Mitsui Jobs in Virginia (NOW HIRING)

LocationRichmond, VA: This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office.Role SummaryResponsible for assisting in the resolution of customer disputes and reconciliation of outstanding receivables relating to global parent company agency activityAdditional ResponsibilitiesPerform root cause analysis of disputes and upstream processes to help identify inefficiencies and/or areas for improvementPresent recommendations to management and impacted stakeholders for root cause process resolutions Provide follow-up on identified issues/root causes to reduce future occurrencesAct as liaison between offshore team and onshore marketing/sales to resolve customer disputesPerform audits of customer outstanding as required and/or requested by managementIdentify appropriate reconciliation process to resolve data discrepancies and collect appropriate data to submit and resolve discrepancyCommunicate with all cross functional owners on the research results, and when needed, follow up with internal and external customers for final resolution of individual discrepancy itemsReview and analyze outstanding reports to address problem accounts and identify areas of focus Work collaboratively with billing, collections and cashier teams to assist in resolution efforts Handle other special projects and reporting as assignedCore Required Skills and CompetenciesAbility to evaluate data, analyze, and problem solveResponsive and dependable with excellent follow throughStrong communication, negotiation, and problem-solving skills a mustEffective and professional written and verbal communication skillsOutstanding attention to detail and accuracyHighly motivated with the ability to work independently and as a team member Excellent multi-tasking, time-management, and organizational skillsStrong analytical ability, acts objectively and plans for long-term implicationsFunction Specific SkillsKnowledge of and experience in principles, practices, regulations, and procedures as they relate to B2B accounts receivable Advanced user of Microsoft Excel and proficient user of other Microsoft Office and G-Suite applicationsStrong data analytics skills, Looker experience a plusAccurate, detail-oriented contract analysis skillsDirect and effective communicator external/internal customersRequired Minimum Years Experience1+ years Function specificRequired Minimum EducationAssociate's degree preferred
About Ocean Network Express (ONE)Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world's seventh-largest container carrier with a fleet size of approximately 1.53 million TEU. Operating more than 200 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier alliance, a global ocean carrier consortium.For more information, please visit www.one-line.com
View our ONE Corporate Slogan Videohttps://youtu.be/AMVR-KiBWYs