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Msa Jobs in Butler, PA (NOW HIRING)

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How much do msa jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for msa in Butler, PA is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.44 per hour, depending on experience, location, and employer.

What is an MSA?

MSA stands for Master of Science in Accounting or Master Service Agreement, depending on the context. In the context of jobs, MSA most commonly refers to Master Service Agreement, which is a contract between a service provider and a client that outlines the terms of ongoing services. This agreement streamlines future agreements and negotiations by setting general terms and conditions. MSAs are widely used in industries like IT, consulting, and engineering to manage long-term business relationships efficiently.

What are the key skills and qualifications needed to thrive as an MSA?

To thrive as a Medical Support Assistant (MSA), you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in medical office settings preferred. Familiarity with scheduling software, electronic health records (EHR) systems, and basic office equipment is typically required. Excellent communication, customer service, and multitasking skills help MSAs effectively interact with patients and healthcare staff. These skills ensure efficient clinic operations, accurate patient records, and a positive patient experience in healthcare environments.

What are some common challenges faced by MSAs when bridging communication between clinical teams and pharmaceutical companies?

MSAs often encounter challenges in translating complex scientific data into practical insights that are meaningful for both clinical teams and pharmaceutical stakeholders. Balancing scientific integrity with business objectives requires strong communication skills and adaptability. Additionally, MSAs must stay updated on the latest research while managing relationships with key opinion leaders (KOLs), which can be demanding but also rewarding. Successful MSAs thrive in dynamic environments and are proactive in facilitating collaboration across multidisciplinary teams.

What is the difference between Msa vs Medical Assistant?

AspectMsaMedical Assistant
CertificationsTypically requires certification (e.g., CMA, RMA)Often requires certification but may vary by state
Work EnvironmentClinics, hospitals, outpatient facilitiesDoctor's offices, clinics, hospitals
Job ResponsibilitiesAdministrative tasks, patient intake, basic clinical dutiesClinical tasks, patient care, administrative support
Industry UsageHealthcare, medical facilitiesHealthcare, outpatient care

While both Msa (Medical Service Assistant) and Medical Assistant work in healthcare settings, Msa roles often focus more on administrative and support tasks within medical facilities, requiring similar certifications. Medical Assistants typically perform both clinical and administrative duties, often in outpatient clinics. Understanding these differences helps in choosing the right career path or job search focus.

Is MSA a good place to work?

An MSA (Managed Services Agreement) role typically involves managing IT services and requires technical skills, certifications, and problem-solving abilities. The work environment can vary depending on the company, but it often offers opportunities for career growth in IT and technology fields. Job satisfaction depends on company culture, workload, and individual expectations.

What job categories do people searching Msa jobs in Butler, PA look for?

The top searched job categories for Msa jobs in Butler, PA are:

What cities near Butler, PA are hiring for Msa jobs?

Cities near Butler, PA with the most Msa job openings:

Msa jobs near you
Infographic showing various Msa job openings in Butler, PA as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, 2% Contract, and 1% Nights. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $42,996 per year, or $20.7 per hour.

Customer Service Associate

MSA, The Safety Company

Cranberry Township, PA • Hybrid

$47K - $48K/yr

Full-time

Re-posted 21 days ago

Job description

Overview

Are you someone who is passionate, motivated, and driven to make a difference?  If so, MSA Safety is the perfect fit for your career. 

At MSA, SAFETY is who we are AND it is what we do.  We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world.  We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. 

Are you in?  Read on for more details about this particular role.


Responsibilities

1st Shift - Monday through Friday 

Hybrid Opportunity - This role would require you to be on-site and able to work hybrid after a period of training time. 

$47,700-$48,700 yearly

MSA Safety in Cranberry Township, PA is seeking an energetic individual to join our team as a Customer Service Associate to input orders, support our customers and to create and ensure a positive customer experience.  If this sounds like an exciting opportunity, then we want to hear from you.  

Duties and Responsibilities:

  • Fulfill order entry transactions following departmental processes.
  • Answer inbound and initiate outbound customer calls.
  • Build knowledge of all major product groups to properly support customer contacts.
  • Resolve customer issues and inquiries efficiently and effectively.
  • Process credit requests, resolve mis-shipments and provide proof of deliveries.
  • Provide customer support while expertly navigating between multiple computer sessions.
  • Resolve or investigate adequately before appropriately escalating calls to the next level.

Qualifications

Special knowledge, skills and abilities required:

  • Strong verbal and written communication skills.
  • Proficient in active listening to fully understand our customers’ needs.
  • Excellent computer skills, including Microsoft Office.
  • Expertise in handling multiple tasks in high-volume, fast-paced work environment.
  • Proven ability to approach any change or new situation with a positive attitude.
  • Demonstrated ability to prioritize tasks to complete them in a timely and accurate manner, with supervision as needed.

Preferred:

  • Experience with Office 365, Salesforce, SAP, Esker.
  • Experience in order management systems.

Education and experience required:

  • High school diploma or equivalent. 

Preferred:

  • Associates degree.
  • 1 year of experience in Customer Service and its related tasks.
  • SAP Order Management experience.

#LI-ML1

#LI-HYBRID

Qualifications:

Special knowledge, skills and abilities required:

  • Strong verbal and written communication skills.
  • Proficient in active listening to fully understand our customers’ needs.
  • Excellent computer skills, including Microsoft Office.
  • Expertise in handling multiple tasks in high-volume, fast-paced work environment.
  • Proven ability to approach any change or new situation with a positive attitude.
  • Demonstrated ability to prioritize tasks to complete them in a timely and accurate manner, with supervision as needed.

Preferred:

  • Experience with Office 365, Salesforce, SAP, Esker.
  • Experience in order management systems.

Education and experience required:

  • High school diploma or equivalent. 

Preferred:

  • Associates degree.
  • 1 year of experience in Customer Service and its related tasks.
  • SAP Order Management experience.

#LI-ML1

#LI-HYBRID

Education:UNAVAILABLEEmployment Type: FULL_TIME

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