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Monitoring Dispatch Operator Jobs (NOW HIRING)

Provide alarm and CCTV monitoring, internal, tactical communications with security personnel, and ... Dispatch personnel and equipment to a scene of emergency. * Operates telephone console to receive ...

TMC Operators: $22-$29hr. Leads: $28-$31hr. Minimum one year experience within the last three years ... Use IT software to control and monitor field devices such as close circuit, TV cameras, DMS, WWDS ...

TMC Operators: $22-$29hr. Leads: $28-$31hr. Minimum one year experience within the last three years ... Use IT software to control and monitor field devices such as close circuit, TV cameras, DMS, WWDS ...

The Traffic Monitoring Dispatcher position involves working with multiple software platforms and web-based applications to carry out various tasks. Traffic Management Center (TMC) Dispatchers are ...

The Traffic Monitoring Dispatcher position involves working with multiple software platforms and web-based applications to carry out various tasks. Traffic Management Center (TMC) Dispatchers are ...

The Traffic Monitoring Dispatcher position involves working with multiple software platforms and web-based applications to carry out various tasks. Traffic Management Center (TMC) Dispatchers are ...

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Monitoring Dispatch Operator information

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$12

$18

$26

How much do monitoring dispatch operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for monitoring dispatch operator in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.

What is a monitoring dispatch operator?

Monitoring Dispatch Operators are professionals who monitor security systems, alarms, or surveillance equipment and respond to incidents by dispatching emergency personnel or contacting clients. They play a critical role in ensuring the safety and security of people and property by quickly assessing situations and coordinating appropriate responses. Their duties may include handling emergency calls, tracking alarm activity, and documenting incidents. Effective communication and the ability to stay calm under pressure are essential skills for this role.

What are the key skills and qualifications needed to thrive as a monitoring dispatch operator?

To thrive as a Monitoring Dispatch Operator, you need excellent attention to detail, strong situational awareness, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, two-way radio systems, and incident reporting tools is often required. Outstanding communication, problem-solving skills, and the ability to remain calm under pressure set top performers apart in this role. These skills are vital for ensuring quick, accurate response to emergencies and maintaining safety protocols in high-stress situations.

What are the typical challenges a monitoring dispatch operator faces during high-pressure incidents, and how can they be managed?

Monitoring Dispatch Operators often encounter high-pressure situations, such as emergencies or technical system failures, where quick decision-making and clear communication are essential. One common challenge is managing multiple alarms or incidents simultaneously while maintaining accuracy and composure. To handle these situations effectively, operators rely on thorough training, established protocols, and teamwork with field responders and other operators. Continuous learning and stress management techniques also help in maintaining high performance under pressure.

What is the difference between Monitoring Dispatch Operator vs Monitoring Dispatcher?

AspectMonitoring Dispatch OperatorMonitoring Dispatcher
CertificationsTypically requires dispatch or communication certificationsSimilar certifications, often including radio operation licenses
Work EnvironmentControl rooms, dispatch centers, or remote monitoring stationsControl rooms, dispatch centers, or remote monitoring stations
Industry UsageTransportation, security, utilitiesTransportation, security, utilities
Job FocusMonitoring systems and dispatching personnel or vehiclesMonitoring systems and coordinating dispatch activities

Both Monitoring Dispatch Operators and Monitoring Dispatchers work in similar environments, focusing on monitoring systems and coordinating dispatch activities. The main difference lies in terminology used by employers or industries, but their roles and required certifications are largely overlapping.

Is it hard to get hired as a monitoring dispatch operator?

Getting hired as a monitoring dispatch operator can vary depending on the employer and location, but generally requires good communication skills, attention to detail, and sometimes prior experience or certifications. Entry-level positions are often available, and familiarity with dispatch software or radio systems can improve chances of employment.

What cities are hiring for Monitoring Dispatch Operator jobs?

Cities with the most Monitoring Dispatch Operator job openings:

What states have the most Monitoring Dispatch Operator jobs?

States with the most job openings for Monitoring Dispatch Operator jobs include:

What are popular job titles related to Monitoring Dispatch Operator jobs?

For Monitoring Dispatch Operator jobs, the most frequently searched job titles are:

Security Dispatch Operator - FT Nights (Norwalk)

Norwalk, CT • On-site

Northwell Health
Hospitals • 10K+ employees

$17 - $31.36/hr

Full-time

Re-posted 5 days ago


Northwell Health rating

7.7

Company rating: 7.7 out of 10

Based on 569 frontline employees who took The Breakroom Quiz

163rd of 898 rated healthcare providers


Job description

Description
Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees - including members of Northwell Health Physician Partners - who are working to change health care for the better.
Summary:
The Norwalk Hospital Security Dispatch Operator provides a vital function to the daily security operations by way of command, control, and communication. The Dispatch Operation is the heart of the Security Department and constantly monitors video surveillance, receives all calls for service requests, Emergency Codes and Alerts, and dispatches all relevant information to the Patrol and Sentry Officers stationed throughout the facility.
Responsibilities:
1. Receive emergency and non-emergency calls and record significant information into the Security Daily Log.
2. Address problems and requests by transmitting information or providing solutions.
3. Receive and dispatch orders for products or deliveries
4. Prioritize calls according to urgency and importance.
5. Use radio, phone and/or computer to send Officers, vehicles or other field units to appropriate locations.
6. Monitor the route, activity and status of field units to coordinate and prioritize their schedule according to operational needs.
7. Interacts with and provides information to various law enforcement agencies.
8. Operates specialized equipment (cameras, radios, etc...) through routine performance of duties.
9. Provide field units with information about orders, traffic, obstacles and requirements
10. Supports response efforts for patients considered high risk.
11. Enter data in computer system and maintain logs and records of calls, activities and other information.
12. Fulfills all compliance responsibilities related to the position.
13. Maintains and Models Nuvance Health Values.
14. Demonstrates regular, reliable and predictable attendance.
15. Performs other duties as required.
Education Skills Experience:
  • State of CT Security Officer license preferred.
  • Preferred training/certification in related fields such as OC Spray, Baton, Taser, Handcuff, tactical driving, etc.
  • Preferred training/certifications with Safety/Security related organizations including OSHA, NFPA, FEMA, IAHSS, IFPO, ASIS, etc.

Other Information:
  • State of CT Security Officer license preferred.
  • Preferred training/certification in related fields such as OC Spray, Baton, Taser, Handcuff, tactical driving, etc.
  • Preferred training/certifications with Safety/Security related organizations including OSHA, NFPA, FEMA, IAHSS, IFPO, ASIS, etc.

Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.
Company: Norwalk Hospital Association
Org Unit: 452
Department: Security
Exempt: No
Salary Range: $17.00 - $31.36 Hourly

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