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Mobile Support Customer Service Representative Jobs

Lorygen

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

About the job Customer Service Representative About Us At Lorygen Group, we believe every great ... Support customer follow-ups and relationship-building activities. * Assist with customer ...

Dupont

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which ... Support customers with their administrative and technical questions (EDI/Capture/MyDuPont), which ...

DART Aerospace

Customer Service Representative

Broussard, LA · On-site

$12.75 - $17.50/hr

Join DART Aerospace as a Customer Service Representative Location: Broussard, Louisiana Full-time | ... Responding to technical support requests via phone, email, and Salesforce * Managing customer cases ...

LIRON Inc.

Customer Service Representative

Lodi, CA · On-site

$17 - $20/hr

... support better health outcomes in our communities. When you join LIRON, you become part of a team ... Fill out our initial 3-minute, mobile-friendly application today! Must have the ability to pass a ...

Da MaddHouze

Customer Service Representative

Cumberland, GA · On-site

$15.25 - $20.75/hr

We offer radio play thru The Bay's KPOO 89.5FM and also thru the free mobile tunein radio app ... Qualifications * Proven customer support experience or experience as a client service ...

Rose International

Customer Service Representative

Cary, IL · On-site

$16.25 - $22/hr

Experience supporting sales, sales promotions, installations, and communications * Ability to ... Customer Service Representative Primary Responsibilities: * Provide customer services relating to ...

VERITAS HHS

Customer Service Representative

Wilmington, NC · On-site

$13.50 - $18.50/hr

Customer Service Representative Veritas HHS seeks a Customer Service Representative for New Hanover County Child Support Services office located in Wilmington, NC. Veritas-HHS provides consulting and ...

Zolidco

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

About the job Customer Service Representative About Us Our mission is to empower brands through ... Support customer follow-ups and relationship-building activities. * Assist with customer ...

Minol

Customer Service Representative (CSR)

Huntsville, TX · On-site

$13.75 - $18.75/hr

Customer Service Representative The Customer Service Representative (CSR) will provide sales order support related to all orders received from customers and sales personnel via various media ...

kirbyrisk

Customer Service Representative

Mount Vernon, IL · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Mt. Vernon, IL Are you someone who enjoys ... Do you like a role where you can interact with customers, support sales efforts, and help keep ...

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Mobile Support Customer Service Representative information

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How much do mobile support customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for mobile support customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Mobile Support Customer Service Representative jobs?

Cities with the most Mobile Support Customer Service Representative job openings:

What states have the most Mobile Support Customer Service Representative jobs?

States with the most job openings for Mobile Support Customer Service Representative jobs include:

What are popular job titles related to Mobile Support Customer Service Representative jobs?

For Mobile Support Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Mobile Support Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

New Orleans, LA • On-site

Gallo Mechanical
Facilities Support Services • 51 - 200 employees
Learn more about Gallo Mechanicalexternal

$14.75 - $20/hr

Other

Re-posted 9 days ago

Job description

Customer Service Representative

The Customer Service Representative is responsible for supporting the daily operations of the service department by coordinating service calls, dispatching technicians, and serving as a primary point of contact between customers, technicians, and internal teams.

This role plays a critical part in ensuring timely service delivery, accurate documentation, and a high level of customer satisfaction. The CSR works closely with service technicians, service management, and billing to support efficient workflow, resolve issues, and maintain accurate service and purchasing records.

Responsibilities include:

  • Answer all service-related phone calls and emails in a timely and professional manner:
    • Support customer relationship management efforts
    • Address and resolve customer inquiries, complaints, and service issues.
    • Communicate proactively with customers and service technicians regarding scheduling changes, delays, or job-related concerns.
  • Coordinate, schedule, and dispatch service calls to ensure optimal technician utilization and customer satisfaction.
  • Act as the primary communication liaison between customers and service technicians to facilitate accurate information flow and issue resolution.
  • Prepare and distribute daily service technician schedules by 4:30 p.m. for the following business day.
  • Provide administrative and operational support to service technicians, including:
    • Creation and review of purchase orders.
    • Assignment and management of work orders.
  • Review and correct technician time entries as needed to ensure accuracy.
    • Escalate unresolved or missing time entries from the prior day to the Service Manager.
  • Monitor service work orders, particularly quoted jobs, to ensure timely completion and adherence to customer commitments.
  • Schedule and book all approved quoted service jobs.
    • Complete required documentation and perform accurate data entry within company systems.
  • Maintain accurate records and files related to customer requests, service work performed, charges, dispatch activity, and related documentation.
  • Collaborate with the Billing Analyst to manage open purchase orders.
    • Review the division's open purchase order report on a monthly basis and follow up on purchase orders requiring receipt or closure.

Ideal qualifications and experience include:

  • High school diploma or equivalent required; associate degree or relevant coursework preferred.
  • 2+ years of experience in a customer service, dispatch, administrative, or service coordination role, preferably within a construction, mechanical, HVAC, or field service environment.
  • Experience coordinating schedules and supporting field technicians in a fast-paced environment.
  • Strong customer service skills with the ability to professionally handle customer concerns and resolve issues.
  • Proficiency in Microsoft Office (Outlook, Excel, Word) and experience working within service management, dispatch, or ERP systems.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
  • High attention to detail and accuracy, particularly with data entry, time corrections, and purchase order management.
  • Effective verbal and written communication skills, with the ability to work collaboratively across departments.
  • Ability to work independently while maintaining accountability and follow-through.
  • Familiarity with purchase orders, work orders, billing coordination, and service documentation preferred.

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