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Mobile Call Center Jobs in Florida (NOW HIRING)

And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your ...

And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while ... of call center experience in customer service or phone sales, or equivalent experience #LI-JR2 ...

Our Contact Center operates: * Monday through Friday: 7:00 AM - 9:00 PM * Saturday: 8:00 AM - 3:00 ... Educate members on digital tools such as our mobile app and online banking platform to help them ...

Our Contact Center operates: * Monday through Friday: 7:00 AM - 9:00 PM * Saturday: 8:00 AM - 3:00 ... Educate members on digital tools such as our mobile app and online banking platform to help them ...

AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile ... If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service ...

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Mobile Call Center information

See Florida salary details

$8

$13

$18

How much do mobile call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for mobile call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is the difference between Mobile Call Center vs Customer Service Representative?

AspectMobile Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handlingHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote or on-site, often in mobile units or vansOffice-based or remote, typically in a call center setting
Industry UsageTelecommunications, sales, tech supportRetail, banking, healthcare, general customer support

Mobile Call Center roles focus on providing customer support via mobile units or remote setups, often requiring specific training for mobile operations. Customer Service Representatives work primarily in traditional call centers or remotely, handling customer inquiries across various industries. While both roles involve direct customer interaction and similar credentials, their work environments and industry applications differ significantly.

What are some common challenges faced by mobile call center agents, and how can they be addressed?

Mobile Call Center agents often face challenges such as managing high call volumes, dealing with technical issues on mobile platforms, and maintaining clear communication in remote or mobile environments. To overcome these, agents can leverage robust training programs, utilize mobile-friendly CRM tools, and follow best practices for remote collaboration with their teams. Open communication channels and regular feedback sessions also help in addressing issues quickly and ensuring consistent service quality.

What is a mobile call center?

A mobile call center is a customer service operation where agents handle customer inquiries, complaints, or support requests using mobile devices instead of traditional office-based systems. This setup allows agents to work remotely from various locations, offering flexibility and potentially extended service hours. Mobile call centers often use specialized apps or cloud-based platforms to manage calls, messages, and customer information securely. Such centers are increasingly popular as businesses adapt to remote work trends and seek to provide seamless support to customers on the go.

What are the key skills and qualifications needed to thrive as a mobile call center agent?

To thrive as a Mobile Call Center Agent, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and mobile communication tools is essential. Patience, active listening, and adaptability are standout soft skills for managing diverse customer interactions. These skills ensure effective issue resolution, high customer satisfaction, and efficient operation in a dynamic, mobile environment.

What are the most commonly searched types of Call Center jobs in Florida?

The most popular types of Call Center jobs in Florida are:

What cities in Florida are hiring for Mobile Call Center jobs?

Cities in Florida with the most Mobile Call Center job openings:

Infographic showing various Mobile Call Center job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Representative - Medical

Central Florida Health Care

Winter Haven, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Central Florida Health Care rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Title: Call Center Representative - Medical
Reports to: Call Center Supervisor
FLSA Status: Non-Exempt
Personnel Supervised: None
POSITION SUMMARY:
Under the direct supervision of the Call Center Supervisor, incumbent is responsible for scheduling Medical and/or Dental and/or Optometry appointments.
MINIMAL QUALIFICATIONS:
  • Education: High School Graduate or GED
  • Experience: 18 months scheduling appointments in an office environment or Call Center experience. Bilingual: English/Spanish required.
  • Skills: Self-starter. Detail oriented. Computer literate. Type 40 wpm.

RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
  1. Schedule medical, dental and optometry appointments by phone.
  2. Collect patient demographic and insurance information.
  3. Cancel and reschedule medical, dental and optometry appointments
  4. Understand and apply CFHC scheduling template.
  5. Transfer calls appropriately
  6. Work provider follow-up requests on outbound calls
  7. Must be available from 7 am until 6 pm
BENEFITS:
Competitive Salary
Federal Student Loan Forgiveness:
PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven
Excellent medical, dental, vision, and pharmacy benefits
Employer Paid Long-Term Disability Insurance
Employer Paid Life Insurance equivalent to 1x your annual salary
Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available
Malpractice Insurance
Paid Time Off (PTO) - 4 weeks per year pro-rated
Holidays (9.5 paid holidays per year)
Paid Birthday Holiday
CME Reimbursement
401k Retirement Plan after 1 year of service (w/matching contributions)
Staff productivity is recognized and rewarded
PHYSICAL REQUIREMENTS:
  1. Requires 80% or more spent standing/sitting.
  2. Independently mobile
  3. Lifting and/or transporting up to 20lbs.

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

What Central Florida Health Care employees say

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