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Monday Through Friday First Call Resolution Jobs in Illinois

Unisco

Company Driver 1st Shift

Joliet, IL · On-site

This is Monday through Friday; 1st shift start time varies. Must be flexible operating Automatic & Manual) Join our team of elite professionals recognized for a high standard in Safety, Quality ...

COFREIGHT INC

Company Driver 1st Shift

Joliet, IL · On-site

This is Monday through Friday; 1st shift start time varies. Must be flexible operating Automatic & Manual) Join our team of elite professionals recognized for a high standard in Safety, Quality ...

Watchfire

Help Desk EU Specialist

Danville, IL · On-site

Provide world-class customer tech support promptly, with a focus on quality and on first call resolution to our customers, dealers, and end-users. * Assist in continual improvement/expansion of the ...

Verstela

$17.50 - $30/hr

Monday through Friday * First Shift: 6:00 AM to 2:30 PM * Second Shift: 3:00 PM to 11:30 PM Pay: $17.50-$30.00 per hour, depending on experience. Requirements * Up to 6 months of maintenance ...

Life's Abundance, Inc

Warehouse Associate

Mchenry, IL · On-site

$18.91/hr

Availability to work full-time Monday through Friday, first-shift hours. * Existing forklift certification is a plus, or the ability to obtain one within 90 days of job entry date- paid by the ...

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All JobsMonday Through Friday First Call Resolution JobsMonday Through Friday First Call Resolution Jobs in Illinois

Monday Through Friday First Call Resolution information

What is the difference between Monday Through Friday First Call Resolution vs Customer Service Representative?

AspectMonday Through Friday First Call ResolutionCustomer Service Representative
Primary FocusResolving customer issues on first call during weekdaysHandling customer inquiries and providing support
Work ScheduleMonday to Friday, standard business hoursVaries, often includes weekends and evenings
CertificationsCustomer service skills, communication, problem-solvingCustomer service skills, communication, sometimes specific product knowledge
Work EnvironmentCall centers, office settingsCall centers, retail, office environments

Monday Through Friday First Call Resolution focuses on resolving customer issues on the first call during standard weekday hours, emphasizing efficiency and problem-solving. Customer Service Representatives handle a broader range of customer inquiries, often with varied schedules, and may not always prioritize first call resolution. Both roles require strong communication skills and customer service experience, but their scope and work hours differ.

What are the most commonly searched types of First Call Resolution jobs in Illinois?

The most popular types of First Call Resolution jobs in Illinois are:

What cities in Illinois are hiring for Monday Through Friday First Call Resolution jobs?

Cities in Illinois with the most Monday Through Friday First Call Resolution job openings:

Monday Through Friday First Call Resolution jobs near you

Company Driver 1st Shift

Unisco

Joliet, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Description:

UNIS is one of the largest & fastest growing Logistics companies. We are looking for qualified Class A Drivers for our LTL & FTL Division.


As a LTL/FTL Class A Driver for UNIS Transportation you will transport non-hazardous freight with consistent volumes picking up and delivering to our rapidly expanding nationwide network of terminals. This is Monday through Friday; 1st shift start time varies. Must be flexible operating Automatic & Manual)
 

Join our team of elite professionals recognized for a high standard in Safety, Quality, Service, and Efficiency.
 

Come and experience the difference with UNIS.

*Why work at UNIS? *

  • Weekly Pay – Direct Deposit available
  • 24/7 Driver Support
  • Benefits include Medical/Dental/Vision/401k with paid Vacation and Holidays
  • Verifiable work experience as a Class A CDL Driver (minimum 2 years).
  • Valid Class A CDL and acceptable DOT/Safety driving record.
  • Meet or exceed the medical standards of the US Department of Transportation and possess a valid DOT Medical card.
  • No DUI’s or major driving violations.
  • Satisfactorily pass a drug and alcohol test.
  • Willing to submit a background check and provide employment recommendations.
  • Must have knowledge of DOT regulations governing safe driving, hours of service, vehicle inspection and maintenance

Use of AI & Technology: 

UNIS leverages AI-enabled tools and automation to enhance efficiency, insights, and decision support across our operations. These tools are designed to support human judgment—not replace it. All employment-related decisions, including hiring, performance management, and career development, are made by people, guided by data, experience, and our company values. 


Equal Opportunity Employer: 

We are proud to be an equal opportunity employer. UNIS promotes diversity and inclusivity in all forms, which helps to shape our company culture and industry leading third-party logistics. UNIS provides equal employment opportunities (EEO) to all employees and job applicants without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, age, or any other characteristic protected by applicable laws. We are committed to providing a diverse and inclusive workplace for all employees, and we proudly support the Crown Act. 

Please note that all applicants are subject to background checks prior to hire, and are required to provide proof of employment eligibility upon hire. The Company may participate in E-Verify, where applicable.  

Requirements: