Job Objective:
The Triage RN’s objective is to provide sound clinical communication and problem solving through a strong ability to triage on site situations, incidents, and staff questions remotely through both verbal and telephonic means and at a high volume of incoming calls. Additionally, Triage nurses will be making outbound calls to Hospice, Home Care, Families, and updating provider portals via secured link.
Qualifications:
- Must have a current RN license in good standing in the state of MN and any other state that ACS is providing services.
- Must have a minimum of 7 years of experience as an RN/LPN/CNA or combined in Assisted Living, Memory Care or LTC.
- Great organizations skills with the ability to hold self-accountable when not directly supervised.
- Exceptional communications skills both verbal and written
- Experience with Electronic Health Records i.e., Eldermark, Epic or Point Click Care, Residex and others.
- Experience or a willingness to learn state of the art phone and telecommunication technology
- Must have a good understanding of Pharmacology, Blood Glucose Monitoring, first aid, high acuity LTC nursing and emergency preparedness.
- Must be professional and able to remain calm in difficult situations
- Must have a willingness to work with your team to manage time off and open shifts.
Job Responsibilities:
- Answer calls when scheduled to be on duty including nights, weekends, and holidays.
- Must have great attention to detail and clinical investigative skills
- Document appropriately in the EHR
- Communicate professionally and effectively with a diverse workforce
- Must be able to follow and adhere to our work from home policies without variance
- Communicate professionally both in oral and written form while maintaining HIPAA complinace
- Promote a positive team approach and live our mission and core values for those who rely on your expertise
- Keep up with AL educational and mandatory state requirements.
- Self-Manage and track all various state licenses and CEU requirements
- Attendance of Mandatory Team Meetings/Training meetings outside of your work schedule.
Physical Responsibilities (based on essential responsibilities) Must be able to frequently perform tasks such as, but not limited to those listed below:
- Must be able to communicate effectively via phone or telehealth.
- Must be able to remain awake and alert during overnight hours
- Must not consume alcohol or illegal substances while on duty or 12 hours prior to your shift
- Must be able to input information into an EHR
- Must be able to work every other weekend and every other Holiday
Environment:
- This is a work from home position. You must have a quiet private space free from pets, family and background noise.
- You must maintain the appropriate internet bandwidth to support the applications needed to do the job.
- Travel needs to be reported to your manager for preapproval and internet verification. Risk aversion to IT equipment.
- Must maintain permanent residence in MN, IA or WI or any other payroll approved state.
Working Hours:
- Evenings and overnights M-F
- We offer a variety of shifts on Weekends and Holidays for 24/hour coverage based on client need and call volumes.
General Notes:
- This job description is not intended to be all inclusive; additional details will be specified by the supervisor. The employee will also perform other reasonable business duties as assigned by the supervisor.
- Management reserves the right to change job responsibilities, duties and hours as needs arise.
- Accelerated Care Solutions is an at will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Company Description
https://www.acceleratedcaresolutions.com/
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