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Monitoring Station Agent Jobs (NOW HIRING)

EyeQ Monitoring

SOC Supervisor

Atlanta, GA · On-site

$21/hr

... Agent at any level when not supervising * Partnering with the Shift Manager to ensure appropriate staffing and coverage for shift * Partnering with the Shift Manager to ensure all stations (including ...

EyeQ Monitoring

SOC Supervisor

Atlanta, GA · On-site

$21/hr

... Agent at any level when not supervising * Partnering with the Shift Manager to ensure appropriate staffing and coverage for shift * Partnering with the Shift Manager to ensure all stations (including ...

World Courier

Operations Manager

Cary, NC · On-site

$100 - $125/hr

Monitoring station activity, identifying needs for resources, managing station costs and ensuring ... Troubleshooting and problem management (Agent relations, CAPA assessments & root causes, etc.

New

World Courier

$100 - $125/hr

Monitoring station activity, identifying needs for resources, managing station costs and ensuring ... Troubleshooting and problem management (Agent relations, CAPA assessments & root causes, etc.

New

World Courier Inc

$100 - $125/hr

Monitoring station activity, identifying needs for resources, managing station costs and ensuring ... Troubleshooting and problem management (Agent relations, CAPA assessments & root causes, etc.

New

EyeQ Monitoring

SOC Supervisor

Atlanta, GA · On-site

$21/hr

... Agent at any level when not supervising * Partnering with the Shift Manager to ensure appropriate staffing and coverage for shift * Partnering with the Shift Manager to ensure all stations (including ...

Securitas Services

SOC Operator

Sunnyvale, CA · On-site

$21.25 - $26/hr

... agent with experience conducting video review, video down load, and live tracking of subjects ... alarm monitoring station Receive and respond to emergency and non-emergency calls from employees ...

Securitas

SOC Operator

Sunnyvale, CA · On-site

$30.90/hr

... agent with experience conducting video review, video down load, and live tracking of subjects ... alarm monitoring station • Receive and respond to emergency and non-emergency calls from ...

Securitas

SOC Operator

Sunnyvale, CA · On-site

$30.90/hr

... agent with experience conducting video review, video down load, and live tracking of subjects ... alarm monitoring station • Receive and respond to emergency and non-emergency calls from ...

Securitas

SOC Operator

Sunnyvale, CA · On-site

$30.90/hr

... agent with experience conducting video review, video down load, and live tracking of subjects ... alarm monitoring station • Receive and respond to emergency and non-emergency calls from ...

MWI Buying Group

$100 - $125/hr

Monitoring station activity, identifying needs for resources, managing station costs and ensuring ... Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.

New

Cencora

Operations Manager

Cary, NC · On-site +1

Monitoring station activity, identifying needs for resources, managing station costs and ensuring ... Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.

Southwest Airlines

Operations Agent - KOA

Kailua Kona, HI · On-site

$21.01/hr

Handles Station AMS and radio communications traffic as needed * Coordinates loading and unloading of aircraft by monitoring ramp activities * Answers station operations' telephones * Advises Gate ...

World Courier Inc

Operations Manager

Millbrae, CA · On-site

$125 - $150/hr

Monitoring station activity, identifying needs for resources, managing station costs and ensuring ... Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.

New

MWI Buying Group

Operations Manager

Cary, NC · On-site

$100 - $125/hr

Monitoring station activity, identifying needs for resources, managing station costs and ensuring ... Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.

New

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Monitoring Station Agent information

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How much do monitoring station agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for monitoring station agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is a monitoring station agent?

Monitoring Station Agents are professionals who oversee and respond to alarm systems and security alerts for homes, businesses, or public infrastructures. Their primary responsibility is to monitor incoming signals from surveillance equipment, notify the appropriate authorities or emergency contacts when an incident is detected, and maintain accurate records of all events. These agents often work in a centralized station, using specialized software and communication tools to ensure prompt and effective responses to emergencies. Attention to detail, quick decision-making skills, and the ability to remain calm under pressure are essential for this role.

What are the key skills and qualifications needed to thrive as a monitoring station agent?

To thrive as a Monitoring Station Agent, you need strong attention to detail, situational awareness, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, CCTV systems, and incident reporting tools is often required, and some employers may prefer security-related certifications. Excellent communication skills, composure under pressure, and problem-solving abilities help you excel when responding to alarms and coordinating with emergency services. These skills are vital for promptly detecting threats, ensuring safety, and maintaining effective security operations.

What are the typical challenges faced by monitoring station agents, and how can they be effectively managed?

Monitoring Station Agents often work in fast-paced environments where responding quickly and accurately to alarms and incidents is crucial. Common challenges include handling high volumes of alerts, maintaining focus during long shifts, and effectively communicating with emergency responders and clients. To manage these challenges, agents benefit from strong organizational skills, regular training on emergency protocols, and supportive teamwork. Employers often provide structured shift schedules and access to wellness resources to help agents maintain alertness and manage stress.

What is the difference between Monitoring Station Agent vs Security Guard?

AspectMonitoring Station AgentSecurity Guard
Required CredentialsBasic training, sometimes certifications in alarm systemsSecurity license or certification often required
Work EnvironmentIndoor, monitoring centers, control roomsIndoor/outdoor, various locations including premises and events
Employer & IndustryAlarm monitoring companies, security firmsPrivate security companies, businesses, government agencies
Common Search & ComparisonMonitoring Station Agent vs Security Guard

Monitoring Station Agents primarily work indoors at alarm monitoring centers, focusing on surveillance and alarm response, often requiring basic certifications. Security Guards work in various environments, including outdoor and indoor locations, providing physical security and patrol services. Both roles are essential in security but differ in work setting and specific responsibilities.

What are popular job titles related to Monitoring Station Agent jobs?

For Monitoring Station Agent jobs, the most frequently searched job titles are:

Infographic showing various Monitoring Station Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

SOC Supervisor

Atlanta, GA • On-site

EyeQ Monitoring
Investigation and Physical Security Services • 11 - 50 employees
Learn more about EyeQ Monitoringexternal

$21/hr

Full-time

Re-posted 12 days ago

Key responsibilities

  • Mentor and manage a shift team, providing real-time feedback and ongoing training to staff.

  • Ensure all stations are operational, staffed, and covered prior to shift start, and communicate staffing needs to the Shift Manager.

  • Act as a coverage agent when not supervising and support daily operational decisions aligned with company core values.

Job description

Description:

Are you a natural leader with exceptional multitasking and communication skills? We're seeking a SOC Supervisor to mentor and manage a dynamic shift, and ensure our operations align with our core values. If you're passionate about training, feedback culture, and leading by example, this role is your chance to make a difference and grow with us!


Compensation: $21.00/hour


Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.


We value trusted partnerships.

We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don’t fit.


We build to last.

We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time.


We take the hill.

We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us.


We enjoy the journey.

We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.


Daily Responsibilities

  • Being the Shift Managers’ second set of ears & eyes
  • Providing real-time feedback and ongoing training of staff on your shifts
  • Function as coverage Agent at any level when not supervising
  • Partnering with the Shift Manager to ensure appropriate staffing and coverage for shift
  • Partnering with the Shift Manager to ensure all stations (including live stations) are online, active, usable, and covered prior to shift beginning
  • Managing and communicating up effectively to the Shift Manager on shift regarding staffing needs, events that occurr, etc.
  • Ensuring everyday decisions that impact the business align with our core values: Take the Hill, Valued Partnerships, Build to Last and Enjoy the Journey
  • Mentor and thought leader on the floor and example of best practices for all Agents
Requirements:

Qualities & Skillset

  • All qualities, skillsets and physical capabilities of SOC Jr Agent, Agent and Sr Agent
  • Exceptional multi-tasker
  • Exceptional communication skills when managing up, managing down or communicating with external stakeholders
  • Ability to give and receive feedback and dedication to building and maintaining a feedback culture
  • Leader on the floor 
  • Proven passion for growing a team centered around our core values and culture