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Mortgage Manager Jobs in Rochester, NY (NOW HIRING)

Premium Mortgage

Mortgage Loan Processor II

Rochester, NY · On-site

$24 - $27.50/hr

Since 1999, Premium Mortgage Corporation has been providing residential mortgages across New York ... This reflects management's assignment of essential functions; and nothing in this herein restricts ...

Five Star Bank

Mortgage Originator

Rochester, NY · On-site

Regional Mortgage Sales Manager Department: Residential Lending Purpose : At Five Star Bank, our people are our greatest competitive advantage. As a Mortgage Loan Originator, you will use your expert ...

M&T Bank

Mortgage Originator

Rochester, NY · On-site

Advises management on effective compliance strategies and potential modifications to corporate ... Mortgage Department Proven sales ability. Strong mathematical skills. Self-motivated, well ...

M&T Bank

Mortgage Originator

Rochester, NY · On-site

Advises management on effective compliance strategies and potential modifications to corporate ... Mortgage Department Proven sales ability. Strong mathematical skills. Self-motivated, well ...

Mtb

Mortgage Originator

Rochester, NY · On-site

Advises management on effective compliance strategies and potential modifications to corporate ... Mortgage Department Proven sales ability. Strong mathematical skills. Self-motivated, well ...

PREMIUM MORTGAGE CORPORATION

Jr Closer

Rochester, NY · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

All positions with Premium Mortgage operate on a Hybrid work schedule unless an exception has been granted by Upper Management. Why us? Benefits offered by Premium Mortgage: * Insurance: Medical ...

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All JobsMortgage JobsMortgage Manager JobsMortgage Manager Jobs in Rochester, NY

Mortgage Manager information

See Rochester, NY salary details

$61.7K

$92.8K

$199.9K

How much do mortgage manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for mortgage manager in Rochester, NY is $92,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $90,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a mortgage manager, and why are they important?

To thrive as a Mortgage Manager, you need expertise in mortgage lending, financial analysis, regulatory compliance, and typically a bachelor's degree in finance or a related field. Familiarity with loan origination software (LOS), customer relationship management (CRM) systems, and relevant certifications like NMLS licensure are commonly required. Strong leadership, communication, and problem-solving skills help you manage teams and build client relationships effectively. These abilities are essential to ensure efficient loan processing, regulatory adherence, and high customer satisfaction in a competitive lending environment.

What are some common challenges mortgage managers face when leading a loan processing team?

Mortgage Managers often navigate challenges such as balancing high application volumes with strict regulatory and compliance requirements, while ensuring their team maintains excellent customer service. They must coordinate closely with underwriters, loan officers, and compliance specialists to resolve issues quickly and keep loans on schedule. Additionally, adapting to frequent changes in lending regulations and market conditions can require ongoing training and process updates. Successfully managing these aspects helps foster a productive, motivated team and ensures loan pipelines run efficiently.

What does a mortgage manager do?

A Mortgage Manager oversees the mortgage lending process within a financial institution or mortgage company. Their responsibilities typically include managing loan officers, ensuring that loan applications meet regulatory and company standards, and guiding borrowers through the lending process. They also work to maximize loan approval rates while minimizing risks for their organization. Mortgage Managers often help develop lending policies and may be involved in training staff and improving customer service. Their role is crucial in ensuring that clients receive the right mortgage products and that the company operates efficiently and compliantly.

What is a mortgage manager?

A mortgage manager supervises employees at a financial institution who are considering giving and issuing a home loan to a potential borrower. As a mortgage manager, your duties are to direct the employees on various goals of the office, train new employees, meet with borrowers, and coordinate with the bank manager and other management positions about loan-related issues. The qualifications needed for this career include job experience in retail management and in-depth knowledge of the banking industry and regulations related to it. Some employers do not require post-secondary study, but many prefer a bachelor’s degree in accounting, economics, or a related field. Skills like customer service, analytical problem-solving, and verbal communication are helpful as well.

What is the difference between Mortgage Manager vs Mortgage Loan Officer?

AspectMortgage ManagerMortgage Loan Officer
CredentialsTypically requires mortgage licensing, management experience, and industry certificationsRequires mortgage licensing and sales certifications
Work EnvironmentOversees teams, manages loan processes, and develops policiesInteracts directly with clients to originate loans
Employer & Industry UsageUsed in banks, credit unions, and mortgage companies for leadership rolesCommonly employed in lending institutions for client-facing roles

The main difference is that a Mortgage Manager oversees the mortgage loan process and manages teams, while a Mortgage Loan Officer focuses on working directly with clients to originate loans. Both roles require licensing and industry knowledge, but their responsibilities and work environments differ significantly.

More about Mortgage Manager jobs

What are the most commonly searched types of Mortgage jobs in Rochester, NY?

The most popular types of Mortgage jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Mortgage Manager jobs?

Cities near Rochester, NY with the most Mortgage Manager job openings:

Mortgage Manager jobs near you
Infographic showing various Mortgage Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $92,827 per year, or $44.6 per hour.

Mortgage Underwriting Manager

Genesee Regional Bank

Rochester, NY • On-site

$120K - $140K/yr

Full-time

Re-posted 23 days ago

Job description

SALARY RANGE: $120,000 - $140,000
PRIMARY RESPONSIBILITY:
The Mortgage Underwriting Manager is responsible for managing the functional work and providing guidance to the Underwriting team to ensure that effective policies, procedures, and workflows are in place that result in timely and accurate underwriting and closing of the bank's residential mortgage and consumer loans.
ESSENTIAL FUNCTIONS:
  • Provide strategic direction to the Underwriting Team
  • Responsible for daily supervision/oversight and ongoing developmental objectives of the Mortgage Underwriting team including:
  • Plan and coordinate daily work of direct reports; Train and motivate employees.
  • Monitor and evaluate team performance, holding employees accountable for goals and
  • Development of staff through coaching and performance appraisal process.
  • Manage staff in analyzing and interpreting credit information to maximize credit while minimizing risk to the bank. Ensure loans are in compliance with investor requirements, federal and state laws, and regulations including ATR/QM provisions.
  • Develop and maintain expert knowledge base related to underwriting requirements
  • Collaborate with Residential Mortgage Manager to effectively develop and execute the Bank's mortgage banking strategy.
  • Underwrite and oversee underwriting of conventional and government mortgage loans for sale in the secondary market, bank portfolio loans, HELOCS and all consumer loans.
  • Develop and manage an efficient departmental infrastructure to ensure quality loans are delivered to investors within the appropriate timeframes to maximize revenue to the bank. Develop and maintain the necessary reports and monitoring tools.
  • Work closely with investors to proactively identify problems and trends, ensure appropriate pull through rates and lender performance; work with account representatives to escalate post-closing suspense issues as needed.
  • Ensure Underwriter loan files are covered during absences.
  • Develop Underwriting policies and procedures to ensure the bank is meeting all agency and regulatory requirements.
  • Provide scenario support to mortgage sales and operations partners.
  • Collaborate with mortgage sales, processing, closing and post-closing teams to ensure smooth process flow.
  • Provide secondary review for loans recommended for decline.
  • Maintain knowledge of investor requirements, program guidelines and competitive landscape.
  • Provide reports to management as requested.
  • Active participation in demonstrating the behaviors outlined in the GRB Experience.
  • Collaborate with vendors, service partners, and industry leaders to develop strategies to improve efficiency, reduce risk, and/or improve the loan process from origination through sale and consistently deliver the GRB customer experience.
  • Develop effective risk management methodologies to limit the bank's exposure to regulatory and credit risk.
  • Oversee the bank's partnership with Affordable Housing Providers in a manner that meets production thresholds as well as program requirements.
  • Represents the Underwriting department in audits and examinations of Mortgage Operations and related areas; respond to requests for information from designated departments or agencies.

EDUCATION AND EXPERIENCE:
Bachelor's degree in a business-related discipline plus a minimum of 5 years residential mortgage underwriting experience, or the equivalent combination of education and experience.
In addition, the following experience is strongly preferred:
  • 3+ years of supervisory experience
  • Strong knowledge of mortgage guidelines, loan program and automated underwriting systems.
  • Prior experience with mortgage loan origination systems

COMPETENCIES:
  • Provide a remarkable client experience. Greet clients with warmth, genuine interest and a smile.
  • Holds self and others accountable for measurable, quality, timely results.
  • Is adaptive and receptive to change; removes barriers for staff.
  • Builds & maintains effective relationships at all levels both inside and outside of the Bank.
  • Facilitates cooperation and motivates team members to accomplish group goals.
  • Nurtures growth and is committed to ongoing training and development of staff.
  • Lives the GRB Experience brand for others to emulate; influences and communicates effectively.
  • Demonstrates personal growth and learning.
  • Demonstrated PC literacy.
  • Ability to handle highly confidential information with sensitivity, tact and discretion.
  • Demonstrates decisiveness and confidence.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands or fingers, handle, or feel and reach with hands and arms. The employee frequently is required to stand, sit, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment is an indoor, climate-controlled office setting. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Genesee Regional Bank is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AT ANY TIME.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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