customers, to include, but not limited to, laboratory scientists and directors, principal investigators, medical directors, and executives. The incumbent will also develop revenue through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers.
DUTIES AND RESPONSIBILITIES
  • Meet or exceed sales targets for all products and meet metrics to reach those goals . Develop tactical plans to maximize revenues.
  • Implement corporate strategy in defined accounts. Negotiate contracts and execute pricing strategy to maintain existing business and expand development of new business.
  • Enhance customer satisfaction and increase MSD's competitive advantage while building trust and relationships with customers through consultative selling. Develop strong relationships with customers.
  • Develop and execute an effective business plan within assigned territory. Perform daily pre-call planning for increased sales effectiveness.
  • Recognize market trends and gain competitive intelligence within territory. Communicate market information and initiate development of new business opportunities in defined area.
  • Work effectively in a team selling environment. Actively plan with team members to achieve mutual company goals and objectives. Maintain current customer information in CRM database to increase sales effectiveness.
  • Make sound business decisions based on relevant information, take calculated risks as necessary to achieve business objectives.
  • Sales Engagement:
    • Cold-call prospects that are generated by external lead generation sources;
    • Penetrate all targeted accounts and radiate sales from within client base;
    • Handle inbound, unsolicited prospect calls and convert them into sales;
    • Overcome objections of prospective customers;
    • Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
  • Sales/Marketing Support:
    • Set up and deliver sales presentations, product/service demonstrations, and other sales actions;
    • Assist in creating RFP responses to potential clients;
    • Support marketing efforts such as trade shows, exhibits, and other events;
    • Coordinate customer training as necessary;
    • Investigate and troubleshoot customer service issues;
    • Attend periodic sales training;
    • Communicate brand identity and corporate position.
  • Specific duties may vary depending upon departmental requirements.

EXPERIENCE AND QUALIFICATIONS
  • Bachelor's degree in Biological Sciences or related field.
  • Additional years of experience may be substituted for 4 year degree
  • A minimum of one year of business to business (B2B) sales experience with proven sales record.
  • One year of laboratory experience, or proven aptitude for laboratory techniques, preferably with ELISA or immunoassays.
  • Experience using CRM database (salesforce.com desired)

KNOWLEDGE, SKILLS AND ABILITIES
  • Knowledge of wide range of molecular biology applications, products, and market. Knowledge of MSD products preferred.
  • Proven sales record with knowledge of the assigned geographic region.
  • Strong sales fundamentals and analytical background.
  • Strong knowledge of B2B sales principles, methods, practices, and techniques.
  • Able to build and maintain lasting relationships with customers.
  • Ability to develop and execute business plans.
  • A high level of confidence, integrity, interpersonal skills, and a professional presence for interacting in a courteous, timely, and diplomatic manner with customers.
  • Excellent oral, written communication and interpersonal skills.
  • Effectively communicate issues/problems and results that impact timelines, accuracy and reliability of sales data
  • Demonstrated propensity to be creative, collaborative, proactive, and self-motivated in the execution and completion of assigned accountabilities.
  • A wide degree of creativity and latitude is expected including the ability to multi-task and work productively in a demanding financial environment with changing priorities.
  • Ability to work individually and as part of a team.
  • Ability to travel on occasion.
  • Proficiency in MS Office Suite.

PHYSICAL DEMANDS
  • This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office
  • Up to 10% travel may be required

WORK ENVIRONMENT
This position is performed in a standard office environment, remote or hybrid model.
COMPENSATION SUMMARY
The annual base salary for this position ranges from $67,900. to $101,000. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate's knowledge, skills, abilities, education and experience. Employees may qualify for a discretionary or non-discretionary bonus in addition to their base salary. These annual bonuses are intended to recognize individual performance and enable employees to benefit from the Company's overall success.
BENEFITS SUMMARY
At MSD, we offer a comprehensive benefits package to support our employees' well-being and financial security. In addition to competitive salaries, our benefits include medical, dental, and vision coverage, along with prescription benefits. We provide a 401(k) plan with company matching, flexible spending accounts, and company-paid short- and long-term disability insurance as well as group life and accidental death and dismemberment insurance. Our offerings also encompass paid vacation, paid sick leave, paid holidays, and paid parental leave, along with an employee assistance program. Additional voluntary perks include a fitness club membership contribution, pet insurance, identity theft protection, home and auto insurance discounts, and optional supplemental life insurance.
EEO/AA STATEMENT
MSD is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We welcome applications from all qualified candidates, making employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, protected veteran status, pregnancy, disability status, or any other protected characteristic. For our full EEO/AA and Pay Transparency statement, please visit here. Meso Scale Diagnostics uses E-Verify to validate the work eligibility of candidates.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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