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Mps Specialist Jobs (NOW HIRING)

TTSG

MPS Technician

Hanover Park, IL · On-site

The purpose of the MPS/IT Technician is to deliver and install Managed Print Services. This ... Problem solve and manage cases input by Customer Support/Supply Specialist, including time taken ...

MPS Credit Union

Recovery Solutions Specialist

Miami, FL · On-site

$17 - $20/hr

MPS Credit Union is seeking a dedicated, detail-oriented, and service/member-focused Recovery Solutions Specialist to join our team at our Main Office. As a Recovery Solutions Specialist, you'll be ...

MPS Credit Union

Recovery Solutions Specialist

Miami, FL · On-site

$17 - $20/hr

Description MPS Credit Union is seeking a dedicated, detail-oriented, and service/member-focused Recovery Solutions Specialist to join our team at our Main Office. As a Recovery Solutions Specialist ...

MPS Credit Union

Recovery Solutions Specialist

Miami, FL · On-site

$17 - $20/hr

Job Type Full-time Description MPS Credit Union is seeking a dedicated, detail-oriented, and service/member-focused Recovery Solutions Specialist to join our team at our Main Office. As a Recovery ...

MacLean Power Systems

Account Specialist

Manteca, CA · On-site

$20 - $27.50/hr

At MPS, we strive to create a workplace that embodies respect, openness, collaboration, personal ... The Account Specialist works closely with Strategic Account Directors, Customer Service ...

Arctic Cat

Procurement Specialist

Thief River Falls, MN · On-site

$70K - $80K/yr

We are currently hiring a Procurement Specialist to join our fast-paced team in Thief River Falls ... Prepare reporting for MPS variances for team review to confirm material availability and schedule ...

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Mps Specialist information

What is an MPS Specialist?

An MPS Specialist, or Managed Print Services Specialist, is a professional responsible for assessing, implementing, and managing print solutions within an organization. Their role involves analyzing printing needs, optimizing print environments, reducing costs, and improving document security and workflow efficiency. They often collaborate with vendors and IT departments to deploy and maintain printers, copiers, and related software, ensuring smooth and secure document management across the company.

How does an MPS Specialist typically collaborate with IT and end-users to optimize managed print services?

An MPS Specialist works closely with IT teams to integrate print solutions into existing network infrastructures, ensuring security and efficiency. They also engage with end-users to understand workflow requirements, provide training, and troubleshoot issues. This collaboration helps to tailor print management strategies, reduce costs, and improve overall productivity. Regular communication and feedback with both groups are essential for successful ongoing optimization.

What are the key skills and qualifications needed to thrive as an MPS Specialist, and why are they important?

To thrive as an MPS Specialist, you need strong analytical skills, knowledge of managed print services (MPS) processes, and experience in print management, often supported by a relevant degree or technical certifications. Familiarity with print management software, multifunction devices, and industry-standard tools like Papercut or uniFLOW is typically required. Excellent communication, problem-solving abilities, and customer service orientation help you effectively coordinate with clients and internal teams. These skills ensure efficient print environment optimization, cost control, and high client satisfaction.

What is the difference between Mps Specialist vs Network Administrator?

AspectMps SpecialistNetwork Administrator
Required CertificationsCompTIA Security+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentData centers, IT departments, cloud environmentsOffice networks, data centers, IT departments
Industry UsageIT services, cloud providers, enterprise techCorporate, government, educational institutions
Primary FocusManaging MPS (Managed Print Services) solutions and related infrastructureMaintaining and troubleshooting network systems and infrastructure

The Mps Specialist primarily focuses on managing print services and related infrastructure, while the Network Administrator oversees overall network systems. Both roles require similar certifications and work environments, but their core responsibilities differ significantly, with the Mps Specialist centered on print solutions and the Network Administrator on network management.

More about Mps Specialist jobs

What job categories do people searching Mps Specialist jobs look for?

The top searched job categories for Mps Specialist jobs are:

Infographic showing various Mps Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

MPS Field Specialist (Managed Print Services)

TGI Office Automation, Inc.

Brooklyn, NY • On-site

$23 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Customer Field Specialist (Managed Print Services)
Reports To: Director of GPS / Managed Print Services
The TGI Story
A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today's complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners. www.tgioa.com
Summary:TGI Office Automation is seeking a Customer Field Specialist to support and execute Managed Print Services (MPS) initiatives across our client base. This role is responsible for conducting on-site assessments, device inventories, and print environment mapping to support optimization, cost reduction, and service improvement initiatives.
The Customer Field Specialist plays a critical role in gathering accurate field data, supporting MPS implementations, and ensuring client print environments align with TGI standards and best practices. Accurate field data drives better decisions, improved client outcomes, and scalable MPS growth. This role ensures that recommendations and reporting are grounded in real-world conditions. This position works closely with the GPS/MPS leadership team, sales, service, and supply operations.
Key Responsibilities:
Field Assessments & Site Visits
  • Conduct on-site client visits to perform Managed Print assessments.
  • Complete detailed device inventories, including printers, MFPs, models, serial numbers, locations, and network connectivity.
  • Perform print environment mapping and documentation across client locations.
  • Validate device status, usage patterns, and connectivity for data collection tools.

Data Collection & Accuracy
  • Collect and verify accurate usage data, meter reads, and device attributes.
  • Ensure devices are properly configured and reporting for MPS and ATR programs.
  • Identify discrepancies between system data and actual field conditions.
  • Maintain accurate records in designated systems, tools, and reports.

MPS Optimization Support
  • Support fleet optimization initiatives, including:
    • Identification of underutilized or redundant devices
    • Opportunities for device consolidation
    • Page volume reallocation to more cost-effective equipment
  • Provide field-level insights and recommendations to GPS leadership.
  • Assist in implementing approved optimization and standardization plans.

Sales & Client Support
  • Support the sales team during MPS evaluations and implementations.
  • Participate in client meetings as needed to explain assessment findings.
  • Serve as a professional on-site representative of TGI during assessments.
  • Escalate identified issues, risks, or opportunities to GPS leadership.

Process & Standards Compliance
  • Follow established MPS and ATR SOPs for assessments and documentation.
  • Ensure consistency and quality across all site visits and reports.
  • Adhere to safety, security, and client-specific access requirements.
  • Provide feedback on process improvements and field best practices.

Key Performance Indicators (KPIs) & Success Metrics:
Field Execution
  • On-time completion of assigned site visits and assessments
  • Accuracy and completeness of device inventories and field data
  • Reduction in data discrepancies between field and system records

Operational Impact
  • Contribution to fleet optimization and device consolidation initiatives
  • Support of improved cost-per-page outcomes for clients
  • Successful onboarding and maintenance of devices into MPS and ATR programs

Client Experience
  • Professional, positive feedback from clients during site visits
  • Clear communication and documentation of findings
  • Minimal follow-up required due to accurate initial assessments

Qualifications & Experience:
  • 2+ years of experience in Managed Print Services, print assessments, or related field roles.
  • Strong understanding of printer and MFP environments.
  • Comfortable performing on-site audits and working independently in the field.
  • Strong attention to detail and documentation accuracy.
  • Ability to communicate findings clearly to internal teams and clients.
  • Valid driver's license and ability to travel locally and regionally.
  • Experience with MPS data collection tools (e.g., FMAudit or similar).
  • Familiarity with networked print environments.
  • Experience supporting optimization or cost-reduction initiatives.

Job Type: Full-time
Salary: $23.00 - $28.00 an hour (based on experience)
Benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, PTO, and 401(k)
Schedule: Monday-Friday
Work Location: In-field-New York/New Jersey territory
EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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