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Monitoring Dispatch Operator Jobs (NOW HIRING)

Honorhealth

Dispatch Operator - First Shift

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... monitoring software for facilities, panic alarms etc.Maintains documentation for security tasks ...

Kimberlite Corporation

Be Seen First

Swing Shift Dispatch Operator

Fresno, CA · On-site

$19/hr

... Dispatch Operator ... Responsibilities include monitoring of burglary, fire, and access control for customer facilities ...

Bay Alarm Company

Alarm Dispatch Operator

Concord, CA

$21 - $23/hr

Monitor and respond promptly to incoming alarm signals and calls, ensuring timely action ... Our Alarm Dispatch department operates 24/7 to ensure we're always protecting our customers. While ...

Bay Alarm Company

Alarm Dispatch Operator

Concord, CA · On-site

$21 - $23/hr

Monitor and respond promptly to incoming alarm signals and calls, ensuring timely action ... Our Alarm Dispatch department operates 24/7 to ensure we're always protecting our customers. While ...

American Heritage

Security Dispatch

Hammond, IN · On-site

$15.80/hr

Join American Heritage as a Dispatch Operator and be part of a community dedicated to excellence ... Monitor alarm signals and deploy personnel as needed * Ensure all shifts are fully manned * Utilize ...

Johnson Controls

Security Dispatch Operator

Seattle, WA

$26 - $28/hr

What you will do Provide alarm and incident monitoring and dispatching, emergency and non-emergency ... Ensuring awareness and understanding of, and compliance with, standard operating procedures in ...

PalAmerican Security

Dispatch -Flex/On Call

Las Vegas, NV · On-site

$20 - $21/hr

Join PalAmerican Security as a Dispatch Operator and be part of a community dedicated to excellence ... Monitor alarm signals and deploy personnel as needed * Ensure all shifts are fully manned * Utilize ...

PalAmerican Security

Dispatch -Flex/On Call

Las Vegas, NV · On-site

$20 - $21/hr

Join PalAmerican Security as a Dispatch Operator and be part of a community dedicated to excellence ... Monitor alarm signals and deploy personnel as needed * Ensure all shifts are fully manned * Utilize ...

PalAmerican Security

Dispatch Flex/On Call

Reno, NV · On-site

$20.50 - $21/hr

Join PalAmerican Security as a Dispatch Operator and be part of a community dedicated to excellence ... Monitor alarm signals and deploy personnel as needed * Ensure all shifts are fully manned * Utilize ...

PalAmerican Security

Dispatch Flex/On Call

Reno, NV · On-site

$20.50 - $21/hr

Join PalAmerican Security as a Dispatch Operator and be part of a community dedicated to excellence ... Monitor alarm signals and deploy personnel as needed * Ensure all shifts are fully manned * Utilize ...

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All JobsMonitoring Dispatch Operator Jobs

Monitoring Dispatch Operator information

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$12

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$26

How much do monitoring dispatch operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for monitoring dispatch operator in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.

What is a monitoring dispatch operator?

Monitoring Dispatch Operators are professionals who monitor security systems, alarms, or surveillance equipment and respond to incidents by dispatching emergency personnel or contacting clients. They play a critical role in ensuring the safety and security of people and property by quickly assessing situations and coordinating appropriate responses. Their duties may include handling emergency calls, tracking alarm activity, and documenting incidents. Effective communication and the ability to stay calm under pressure are essential skills for this role.

What are the key skills and qualifications needed to thrive as a monitoring dispatch operator?

To thrive as a Monitoring Dispatch Operator, you need excellent attention to detail, strong situational awareness, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, two-way radio systems, and incident reporting tools is often required. Outstanding communication, problem-solving skills, and the ability to remain calm under pressure set top performers apart in this role. These skills are vital for ensuring quick, accurate response to emergencies and maintaining safety protocols in high-stress situations.

What are the typical challenges a monitoring dispatch operator faces during high-pressure incidents, and how can they be managed?

Monitoring Dispatch Operators often encounter high-pressure situations, such as emergencies or technical system failures, where quick decision-making and clear communication are essential. One common challenge is managing multiple alarms or incidents simultaneously while maintaining accuracy and composure. To handle these situations effectively, operators rely on thorough training, established protocols, and teamwork with field responders and other operators. Continuous learning and stress management techniques also help in maintaining high performance under pressure.

What is the difference between Monitoring Dispatch Operator vs Monitoring Dispatcher?

AspectMonitoring Dispatch OperatorMonitoring Dispatcher
CertificationsTypically requires dispatch or communication certificationsSimilar certifications, often including radio operation licenses
Work EnvironmentControl rooms, dispatch centers, or remote monitoring stationsControl rooms, dispatch centers, or remote monitoring stations
Industry UsageTransportation, security, utilitiesTransportation, security, utilities
Job FocusMonitoring systems and dispatching personnel or vehiclesMonitoring systems and coordinating dispatch activities

Both Monitoring Dispatch Operators and Monitoring Dispatchers work in similar environments, focusing on monitoring systems and coordinating dispatch activities. The main difference lies in terminology used by employers or industries, but their roles and required certifications are largely overlapping.

Is it hard to get hired as a monitoring dispatch operator?

Getting hired as a monitoring dispatch operator can vary depending on the employer and location, but generally requires good communication skills, attention to detail, and sometimes prior experience or certifications. Entry-level positions are often available, and familiarity with dispatch software or radio systems can improve chances of employment.

What cities are hiring for Monitoring Dispatch Operator jobs?

Cities with the most Monitoring Dispatch Operator job openings:

What states have the most Monitoring Dispatch Operator jobs?

States with the most job openings for Monitoring Dispatch Operator jobs include:

What are popular job titles related to Monitoring Dispatch Operator jobs?

For Monitoring Dispatch Operator jobs, the most frequently searched job titles are:

Dispatch Operator - First Shift

Phoenix, AZ • On-site

Honorhealth
Health Care and Social Assistance • 10K+ employees
Learn more about Honorhealthexternal

Full-time

Re-posted 8 days ago

HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

163rd of 898 rated healthcare providers

Job description

Primary City/State:

Various Locations - Phoenix, AZ

Category:

Administrative Support

Shift:

Day

Department:

Central Communications

Varied Hours/Varied Days

Sign-on bonus $2,500.

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

Job Summary
This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of the hospital's first responder network. As needed, may also be required to work on-call.
Essential Functions
  • Keeps customer service as first priority in all interactionsAnswers and responds to internal, external and security dispatch call trafficInteracts with multiple software platforms to problem solve and serve callers needsProvides numbers, resources and/or information to callers of all typesCompletes documentation for all calls and service lines supportedAlert and activates resources to emergency codes, security issues including staff and patient needsCovers the Customer Navigation Center's phones after hours, nights, weekends and holidaysActivates mass notification calls, paging on-call resources and locates other as needed assetsMonitors surveillance cameras, child abduction, radio traffic, monitoring software for facilities, panic alarms etc.Maintains documentation for security tasks, deploys them to calls and tracks their movementCovers or takes call after hours for other service lines or call centers (Hope line, Cancer Center, Interpreters)Assists in training and precepting new staffHelps maintain department resources, service books, downtime resources and flip charts
Education
  • Associate's Degree - Preferred
  • High School Diploma or GED - Required
Experience
  • Entry level position. Will provide on the job training - Required
  • Call answering and radio dispatching experience - Preferred
  • Other Hospital operator and/or security dispatching experience - Preferred
Licenses and Certifications

We're all in for your career.

What HonorHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

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