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Ms 900 Jobs in Colorado (NOW HIRING)

Help Desk Technician

Lafayette, CO

$20.75 - $28/hr

Microsoft MS-900 (Microsoft 365 Fundamentals), CompTIA Security+. * Education: High school diploma or equivalent required; Associate's or Bachelor's degree a plus. Success Criteria: * Demonstrated ...

CompTIA A+, Network+, or Microsoft certifications (e.g., MD-102, MS-900). Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based ...

Help Desk Technician

Lafayette, CO · On-site

$20.75 - $28/hr

Microsoft MS-900 (Microsoft 365 Fundamentals), CompTIA Security+. * Education: High school diploma or equivalent required; Associate's or Bachelor's degree a plus. Success Criteria: * Demonstrated ...

Help Desk Technician

Lafayette, CO · On-site

$20.75 - $28/hr

Microsoft MS-900 (Microsoft 365 Fundamentals), CompTIA Security+. * Education: High school diploma or equivalent required; Associate's or Bachelor's degree a plus. Success Criteria: * Demonstrated ...

Employing approximately 1,900 people, BlueLinx offers greater than 10,000 products from over 750 ... Years of experience: 8-10+ years experience preferred; 7+ years w/ MS/MA/MBA. Additional ...

Employing approximately 1,900 people, BlueLinx offers greater than 10,000 products from over 750 ... Years of experience: 8-10+ years experience preferred; 7+ years w/ MS/MA/MBA. Additional ...

... with MS Office, ERP, CRM systems * Ability to work well in an interactive environment. * Ability to manage many simultaneous requests. The estimated pay range for this role is $93,900 - $ 108,000 ...

... with MS Office, ERP, CRM systems Ability to work well in an interactive environment. Ability to manage many simultaneous requests. The estimated pay range for this role is $93,900 - $ 108,000 ...

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Ms 900 information

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How much do ms 900 jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ms 900 in Colorado is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What is the MS-900 certification?

The MS-900, or Microsoft 365 Fundamentals, is an entry-level certification exam offered by Microsoft. It is designed for individuals who want to demonstrate foundational knowledge of Microsoft 365 services and concepts, including cloud concepts, core Microsoft 365 services, security, compliance, privacy, and Microsoft 365 pricing and support. This certification is ideal for those considering roles in IT, administration, or sales related to Microsoft 365 solutions. Passing the MS-900 exam can help validate your understanding of Microsoft 365 and can be a stepping stone to more advanced Microsoft certifications.

What are the typical responsibilities of an IT professional preparing for the MS-900 certification?

IT professionals preparing for the MS-900 certification often spend their days reviewing Microsoft 365 service offerings, learning about cloud concepts, and understanding core security, compliance, and privacy features. They may collaborate with other IT team members to discuss deployment scenarios or help troubleshoot basic Microsoft 365 issues in a business setting. Additionally, they frequently engage with online learning platforms, participate in study groups, and utilize practice tests to reinforce their knowledge. This preparation helps build a foundational understanding, which is valuable for advancing into more specialized Microsoft 365 roles.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Certified: Fundamentals (MS-900) professional?

To thrive as an MS-900 professional, you need a foundational understanding of Microsoft 365 services, cloud concepts, and security basics, supported by passing the MS-900 certification exam. Familiarity with Microsoft 365 admin centers, collaboration tools like Teams, and cloud management portals is typically expected. Strong communication, problem-solving, and adaptability help you translate technical concepts to business needs and support end users effectively. These skills are crucial for enabling organizations to leverage Microsoft 365 solutions securely and efficiently, driving productivity and digital transformation.

What is the difference between Ms 900 vs Ms 365 Administrator?

AspectMs 900Ms 365 Administrator
CertificationsMicrosoft 365 Fundamentals (MS-900)Microsoft 365 Certified: Modern Desktop Administrator Associate
Work EnvironmentEntry-level, focusing on cloud services overviewMore hands-on, managing and configuring Microsoft 365 environments
Industry UsageUsed by organizations to validate basic understanding of Microsoft 365Used by organizations for managing and supporting Microsoft 365 deployments

The MS-900 certification provides a foundational understanding of Microsoft 365 services, ideal for those starting in cloud solutions. The Microsoft 365 Administrator role involves more practical management and configuration tasks. While MS-900 is suitable for beginners, the Microsoft 365 Administrator role requires deeper technical skills and experience in managing Microsoft 365 environments.

What job categories do people searching Ms 900 jobs in Colorado look for?

The top searched job categories for Ms 900 jobs in Colorado are:

What cities in Colorado are hiring for Ms 900 jobs?

Cities in Colorado with the most Ms 900 job openings:

Infographic showing various Ms 900 job openings in Colorado as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 79% Full Time, 12% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $36,032 per year, or $17.3 per hour.

Help Desk Technician

KPA

Lafayette, CO

$20.75 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Who We AreKPA helps automotive businesses keep their people safe, protect their operations, and stay ahead of regulatory change with our 3 Pillars for Complete Compliance: Software, Consulting, and Training. Since 1986, KPA has helped automotive businesses navigate the complexities of compliance.
Named as one of Built In Colorado's Best Places to Work for seven years in a row, KPA is made up of talented individuals working together for the greater good. We're here to help our clients build safe, thriving organizations, and we're looking for people with a common goal to help us do it. 

Position Description:

As a member of the Information Technology team, the Help Desk Technician supports company-managed devices - Windows desktops and laptops, macOS, Android, and iOS - along with the applications and cloud services staff rely on. This is a customer-facing, front-line role responsible for resolving end-user issues across hardware, software, identity, and endpoint platforms, including triaging day-to-day security-related access issues, while working within established Service Level Agreements (SLAs) and change-management protocols. The ideal candidate has strong troubleshooting, time-management, and communication skills and a genuine customer-service orientation.

Responsibilities:
  • Provide front-line support across email, chat, and ticket portal. Resolve incidents and service requests within established SLAs, escalating complex or policy-level issues to senior IT staff as needed.
  • Triage, prioritize, and route tickets; keep affected users informed throughout the resolution process; flag recurring issues for root-cause review.
  • Provision, image, and deploy Windows and macOS endpoints using Intune Autopilot in addition to supporting Android and iOS devices through MDM.
  • Manage day-to-day account lifecycle tasks: onboarding and offboarding support, Entra ID account changes, security group and license assignment, device provisioning, and password resets.
  • Support routine security-related IT operations and user access requests across tools including Rapid7, Cisco Umbrella, CrowdStrike, Cisco Duo, KnowBe4, and password manager; escalating unusual or high-risk issues to senior IT/security staff as needed.
  • Support Microsoft 365 (Exchange Online, SharePoint, OneDrive), including mailboxes, permissions, shared mailboxes, distribution groups, and security groups, as well as collaboration tools such as Slack and Zoom.
  • Troubleshoot LAN, Wi-Fi, VPN connectivity, and remote/hybrid access issues.
  • Maintain hardware and software asset inventory throughout the device lifecycle, including procurement requests, deployment, refreshes, warranty/RMA coordination, and vendor support.
  • Maintain knowledge base articles, runbooks, and standard operating procedures (SOPs). Deliver end-user training and new-hire IT orientation.
  • Contribute to IT initiatives, including technology rollouts, system migrations, and hardware refresh projects.
Qualifications
  • Generally 2-4 years of IT support, helpdesk, or desktop experience, or a combination of education and experience.
  • Windows desktop/laptop and macOS support.
  • Familiarity with MDM/endpoint management concepts (Intune).
  • Familiarity with identity and Microsoft 365 fundamentals - Entra ID, Exchange Online, SharePoint Online.
  • Familiarity with MFA enrollment/troubleshooting and conditional access concepts - hands-on user-facing troubleshooting experience; this role does not require policy administration experience.
  • Basic networking fundamentals - TCP/IP, DNS, DHCP, VPN.
  • ITSM/ticketing platform experience (Freshservice, Salesforce Service Cloud, JIRA).
  • Basic scripting/automation exposure (PowerShell) a plus, not required.
  • Certifications (preferred, not required): CompTIA A+, Network+; Microsoft MS-900 (Microsoft 365 Fundamentals), CompTIA Security+.
  • Education: High school diploma or equivalent required; Associate's or Bachelor's degree a plus.
Success Criteria:
  • Demonstrated ability to prioritize, troubleshoot, and resolve tickets within a defined SLA.
  • Strong written and verbal communication in a professional environment; able to translate technical concepts for non-technical audiences.
  • Customer-service orientation - patience and empathy with non-technical users; composure under pressure.
  • Sound judgment about when to resolve an issue directly vs. escalate - particularly for security-related access requests that fall outside routine triage.
  • Experience supporting a distributed/hybrid workforce preferred.
  • Professionalism, discretion, and confidentiality when handling sensitive data and access requests.
  • Work ethic that aligns with KPA's core values: Trust (earning trust through integrity, expertise, and acting in the client's best interest), Innovation (continuously seeking out ways to better serve clients), Excellence (holding ourselves to high standards in everything we do), and Results (moving with purpose to deliver meaningful outcomes).
Compensation:
  • Annual pay rate between $33-36 per hour
  • Bonus potential up to 7.5% annually
  • This is a non-exempt, full-time position
Physical Requirements:
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Working at a computer typing and view a screen - Constantly
  • Stationary sitting or standing - Constantly
  • Visual Recognition - Constantly
  • Communicating verbally and/or in writing - Often
  • Hearing/Listening - Occasionally
  • Travel - Seldom

Don't meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you're excited about the role but your past experience doesn't align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.

As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits.

Please note: we may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Please see our Candidate Privacy Notice here
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