Job Summary:
We are seeking an experienced Product Owner - ServiceNow to join our team at Cordova. As a Product Owner, you will be responsible for defining and prioritizing the product backlog, ensuring that our ServiceNow platform meets the needs of our business stakeholders. You will work closely with cross-functional teams to drive the development of new features, enhancements, and solutions that deliver business value.
Disclaimer: Bachelor's Degree Required
Requirements:
- 5+ years of experience in product ownership or business analysis, preferably in the IT service management (ITSM) or IT operations management (ITOM) space
- Strong knowledge of ServiceNow platform, its applications, and functionality
- Experience with Agile methodologies, such as Scrum or Kanban
- Excellent communication and interpersonal skills, with ability to collaborate with stakeholders at all levels
- Strong analytical and problem-solving skills, with ability to prioritize and make data-driven decisions
- Experience with IT service management processes, such as incident, problem, and change management
Preferred Qualifications:
- ServiceNow Certified Application Developer or Administrator certification
- Experience with ServiceNow modules, such as ITSM, ITOM, and CSM
- Knowledge of industry-standard IT service management frameworks, such as ITIL
- Experience with project management tools, such as Jira or Project Management Office (PMO) tools