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Monday Through Friday First Call Resolution Jobs in Illinois

This role involves working 10-hour days, Monday through Friday, for a minimum of two weeks per ... Call ratio 1:4 rotating -- 1st call in-house, 2nd - 4th beeper * Post 24-hr in-house call -- next ...

BUS DRIVER

South Holland, IL · On-site

$15 - $18/hr

Monday through Friday for people ages 60 and older. All buses are ADA compliant, and drivers are certified to operate lifts for wheelchair transports. Customer appointments are made on a first call ...

This is a Monday through Friday, 1st shift start 9am to 7:00pm. (Must be flexible operating Automatic & Manual) Join our team of elite professionals recognized for a high standard in Safety, Quality ...

This is a Monday through Friday, 1st shift start 9am to 7:00pm. (Must be flexible operating Automatic & Manual) Join our team of elite professionals recognized for a high standard in Safety, Quality ...

Class A Driver

Joliet, IL · On-site

$29/hr

This is a Monday through Friday, 1st shift start 9am to 7:00pm. (Must be flexible operating Automatic & Manual) Join our team of elite professionals recognized for a high standard in Safety, Quality ...

This role offers a Monday through Friday schedule with shared call responsibilities, providing a balanced work-life in a peaceful suburban community. Future residents and fellows are encouraged to ...

$16 - $18.50/hr

Monday through Friday * First Shift: 6:00 AM to 2:30 PM * Second Shift: 3:00 PM to 11:30 PM Pay: $16.00-$18.50 per hour, depending on experience. Requirements * Up to 6 months of supervisory ...

This is Monday through Friday; 1st shift start time varies. Must be flexible operating Automatic & Manual) Join our team of elite professionals recognized for a high standard in Safety, Quality ...

Showing results 21-40

Monday Through Friday First Call Resolution information

What is the difference between Monday Through Friday First Call Resolution vs Customer Service Representative?

AspectMonday Through Friday First Call ResolutionCustomer Service Representative
Primary FocusResolving customer issues on first call during weekdaysHandling customer inquiries and providing support
Work ScheduleMonday to Friday, standard business hoursVaries, often includes weekends and evenings
CertificationsCustomer service skills, communication, problem-solvingCustomer service skills, communication, sometimes specific product knowledge
Work EnvironmentCall centers, office settingsCall centers, retail, office environments

Monday Through Friday First Call Resolution focuses on resolving customer issues on the first call during standard weekday hours, emphasizing efficiency and problem-solving. Customer Service Representatives handle a broader range of customer inquiries, often with varied schedules, and may not always prioritize first call resolution. Both roles require strong communication skills and customer service experience, but their scope and work hours differ.

What are the most commonly searched types of First Call Resolution jobs in Illinois?

The most popular types of First Call Resolution jobs in Illinois are:

What cities in Illinois are hiring for Monday Through Friday First Call Resolution jobs?

Cities in Illinois with the most Monday Through Friday First Call Resolution job openings:

Monday through Friday Live In Caregiver Needed in Medinah

Assisting Hands

Villa Park, IL • On-site

Full-time

Re-posted 3 days ago


Job description

Responsive recruiter
Description: This position provides personal care services for client who contracts with Assisting Hands for services under the direction of the Staffing Coordinator in compliance with the Plan of Care. Ideal candidate will have experience with Alzheimer's clients and be able to work well on a team as there are multiple caregivers for this client.
Education: High School Diploma/GED required
Qualifications: One (1) year experience in the home or long-term care setting is preferred.
Reports to: Staffing Coordinator
Primary Duties:
  1. Maintaining a clean, safe, and healthy environment within client's residence. Duties include light cleaning and straightening of the bathroom, straightening the sleeping and living areas, washing client's dishes or laundry, and other tasks to maintain cleanliness and safety for the client.
  2. The performance of all personal care activities contained in a written Plan of Care which may include assisting the client with personal hygiene, ambulation and exercise, eating, dressing, shaving, physical transfer, and other duties as assigned.
  3. Providing nutritional support as needed.
  4. Reporting changes in the client's condition.
  5. Other activities that are determined necessary and trained on for a specific client and are restricted to the following:
  • Assisting with the use of hoyer lift;
  • Assisting with prescribed range of motion exercises;
  • Teaching household routine and skills to well members of the family;
  • Measuring intake and output of fluids;
  • Measuring and recording temperature, pulse, respiration or blood pressure;
  • Keeping records of personal health care activities;
  • Observing appearance and gross behavioral changes in the client and reporting to the agency supervisor.
  • Reminding the client with the self-administration of medication.
  • Keeping a record of when a client receives self-administration of medication.
  1. Abides by the agency's infection control policies, including proper hand washing techniques consistent with CDC Guidelines.
  2. Abides by all policies and procedures outlined in the agency's Policy and Procedure Manual, Caregiver Handbook, and Caregiver Training Manual.

Hours: Dependent on assignment; Shifts available 24 hours a day, 7 days per week and based on availability. Assisting Hands does not guarantee hours.
FLSA Status: Non-exempt, live-in
About Assisting Hands Home Care
Assisting Hands® Home Care provides compassionate, dependable in-home care that helps individuals remain safe, independent, and comfortable in their own homes. Our care is rooted in dignity, respect, and personalized support, allowing clients to maintain their quality of life where they feel happiest.
Assisting Hands® Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable, compassionate, and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.