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Mortgage Manager Jobs in Raleigh, NC (NOW HIRING)

Truist

Retail Mortgage Loan Originator

Durham, NC · On-site

Specific activities may change from time to time. 1. Execute effective mortgage marketing and ... Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor ...

Truist

Retail Mortgage Loan Originator

Raleigh, NC

Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage ... Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor ...

Truist

Retail Mortgage Loan Originator

Raleigh, NC · On-site

Specific activities may change from time to time. 1. Execute effective mortgage marketing and ... Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor ...

Truist

Retail Mortgage Loan Originator

Chapel Hill, NC · On-site

Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage ... Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor ...

Truist

Retail Mortgage Loan Originator

Chapel Hill, NC · On-site

Specific activities may change from time to time. 1. Execute effective mortgage marketing and ... Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor ...

Truist

Retail Mortgage Loan Originator

Durham, NC

Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage ... Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor ...

Carter Bank and Trust

Mortgage Loan Originator

Raleigh, NC · On-site

$18.93 - $29.60/hr

The Mortgage Loan Originator (MLO) is responsible for soliciting, structuring and closing 1-4 ... Collaborate with bank Branch Managers to establish a referral plan and system * Conduct regular ...

TowneBank

Mortgage Loan Officer Assistant

Raleigh, NC · On-site

Join us at Coastal Towne Mortgage! Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we ...

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Mortgage Manager information

See Raleigh, NC salary details

$60.8K

$91.4K

$196.8K

How much do mortgage manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for mortgage manager in Raleigh, NC is $91,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $89,400.00 per year, depending on experience, location, and employer.

What is a mortgage manager?

A mortgage manager supervises employees at a financial institution who are considering giving and issuing a home loan to a potential borrower. As a mortgage manager, your duties are to direct the employees on various goals of the office, train new employees, meet with borrowers, and coordinate with the bank manager and other management positions about loan-related issues. The qualifications needed for this career include job experience in retail management and in-depth knowledge of the banking industry and regulations related to it. Some employers do not require post-secondary study, but many prefer a bachelor’s degree in accounting, economics, or a related field. Skills like customer service, analytical problem-solving, and verbal communication are helpful as well.

What does a mortgage manager do?

A Mortgage Manager oversees the mortgage lending process within a financial institution or mortgage company. Their responsibilities typically include managing loan officers, ensuring that loan applications meet regulatory and company standards, and guiding borrowers through the lending process. They also work to maximize loan approval rates while minimizing risks for their organization. Mortgage Managers often help develop lending policies and may be involved in training staff and improving customer service. Their role is crucial in ensuring that clients receive the right mortgage products and that the company operates efficiently and compliantly.

What are the key skills and qualifications needed to thrive as a mortgage manager, and why are they important?

To thrive as a Mortgage Manager, you need expertise in mortgage lending, financial analysis, regulatory compliance, and typically a bachelor's degree in finance or a related field. Familiarity with loan origination software (LOS), customer relationship management (CRM) systems, and relevant certifications like NMLS licensure are commonly required. Strong leadership, communication, and problem-solving skills help you manage teams and build client relationships effectively. These abilities are essential to ensure efficient loan processing, regulatory adherence, and high customer satisfaction in a competitive lending environment.

What are some common challenges mortgage managers face when leading a loan processing team?

Mortgage Managers often navigate challenges such as balancing high application volumes with strict regulatory and compliance requirements, while ensuring their team maintains excellent customer service. They must coordinate closely with underwriters, loan officers, and compliance specialists to resolve issues quickly and keep loans on schedule. Additionally, adapting to frequent changes in lending regulations and market conditions can require ongoing training and process updates. Successfully managing these aspects helps foster a productive, motivated team and ensures loan pipelines run efficiently.

What is the difference between Mortgage Manager vs Mortgage Loan Officer?

AspectMortgage ManagerMortgage Loan Officer
CredentialsTypically requires mortgage licensing, management experience, and industry certificationsRequires mortgage licensing and sales certifications
Work EnvironmentOversees teams, manages loan processes, and develops policiesInteracts directly with clients to originate loans
Employer & Industry UsageUsed in banks, credit unions, and mortgage companies for leadership rolesCommonly employed in lending institutions for client-facing roles

The main difference is that a Mortgage Manager oversees the mortgage loan process and manages teams, while a Mortgage Loan Officer focuses on working directly with clients to originate loans. Both roles require licensing and industry knowledge, but their responsibilities and work environments differ significantly.

More about Mortgage Manager jobs

What are the most commonly searched types of Mortgage jobs in Raleigh, NC?

The most popular types of Mortgage jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Mortgage Manager jobs?

Cities near Raleigh, NC with the most Mortgage Manager job openings:

Mortgage Manager jobs near you
Infographic showing various Mortgage Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $91,408 per year, or $43.9 per hour.

Mortgage Loan Specialist

State Employees' Credit Union

Raleigh, NC • On-site

Full-time

Posted 19 days ago

Key responsibilities

  • Assist in completing real estate loan applications and serve as the primary contact for applicants during the origination process.

  • Independently assess and underwrite real estate loan applications, including evaluating creditworthiness, income documentation, and collateral, and communicate approval or denial decisions.

  • Coordinate member engagement with the Loan Processing Center, assist with loan closings, and support members with servicing existing mortgage and home equity loans.

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
Experienced Mortgage Loan Specialist responsible for the full real estate loan process across all delivery channels. MLSs should have a solid understanding of the entire real estate loan cycle and servicing functions. Actively identifies, develops, and maintains a source of referrals from realtors, builders, Credit Union colleagues and the community for new mortgage lending opportunities.
Duties
  • Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process.
  • Independently assess and underwrite real estate loan applications including but not limited to applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk with the ability/authority to extend credit or deny for real estate loan products within assigned tiered approval lending limits. Communicate approval or denial decisions to members in a clear and professional manner.
  • Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions.
  • Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed.
  • Seek guidance for complex lending situations and approval authority from a Sr MLS or above.
  • Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information.
  • Assist membership with servicing of existing mortgage and home equity loans.
  • Collaborate with RELO VP/SVP on training and loan approvals.
  • Follow up with prequalified applicants and on other leads in a timely and effective manner.
  • Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions.
  • Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration and assist members with real estate loan closings.
  • Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance.
  • Educate members on available services and make referrals for other Credit Union products and services based on their needs.
  • Ensure well documented, easy to review loan application history notes within the Loan Origination System.
  • Work with Lending Contact Center to provide assistance with mortgage lending calls when needed.
  • Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities.

Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice
  • Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume.
  • Work with lending contact center to provide assistance with mortgage lending calls when needed.
  • Consumer unsecured lending as assigned.
  • Answer phone and perform other clerical duties as needed.

Complete additional tasks assigned by management
Requirements
  • Must have high school diploma or GED equivalent.
    • Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP).
  • Successful completion of Real Estate Lending (RELP) courses and subsequent exam is required before moving to this role.
  • Additional Modules Required:
    • Wires
    • Credit Cards
    • Estate Basics
    • Financial Advisory Services (FAS) Overview
    • Life Stages & Events
  • Has demonstrated proficiency in all aspects of the Associate MLS role.
  • Minimum of 2 years' mortgage lending experience strongly preferred.
  • Minimum tier 2 lending limits assigned.
  • Demonstrated proficiency at current lending approval authority.
  • Must possess the highest level of integrity and objectivity.
  • Must possess excellent communication skills, both verbal and written.
  • Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc.
  • Must have strong networking and relationship development skills.
  • Meets compliance and regulatory standards.
  • Makes lending decisions consistent with SECU loan policies.
  • Has or is eligible to be registered as an active MLO with the NMLS.
  • Must be organized and meticulous.
  • Must be willing to engage in ongoing training and professional development.
  • Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing.
  • Has completed all required quarterly training courses & other training assigned by management.
  • Consistently demonstrates SECU's Core Values.
  • Recommendation of VP/SVP and RELO VP/SVP required for advancement to this level.
  • Must be able to speak and write English fluently.
  • Must understand and be dedicated to the Credit Union philosophy and work ethic.
  • Must adhere to the work schedule and attendance policies established by the Credit Union.
  • Must complete the Credit Union's Core Module Program within 12 months of hire date as a condition of employment.
  • Job Environment
  • Office setting with physical proximity to other employees and members.
  • Some background noise from other employees, copy machine, and telephone.
  • Some local travel may be required.
  • Physical Demands
  • Must be able to comprehend and carry out job requirements.
  • Job requires a substantial amount of sitting and computer usage.
  • Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
  • Use hands and fingers to press telephone keypad and lift telephone receiver.
  • Answer and operate a telephone.
  • Lift up to15 lbs.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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