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Mobile Call Center Jobs in Florida (NOW HIRING)

SPECTRUM

Call Center Sales Representative

Largo, FL

$18/hr

And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your ...

SPECTRUM

Call Center Sales Representative

Riverview, FL · On-site

$18/hr

And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your ...

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Mobile Call Center information

See Florida salary details

$8

$13

$18

How much do mobile call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for mobile call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a mobile call center?

A mobile call center is a customer service operation where agents handle customer inquiries, complaints, or support requests using mobile devices instead of traditional office-based systems. This setup allows agents to work remotely from various locations, offering flexibility and potentially extended service hours. Mobile call centers often use specialized apps or cloud-based platforms to manage calls, messages, and customer information securely. Such centers are increasingly popular as businesses adapt to remote work trends and seek to provide seamless support to customers on the go.

What are the key skills and qualifications needed to thrive as a mobile call center agent?

To thrive as a Mobile Call Center Agent, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and mobile communication tools is essential. Patience, active listening, and adaptability are standout soft skills for managing diverse customer interactions. These skills ensure effective issue resolution, high customer satisfaction, and efficient operation in a dynamic, mobile environment.

What are some common challenges faced by mobile call center agents, and how can they be addressed?

Mobile Call Center agents often face challenges such as managing high call volumes, dealing with technical issues on mobile platforms, and maintaining clear communication in remote or mobile environments. To overcome these, agents can leverage robust training programs, utilize mobile-friendly CRM tools, and follow best practices for remote collaboration with their teams. Open communication channels and regular feedback sessions also help in addressing issues quickly and ensuring consistent service quality.

What is the difference between Mobile Call Center vs Customer Service Representative?

AspectMobile Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handlingHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote or on-site, often in mobile units or vansOffice-based or remote, typically in a call center setting
Industry UsageTelecommunications, sales, tech supportRetail, banking, healthcare, general customer support

Mobile Call Center roles focus on providing customer support via mobile units or remote setups, often requiring specific training for mobile operations. Customer Service Representatives work primarily in traditional call centers or remotely, handling customer inquiries across various industries. While both roles involve direct customer interaction and similar credentials, their work environments and industry applications differ significantly.

What are the most commonly searched types of Call Center jobs in Florida?

The most popular types of Call Center jobs in Florida are:

What cities in Florida are hiring for Mobile Call Center jobs?

Cities in Florida with the most Mobile Call Center job openings:

Mobile Call Center jobs near you
Infographic showing various Mobile Call Center job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Representative

SPECTRUM

Saint Petersburg, FL

$20/hr

Full-time

Re-posted 8 days ago

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 616 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Start Date: October 23rd, 2026

100% on-site 

Training Schedule: 10:00am-7:00pm Tuesday-Saturday

Schedules After Training: All schedules 2nd shift working minimum one weekend day and start times ranging between 1:00pm and 2:00pm

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.


At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you’ll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you’ll thrive inside our lively environment.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

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COP143 2026-81446 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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