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Modernization Project Manager Jobs in Florida (NOW HIRING)

Robert Half

Project Manager

Tallahassee, FL · On-site

$65 - $70/hr

We are seeking an experienced Project Manager to lead complex technology initiatives involving system modernization, application replacement, and enterprise software implementations. This individual ...

Infinitice, LLC

Project Manager

Tallahassee, FL · On-site

They manage the project schedule, budget, and risks to ensure modernization efforts address long-standing system inefficiencies and integrate modern law-enforcement capabilities. The project manager ...

Kavaliro

IT Project Manager

Maitland, FL · On-site

$92K - $108K/yr

Global POS modernization and deployments * eCommerce and digital experience enhancements * UI/UX ... Required Experience * 8+ years of Project Management, Program Management, or Transformation ...

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Modernization Project Manager information

What are the key skills and qualifications needed to thrive as a modernization project manager, and why are they important?

To thrive as a Modernization Project Manager, you need expertise in project management methodologies, change management, and a relevant degree such as business, engineering, or IT. Familiarity with tools like Microsoft Project, Agile software, ERP systems, and certifications such as PMP or PRINCE2 are typically required. Strong leadership, communication, and problem-solving skills help you manage cross-functional teams and navigate organizational change. These capabilities are vital for delivering projects on time and within scope while ensuring stakeholder alignment and sustainable transformation.

What is the difference between Modernization Project Manager vs IT Project Manager?

AspectModernization Project ManagerIT Project Manager
CredentialsPMI PMP, Agile certificationsPMI PMP, Scrum Master
Work EnvironmentOversees technology upgrades, system updatesManages IT projects across various tech domains
Industry UsageConstruction, manufacturing, government modernizationSoftware, hardware, network projects
Search & ComparisonOften compared for tech upgrade projectsCommonly searched alongside modernization roles

The Modernization Project Manager focuses on upgrading and transforming existing systems or infrastructure, often in industries like manufacturing or government. The IT Project Manager handles a broader range of technology projects, including software development and IT infrastructure. While both roles require project management certifications and involve managing technology projects, the Modernization Project Manager specializes in modernization initiatives, whereas the IT Project Manager covers diverse IT projects across sectors.

What does a modernization project manager do?

A Modernization Project Manager oversees projects that update or improve existing systems, processes, or infrastructure within an organization. They are responsible for planning, executing, and delivering modernization initiatives such as upgrading technology, renovating facilities, or streamlining workflows. This role involves coordinating teams, managing budgets and timelines, and ensuring that changes align with the company’s strategic goals. Their work helps organizations stay competitive and efficient in a rapidly changing environment.

How does a modernization project manager typically coordinate with cross-functional teams during large-scale upgrade projects?

As a Modernization Project Manager, you will regularly collaborate with cross-functional teams such as IT, engineering, operations, and external vendors to ensure successful project execution. This often involves leading meetings to align on project goals, managing timelines, and resolving potential conflicts between departments. Effective communication and stakeholder management are crucial, as you’ll need to translate technical requirements into actionable tasks for each team while keeping everyone informed of progress and changes. Building strong relationships and fostering a collaborative environment can significantly enhance project outcomes.
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Modernization Project Manager jobs near you
Infographic showing various Modernization Project Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

KYC Modernization Project Manager

Citigroup, Inc.

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Citibank rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

The KYC Modernization Project Manager is a seasoned professional role. Applies in-depth disciplinary knowledge to lead and manage complex KYC modernization initiatives, contributing to the development of new AI and process improvement techniques and the improvement of processes and workflow. Integrates subject matter and industry expertise within the KYC domain. Requires in-depth understanding of how areas collectively integrate across Operations, Business, Technology, and Control functions (e.g., Compliance, Risk, Internal Audit) as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires strong analytical skills in order to filter, prioritize and validate complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc., by influencing decisions through advice, counsel, and facilitating services to others in area of specialization.
  • Serve as liaison between Operations, Business, Technology, and Control functions (including Compliance, Risk, and Internal Audit) to ensure a consistent operating model across all work streams within the KYC Modernization program.
  • Work alongside key stakeholders to define scope, requirements, and execution activities for KYC modernization projects, while clearly communicating the program schedule and key milestones.
  • Provide executive status updates on progress, risks, and issues throughout the lifecycle of the KYC Modernization program.
  • Escalates program risks to the Transformation Program Management lead, or Program Sponsor, when appropriate.
  • Demonstrates in-depth knowledge of program metrics, including data gathering, reporting, and trend analysis to monitor the health and progress of KYC modernization initiatives.
  • Supports planning, directing, and coordination of day-to-day activities of running the KYC modernization program or a portfolio of related programs.
  • Applies in-depth understanding of how areas collectively integrate across Operations and Fraud Functions as well as coordinate and contribute to the objectives of Operations.
  • Assesses creation and ensures sign-off of program plans and charters, benefits management plans, stakeholder management plans, acceptance plans, and central program issue logs for KYC modernization.
  • Oversees program plans to ensure they are meeting business needs as described in the program initiation documents, particularly for KYC modernization.
  • Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones for KYC modernization.
  • Works with the Program Sponsor to ensure KYC Operations action plans are in line with business objectives.
  • Ensures all areas of the program are appropriately staffed.
  • Monitors program commitment from those assigning resources.
  • Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
  • Creates and manages the program risk management plan.
  • Makes recommendations for training and development needs for assigned personnel supporting KYC modernization.
  • Ensures essential procedures are followed and contributes to defining standards related to KYC processes and project management.

Qualifications:
  • 6-10 years of experience in project and program management, particularly within the financial services industry, with a focus on large-scale initiatives such as KYC modernization.
  • Strong interpersonal and communication skills; proven ability to engage and influence business and technology stakeholders across levels within an organization.
  • Strong project and program management skills.
  • Experience building complex project plans.
  • Knowledge of PTS, JIRA, and other Citi Approved project management tools, including AI experience.
  • Knowledge of CPMC guidelines.
  • Demonstrated ability to build internal relationships with broader stakeholders across a franchise in order to drive to common goals and outcomes.
  • Strong understanding of consumer financial services and Know Your Customer (KYC) processes.
  • Proven leadership skills and ability to work in a matrixed environment.

Education:
  • Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
  • Possess an AI-first mindset and tech-driven experience, with a strong understanding of project lifecycles and their impact.
  • Demonstrated experience in Artificial Intelligence and automation, capable of identifying opportunities and driving innovative solutions.

Job Family Group:
Operations - Core
Job Family:
Operations Project Management
Time Type:
Full time
Primary Location:
Jacksonville Florida United States
Primary Location Full Time Salary Range:
$113,840.00 - $170,760.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 20, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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About Citigroup Inc

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We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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