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Moderator Jobs in Secaucus, NJ (NOW HIRING)

IQVIA

Speaker Bureau Meeting Planner

New Providence, NJ

$37K - $106K/yr

Secure virtual meeting URL details and confirm virtual moderator. * Coordinate attendee RSVPs with program host to ensure minimums are met. * Ensure program host meeting closeout. * Process HCP ...

QUALITATE

Staff Software Engineer

New York, NY

Qualitate's AI Moderator interviews thousands of experts simultaneously each month, capturing forward-looking purchasing plans, competitive displacement, and real-time ROI signals. The platform turns ...

UJA

Community Mobilizer, Brooklyn

Manhattan, NY · On-site

Position Summary: The Community Mobilizer, Brooklyn, is an opportunity for a creative, entrepreneurial, and relationship-driven professional who is passionate about strengthening Jewish life across ...

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Showing results 21-40

All JobsModerator JobsModerator Jobs in Secaucus, NJ

Moderator information

See Secaucus, NJ salary details

$14

$31

$54

How much do moderator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for moderator in Secaucus, NJ is $31.44, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $36.92 per hour, depending on experience, location, and employer.

What is a moderator?

Moderators are individuals responsible for overseeing discussions and content on online platforms, forums, or social media to ensure that rules and guidelines are followed. They review posts and comments, remove inappropriate or offensive material, and may also mediate disputes between users. Their goal is to foster a safe, respectful, and productive online environment for all participants.

What does a moderator do?

A moderator facilitates, reviews, and guides a discussion or debate and related interactions to ensure all shared content is appropriate and follows community rules. You can find moderators in a variety of industries and contexts online or at events. Social media moderators, community moderators, discussion/debate moderators, and health care moderators all handle the responsibilities to create a space for positive and safe interaction. As a moderator, your duties involve providing discussion topics, encouraging participants to share, removing unrelated or inappropriate content, answering questions, defining group boundaries and rules, and updating the platform. You also have the authority to decide what information is approved or removed.

What are some common challenges faced by moderators, and how can they effectively handle them?

Moderators often encounter challenges such as managing high volumes of user-generated content, resolving conflicts between community members, and enforcing guidelines consistently. To handle these situations effectively, strong communication skills and the ability to remain impartial are essential. Many Moderators find it helpful to rely on clear moderation policies and team support to ensure fair decision-making and maintain a positive online environment. Collaboration with other moderators and regular check-ins can also be beneficial in addressing complex or sensitive issues.

What is the difference between Moderator vs Content Reviewer?

AspectModeratorContent Reviewer
Primary RoleManage and oversee online discussions, enforce community guidelines, facilitate engagementReview and evaluate content for compliance, quality, and appropriateness
Work EnvironmentOnline platforms, social media, forumsContent management systems, review platforms
Required SkillsCommunication, conflict resolution, community managementAttention to detail, knowledge of policies, content assessment
Common UsageSocial media, forums, live chatsContent platforms, publishing sites

While both roles involve reviewing online content, Moderators focus on managing community interactions and enforcing rules, whereas Content Reviewers primarily evaluate content for compliance and quality before publication or posting.

How to get hired as a moderator?

To get hired as a moderator, candidates should demonstrate strong communication skills, familiarity with community guidelines, and experience managing online content. Many positions require prior experience with the platform or tools like content management systems and often involve completing application processes or assessments. Building a positive online reputation and understanding moderation policies can improve chances of being hired.
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Moderator jobs near you
Infographic showing various Moderator job openings in Secaucus, NJ as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $65,404 per year, or $31.4 per hour.

Community Response & Engagement Specialist (Remote)

World Education Services

Manhattan, NY • On-site, Remote

$70K - $95K/yr

Full-time

Posted 27 days ago

Job description

Title: Community Response & Engagement Specialist
Department: Business Development and Marketing
Reporting to: AD, Digital and Partner Marketing
Compensation: $70K - 95K USD
Location: USA - Remote
Who We Are:
World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at www.WES.org.
About the Opportunity:
The Community Response & Engagement specialist is responsible for monitoring and addressing high-visibility online community discussions related to World Education Services (WES); to include but not limited to Reddit, Google, Yelp, LinkedIn. This role ensures that accurate, current information about WES services, processes, and policies is represented in public forums that significantly influence customer perception, Google search results, and generated answers.
The role reports into the Associate Director, Digital and Partner Marketing and operates with a measured, risk-aware approach, emphasizing factual clarification, misinformation mitigation, and redirection to official support channels without creating unmanaged customer service obligations or community moderation responsibilities.
What You'll Do:
Community Monitoring & Insights
  • Monitor public social platform discussions where WES services, timelines, evaluations, or policies are referenced.
  • Identify high visibility legacy threads and emerging discussions that may influence customer perception or search results.
  • Track recurring questions, pain points, or misunderstandings surfacing in community conversations.

Information Accuracy & Misinformation Management
  • Provide clear, factual, and broad responses to general questions about WES processes and services where appropriate.
  • Correct misinformation or outdated narratives that could materially mislead prospective users.
  • Ensure all responses align with current policies, approved messaging, and organizational values.

Risk Management & Escalation
  • Assess sensitivity and potential reputational risk before engaging in discussions.
  • Escalate complex, highly visible or sensitive threads to appropriate internal stakeholders (Business Development, Customer Service, Policy, Legal, Communications, Leadership).
  • Avoid direct engagement on individual case handling or scenarios requiring personalized support.

Customer Direction & Enablement
  • Guide users toward official WES documentation, FAQs, and support channels for accurate and specific assistance.
  • Reinforce the role of official WES channels as the primary source of authoritative information.

Cross-Functional Collaboration
  • Collaborate closely with Customer Service leadership to ensure alignment during periods of elevated ticket volume.
  • Share insights regularly with Customer Experience, Marketing, Product, and Communications teams to inform:
  • FAQ and documentation improvements
  • Process clarity opportunities
  • Proactive content or messaging updates

Governance & Brand Representation
  • Maintain a credible, respectful, and professional presence that reflects WES's mission and values.
  • Participate selectively and intentionally, without positioning WES as an always-on community moderator.
  • Follow approved engagement guidelines and escalation protocols at all times.

Your Experience:
Required
  • Bachelor's degree in marketing or a related field or equivalent relevant work experience.
  • 3-5 years professional experience in online community management
  • Strong written communication and judgment in public facing environments
  • Deep understanding of customer experience, digital reputation, and online community dynamics
  • Ability to balance transparency with risk management
  • Comfort working across Product, Marketing, Customer Service, and Communications teams
  • High discretion, credibility, and sensitivity to brand trust
  • Strong alignment with WES mission and values and demonstrates a growth mindset
Desired
  • Experience in the education and/or non-profit space.
  • French-speaker

What We Offer:
Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options.
  • Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being.
  • Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work, which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions.
  • Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career.
  • Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change.
  • Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization.

Values:
  • Opportunity - We open doors so people can build better futures.
  • Inclusion - We become stronger, more creative, and more resilient when we embrace diversity.
  • Equity - We uphold fairness and justice in our work and actions.
  • Enterprising - We are resourceful, inventive, and driven.

Inclusive Recruitment Process:
We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply.
Our Commitment:
World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance - it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential.
If you require assistance and/or accommodation at any point during the recruitment process, please contact us at hiring@wes.org, we're here to support you. Our Talent Acquisition team is happy to work with you to find solutions that meet your needs.
For more information about WES, please visit our website at www.WES.org
This position is an existing vacancy and is currently open for hire.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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