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MLB NETWORK

Infrastructure DevOps Engineer

Secaucus, NJ · On-site

$53.50 - $73.25/hr

MLB Network is the ultimate television destination for baseball fans, and they are seeking an ... Qualifications : Required : • A minimum of 2-3 years of experience with Windows and Linux ...

MLB NETWORK

Infrastructure DevOps Engineer

Secaucus, NJ · On-site

$53.50 - $73.25/hr

MLB Network is the ultimate television destination for baseball fans, and they are seeking an ... Qualifications : Required : • A minimum of 2-3 years of experience with Windows and Linux ...

MLB NETWORK

Infrastructure DevOps Engineer

Secaucus, NJ · On-site

$53.50 - $73.25/hr

MLB Network is the ultimate television destination for baseball fans, with studios located in ... Qualifications : Required : • A minimum of 2-3 years of experience with Windows and Linux ...

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2026 SABR Analytics Conference

Phoenix, AZ · On-site

The SABR Analytics Conference is a three-day event featuring guest speakers, panels, and ... Major League Baseball (MLB) is the most historic of the major professional sports leagues in the ...

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Operations Analyst, Baseball Data Platform

Operations Analyst, Baseball Data Platform

Major League Baseball (MLB)

Manhattan, NY • On-site

Full-time

Posted 19 days ago

Job description

Job Summary:
Major League Baseball (MLB) is seeking an Operations Analyst for their Baseball Data Platform team to ensure the accuracy and reliability of baseball data. The role involves supporting customers, tracking data quality, and collaborating with cross-functional teams to enhance data-driven decisions in baseball operations.
Responsibilities:
• Flexibility for weekly support shifts during business hours, nights, and/or weekends to support MLB Club questions/needs and internal baseball technology incident response, including weekly night shifts until the end of MLB games each night (often 2am ET/11pm PT) during the season
• Triage complex, multi-faceted issues to identify root causes and mitigation steps
• Work proactively with stakeholders and teammates to identify preventative measures to limit issue impact and recurrence
• Analyze current operational processes and design streamlined, data-driven workflows to reduce manual effort and human error
• Act as a Subject Matter Expert (SME) on the Baseball Data Platform team, possessing the practical, end-to-end knowledge necessary to support most operational dependencies relied upon by both internal staff and external partners
• Pursue and prioritize potential data quality issues and support incidents both proactively and responsively
• Achieve comprehensive expertise in Baseball Data Platform tools. This includes knowing the who/what/why/how of users of our data
• Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership while training others to do so effectively
• Proactively monitor Major League, Minor League games, dashboards, and internal channels for reported data and technology issues while identifying potential gaps in visibility
• Collaborate with external data partners and internal teams within the technology group to identify and detect data quality and incident response trends and present findings to MLB leadership and Club/Vendor personnel
• Collaborate with developers and data engineers to gather requirements for and rigorously test new operational tools (e.g., custom dashboards, mobile scouting applications) before their wider deployment
• Maintain day-to-day relationships with baseball data partners and coordinate execution of legal agreements, data permissions, and ad hoc requests
Qualifications:
Required:
• 2-3 years of experience with data related to baseball, and/or in technical support/operations roles
• A track record of the ability to problem solve complex issues, with outstanding critical thinking skills, from initial identification through implementation of preventative measures
• Proven experience communicating professionally in a customer support role with technical and non-technical users
• Flexibility to work scheduled night, weekend, and holiday support shifts, especially during baseball season
• Extremely organized and ability to balance multiple priorities at once in a fast-paced environment
• Proactive communicator with internal and external stakeholders with the goal of anticipating what the stakeholders need
• Highly collaborative in nature and team-oriented
• Self-motivated, with high standards and a drive towards continuous improvement
• Ability and desire to travel up to 15% for baseball events and team meetings
• A love of baseball
Preferred:
• An understanding of how MLB Clubs and partners use baseball data in daily operations or related experience
• Familiarity with any of the following is preferred, but not required: baseball tracking systems, APIs, contracts, SQL, Python, R
Company:
Major League Baseball (MLB) is the most historic professional sports league in the United States and consists of 30 member clubs in the U.S. Founded in 1877, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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