Primary focus is on managing customer contact and support. Participates in the day-to-day ... Review/ Approve ATM/Mobile deposit exceptions. * Manage Req E Disputes. * Manage the Deposit ...
Primary focus is on managing customer contact and support. Participates in the day-to-day ... Review/ Approve ATM/Mobile deposit exceptions. * Manage Req E Disputes. * Manage the Deposit ...
Contact Center Associate
Hancock, MI · On-site
Primary focus is on managing customer contact and support. Participates in the day-to-day ... Review/ Approve ATM/Mobile deposit exceptions. Manage Req E Disputes. Manage the Deposit Scanning ...
Contact Center Associate
Hancock, MI · On-site
Primary focus is on managing customer contact and support. Participates in the day-to-day ... Review/ Approve ATM/Mobile deposit exceptions. Manage Req E Disputes. Manage the Deposit Scanning ...
ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Greet and support Thumb Bank & Trust customers promptly ... like mobile, online, and ATMs. 10. Assist customers with debit card activations. 11. Assist ...
ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Greet and support Thumb Bank & Trust customers promptly ... like mobile, online, and ATMs. 10. Assist customers with debit card activations. 11. Assist ...
Customer Service Representative I (Marlette)
$13.25 - $18/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Greet and support Thumb Bank & Trust customers promptly ... like mobile, online, and ATMs. 10. Assist customers with debit card activations. 11. Assist ...
Customer Service Representative I (Marlette)
$13.25 - $18/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Greet and support Thumb Bank & Trust customers promptly ... like mobile, online, and ATMs. 10. Assist customers with debit card activations. 11. Assist ...
Customer Service Representative I (Cass City)
Cass City, MI · On-site
$14 - $19/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Greet and support Thumb Bank & Trust customers promptly ... like mobile, online, and ATMs. 10. Assist customers with debit card activations. 11. Assist ...
Customer Service Representative I (Cass City)
Cass City, MI · On-site
$14 - $19/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Greet and support Thumb Bank & Trust customers promptly ... like mobile, online, and ATMs. 10. Assist customers with debit card activations. 11. Assist ...
Relationship Banker - Mahwah, Oakland, Montvale, Ridgewood, Wyckoff and surrounding areas
Hillsdale, MI · On-site
$25 - $26.77/hr
... exceptional talent, supporting our teammates' physical, emotional, and financial wellness ... such as mobile banking, online banking, or ATM. Key responsibilities include accurately and ...
Relationship Banker - Mahwah, Oakland, Montvale, Ridgewood, Wyckoff and surrounding areas
Hillsdale, MI · On-site
$25 - $26.77/hr
... exceptional talent, supporting our teammates' physical, emotional, and financial wellness ... such as mobile banking, online banking, or ATM. Key responsibilities include accurately and ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Support moderately complex customer interactions, such as closing, or ordering replacement debit ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Support moderately complex customer interactions, such as closing, or ordering replacement debit ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Contact Center Agent
Farmington Hills, MI · On-site
$16 - $21.75/hr
Customer Support * Provide remarkable customer service by handling inbound and outbound calls ... Less than 1 year Experience with Debit/ATM Card maintenance, disputes, and investigations ...
Video Teller I/ITM Teller
Bay City, MI · On-site
$13.25 - $16.75/hr
... Support digital banking services, including online banking, mobile app usage, Bill Pay, mobile ... ITM/ATM transactions, including cash handling, check deposits, adjustments, and end-of-day ...
Video Teller I/ITM Teller
Bay City, MI · On-site
$13.25 - $16.75/hr
... Support digital banking services, including online banking, mobile app usage, Bill Pay, mobile ... ITM/ATM transactions, including cash handling, check deposits, adjustments, and end-of-day ...
Contact Center Associate
Hancock, MI · On-site
Each member of our team plays an integral role in supporting the overall success of the ... Review/ Approve ATM/Mobile deposit exceptions. * Manage Req E Disputes. * Manage the Deposit ...
Contact Center Associate
Hancock, MI · On-site
Each member of our team plays an integral role in supporting the overall success of the ... Review/ Approve ATM/Mobile deposit exceptions. * Manage Req E Disputes. * Manage the Deposit ...
Customer Experience Specialist - Part Time (12 Hrs/Wk)
Calumet, MI · On-site
$16 - $21.25/hr
Support internal and external audits by adhering to regulatory standards including CIP, FinCEN, and ... Issue debit cards and educate customers on mobile wallet, travel notices, and ATM locator tools to ...
Customer Experience Specialist - Part Time (12 Hrs/Wk)
Calumet, MI · On-site
$16 - $21.25/hr
Support internal and external audits by adhering to regulatory standards including CIP, FinCEN, and ... Issue debit cards and educate customers on mobile wallet, travel notices, and ATM locator tools to ...
Customer Experience Specialist - Part Time (12 Hrs/Wk)
Calumet, MI · On-site
$16 - $21.25/hr
Support internal and external audits by adhering to regulatory standards including CIP, FinCEN, and ... Issue debit cards and educate customers on mobile wallet, travel notices, and ATM locator tools to ...
Customer Experience Specialist - Part Time (12 Hrs/Wk)
Calumet, MI · On-site
$16 - $21.25/hr
Support internal and external audits by adhering to regulatory standards including CIP, FinCEN, and ... Issue debit cards and educate customers on mobile wallet, travel notices, and ATM locator tools to ...
Financial Wellness Associate - R-37420
Tecumseh, MI · On-site
$19.23 - $28.37/hr
FWA's split their time between client servicing and transaction support (70% of time), and engaging ... Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate ...
Quick apply
Financial Wellness Associate - R-37420
Tecumseh, MI · On-site
$19.23 - $28.37/hr
FWA's split their time between client servicing and transaction support (70% of time), and engaging ... Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate ...
Financial Wellness Associate
Ypsilanti, MI · On-site
$19.23 - $28.37/hr
FWA's split their time between client servicing and transaction support (70% of time), and engaging ... Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate ...
Financial Wellness Associate
Ypsilanti, MI · On-site
$19.23 - $28.37/hr
FWA's split their time between client servicing and transaction support (70% of time), and engaging ... Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate ...
Financial Wellness Associate
Ypsilanti, MI · On-site
FWA's split their time between client servicing and transaction support (70% of time), and engaging ... Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate ...
Financial Wellness Associate
Ypsilanti, MI · On-site
FWA's split their time between client servicing and transaction support (70% of time), and engaging ... Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate ...
Mobile Atm Support information
What is the difference between Mobile Atm Support vs ATM Technician?
| Aspect | Mobile Atm Support | ATM Technician |
|---|---|---|
| Certifications | Typically requires ATM or electronic device certifications | Requires similar certifications, often including electronic or technical certifications |
| Work Environment | Field-based, traveling to various locations to support ATMs | Primarily on-site at ATM locations for repairs and maintenance |
| Employer & Industry | Financial institutions, ATM service providers | Bank branches, ATM service companies |
| Job Focus | Supporting, troubleshooting, and maintaining mobile ATM units in the field | Repairing, installing, and maintaining ATMs at fixed locations |
Mobile Atm Support professionals focus on supporting mobile ATM units in the field, often traveling between locations, while ATM Technicians primarily perform repairs and maintenance at fixed ATM sites. Both roles require technical certifications and serve the banking and financial industry, but their work environments and daily tasks differ significantly.
What are the most commonly searched types of Atm Support jobs in Michigan?
The most popular types of Atm Support jobs in Michigan are:
What are popular job titles related to Mobile Atm Support jobs in Michigan?
For Mobile Atm Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Mobile Atm Support jobs in Michigan look for?
The top searched job categories for Mobile Atm Support jobs in Michigan are:
Job description
Department: Deposit Operations
Reports To: Deposit Operations Coordinator
Supervises: None
Last Updated: 04.15.2025
Summary: Primary focus is on managing customer contact and support. Participates in the day-to-day operations of the Department.
Major Duties & Responsibilities:
- Manage inbound calls in a timely and professional manner.
- Strong focus on identifying customer needs, clarifying information, and issue resolution.
- Assist customers with account questions, statement balancing, product support, and account maintenance.
- Act as an ambassador of our digital products.
- Quickly identify needs to route customers to appropriate resources.
- Communicate with customers through multiple channels.
- Provides customer support and employee training and participates in the overall digital strategy for the bank.
- Monitor customer enrollment into OLB products.
- Manage the Online Account Opening applications.
- Review various department reports.
- Monitor fraud systems for potential check and deposit related fraud.
- Review fraud suspect items and contact customers to determine if further action is required.
- Review/ Approve ATM/Mobile deposit exceptions.
- Manage Req E Disputes.
- Manage the Deposit Scanning ‘To be Indexed ‘Folder.
- Review and fulfill asset verifications
- Perform a variety of account maintenance, including but not limited to:
- Flagging accounts
- Changing customer status
- Deactivation of eStatements
- Address changes
- Gives product demonstrations to customers as needed.
- Process and fulfill audit requests.
- Understands and follows bank/ department regulations, policies, and procedure, and participates in all compliance- related training.
- Other duties as assigned.
Education & Experience:
- Excellent communication skills, including verbal, phone, written, listening, and people/soft-skills
- Ability to move appropriately and quickly between variety of communication channels including phone, chat, text.
- Strong comfort level with technology and digital banking products
- Professionalism
- Ability to multi-task
- High attention to detail
- Strong investigative and problem-solving skills
- Basic understanding of Regulation E, BSA, and NACHA Rules
- High school diploma
About Superior National Bank
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Hancock, MI, US
Year founded
1890