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Monday Through Friday It Helpdesk Trainee Jobs (NOW HIRING)

Porsche Audi Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

childcenterny

IT Helpdesk Support

Forest Hills, NY

Each year we serve thousands of children, youth, and families across New York City through early ... help desk ticket queue * Escalate unresolved or advanced technical issues to senior IT staff

USA Clinics Group

IT Manager

Northbrook, IL · On-site

$75K - $95K/yr

Schedule: Full-time, Monday through Friday on-site. * Compensation: $75,000 - $95,000 Key Responsibilities * Manage IT help desk and support ticketing system * Oversee hardware, software, and system ...

Xpert Technologies

IT Helpdesk Hero

Troy, MI · On-site

If you don't just "tolerate" people but genuinely love them -- if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan -- then read on. Reasons NOT ...

Nwis

IT Helpdesk Analyst

Arlington, VA · On-site

$64K - $128K/yr

... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...

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Monday Through Friday It Helpdesk Trainee information

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How much do monday through friday it helpdesk trainee jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for monday through friday it helpdesk trainee in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Monday Through Friday It Helpdesk Trainee vs Monday Through Friday IT Support Specialist?

AspectMonday Through Friday It Helpdesk TraineeMonday Through Friday IT Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredAdvanced certifications such as CompTIA Network+ or Microsoft certifications
Work EnvironmentEntry-level, training-focused, helpdesk settingMore independent, troubleshooting, and user support in office environments
ResponsibilitiesAssisting with basic technical issues, learning IT processesResolving technical problems, maintaining systems, supporting users

The Monday Through Friday It Helpdesk Trainee role is an entry-level position focused on training and assisting with basic IT issues, ideal for those starting their IT careers. The Monday Through Friday IT Support Specialist role involves more independent troubleshooting and system support, requiring more experience and certifications. Both roles are in helpdesk environments and serve similar industries, but the support specialist has greater responsibilities and expertise.

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Monday Through Friday It Helpdesk Trainee jobs near you

IT Helpdesk Technician

Nystrom & Associates Ltd

New Brighton, MN • Hybrid

$25 - $26.44/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Job Title: IT Helpdesk Technician

Location: 1900 Silver Lake Road, Suite 210 New Brighton, MN 55112

Working Model: This role is fully onsite for the first 90 days, transitioning to a hybrid schedule of three days in the office and two days working from home.

Employee Type: 1.0 FTE - Full Time

AtSagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.

Backed by more than 100 years of combined behavioral health experience,Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.

Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.

As an IT Helpdesk Technician at Sagent Behavioral Health, you will Serves as the first point of contact for Sagent end users, partners, and customers seeking technical support on day-to-day issues and requests. Helps determine the best solution based on the issue and details provided by our customers. You will interface with the rest of the IT team to provide a high level of customer service to the organization.

Full Time Benefits:

  • Healthcare, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • PTO and Paid Holidays

Responsibilities:

  • Identifies, researches, and resolves technical problems.
  • Documents, tracks, and monitors problems in the Helpdesk ticketing system to ensure a timely resolution.
  • Answer user inquiries regarding computer software or hardware operation issues to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Complete basic system administrator duties (add/remove users, set up e-mail, etc.)
  • Fix PC, scanner, or printer issues.
  • Part of On-Call rotation and provides support for after-hours emergencies and issues.
  • All other assigned duties

Requirements:

  • 1 year certification from college or technical school or equivalent work experience.
  • Minimum 2 years of work-related experience.
  • Experience with Microsoft Azure and Intune.
  • Able to travel to new clinics and existing locations as needed.
  • Able to work weekends or evenings for special projects.
  • Experience and knowledge of Microsoft Office Suites.
  • Experience with Anti-virus / End Point Protection, VPN clients, Citrix Clients, video conferencing software, remote support tools, and workstation imaging applications.

Compensation: This is an non-exempt position. Hourly rate for this position will range from $25.00-$26.44

*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.

* Employees in these positions are W2.

Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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