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Mortgage Resolution Specialist Jobs (NOW HIRING)

GIA Legacy Planning

$1.5K - $1.7K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.6K - $1.9K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.5K - $1.7K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.7K - $1.9K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.5K - $1.8K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.4K - $1.7K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.5K - $1.7K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.6K - $1.9K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

GIA Legacy Planning

$1.6K - $1.9K/wk

Mortgage Protection Resolution Specialist Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us We're excited to invite passionate ...

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Mortgage Resolution Specialist information

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How much do mortgage resolution specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for mortgage resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What does a mortgage resolution specialist do?

A Mortgage Resolution Specialist assists homeowners who are facing financial difficulties with their mortgage payments. They work with borrowers to explore options such as loan modifications, repayment plans, or short sales to help prevent foreclosure. Their role involves reviewing financial documents, communicating with clients, and negotiating with lenders to find solutions that benefit both parties. Mortgage Resolution Specialists also provide guidance and support throughout the resolution process, ensuring that clients understand their options and next steps.

What are the key skills and qualifications needed to thrive as a mortgage resolution specialist?

To thrive as a Mortgage Resolution Specialist, you need a solid understanding of loan servicing, foreclosure processes, and credit regulations, often backed by experience in mortgage or financial services. Familiarity with loan management software, customer relationship management (CRM) systems, and relevant compliance certifications is highly beneficial. Strong problem-solving skills, negotiation abilities, and effective communication set standout professionals apart in this role. These competencies are crucial for efficiently resolving delinquent mortgages while ensuring compliance and maintaining positive client relationships.

How does a mortgage resolution specialist typically collaborate with borrowers and internal teams to resolve delinquent mortgage accounts?

A Mortgage Resolution Specialist works closely with borrowers to understand their financial situations and to explore viable options for resolving delinquent mortgage accounts, such as loan modifications, repayment plans, or forbearance agreements. They coordinate with internal departments like underwriting, loss mitigation, and legal teams to ensure all documentation and regulatory requirements are met. Effective communication, empathy, and problem-solving are essential, as specialists must balance borrower needs with company policies and investor guidelines. This collaborative approach helps achieve sustainable solutions that benefit both the borrower and the lender.

What is the difference between Mortgage Resolution Specialist vs Loan Processor?

AspectMortgage Resolution SpecialistLoan Processor
CredentialsTypically requires mortgage industry knowledge, customer service skills, and sometimes certification in mortgage lendingRequires understanding of loan documentation, credit analysis, and often mortgage or banking certifications
Work EnvironmentWorks with distressed homeowners, lenders, and legal teams to resolve mortgage issuesPrepares and reviews loan applications, verifies documents, and processes loan files
Employer & Industry UsageUsed by mortgage lenders, banks, and servicing companies dealing with distressed loansEmployed by banks, mortgage companies, and loan processing firms

The Mortgage Resolution Specialist focuses on resolving mortgage issues, often working with distressed borrowers to find solutions. In contrast, a Loan Processor handles the administrative tasks of preparing and verifying loan documents during the loan approval process. While both roles require mortgage industry knowledge, their primary functions and work environments differ significantly.

More about Mortgage Resolution Specialist jobs

What job categories do people searching Mortgage Resolution Specialist jobs look for?

The top searched job categories for Mortgage Resolution Specialist jobs are:

Mortgage Resolution Specialist jobs near you
Infographic showing various Mortgage Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Mortgage Protection Resolution Specialist

GIA Legacy Planning

Denham Springs, LA • On-site, Remote

$1.4K - $1.7K/wk

Full-time

Life

Re-posted 8 days ago

Job description

Mortgage Protection Resolution Specialist
Location: Remote Position/Work from Home
Job Type: Full-Time/Part-Time
Compensation: Uncapped Commission-Based
About Us
We're excited to invite passionate, driven individuals to join our team as Mortgage Protection Life Insurance Agents. This isn't just another job-it's a career built for people who care deeply about helping families protect the home they've worked so hard for and create lasting memories.
Mortgage protection agents play a vital role in ensuring families can keep their generational homes in the family by putting life insurance policies in place with living benefits for disability, chronic, or critical illness. The purpose of mortgage protection is simple yet powerful: to provide financial security by paying off the mortgage if the main wage earner passes away or experiences a significant health event.
If you want flexibility, purpose, and real earning potential, this is the opportunity for you. You'll have the freedom to work from anywhere, create a schedule that fits your life, and build a clear path toward financial independence-all while adding family value to your community.
We thrive in a collaborative, team-oriented environment. Whether you like to stand out and shine or focus on hitting your income goals quietly, there's a place for you here. And yes-we also believe life is too short not to enjoy it!
Responsibilities
  • Identify client needs and recommend tailored mortgage protection solutions
  • Educate clients on life insurance policies with living benefits for disability, critical illness, or chronic conditions
  • Build and maintain strong, trust-based client relationships
  • Generate leads through networking, referrals, and company-provided resources
  • Follow up with prospects to close sales and ensure customer satisfaction
  • Stay up-to-date on industry trends, products, and carrier offerings
  • Work independently while collaborating with a supportive, high-energy team

What We Offer
  • Competitive commission structure with bonus potential
  • Flexible work schedule (fully remote position)
  • Comprehensive training and mentorship programs
  • Access to top-rated insurance carriers and in-demand products
  • Clear paths for career growth, leadership, and professional development
  • Supportive team culture with ongoing coaching and collaboration

Requirements
  • Active insurance license (or willingness to obtain one-we provide full guidance)
  • Strong communication and interpersonal skills
  • Self-motivated, goal-oriented, and results-driven mindset
  • Ability to work independently while managing your schedule effectively
  • Basic computer skills for CRM and client management
  • Own a device to conduct business Ipad, laptop desktop and phone

Locations Denham Spring, LA 70726 Remote status Fully Remote

Apply