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Mitigation Jobs in Raleigh, NC (NOW HIRING)

Mitigation Technician

Raleigh, NC · On-site

$18 - $22/hr

The Mitigation Technician reports to the General Manager with accountability for providing excellent service for those who have been victims of disaster and for restoring property and lives with a ...

New

Mitigation Technician

Raleigh, NC · On-site

$18 - $22/hr

The Mitigation Technician reports to the General Manager with accountability for providing excellent service for those who have been victims of disaster and for restoring property and lives with a ...

New

Mitigation Crew Chief

Raleigh, NC · On-site

$28 - $35/hr

Executing mitigation projects in accordance with ANSI/IICRC S500, S520, and S700 standards * Developing and adjusting drying strategies based on psychrometrics and job conditions * Maintaining ...

Mitigation Crew Chief

Raleigh, NC · On-site

$28 - $35/hr

Executing mitigation projects in accordance with ANSI/IICRC S500, S520, and S700 standards * Developing and adjusting drying strategies based on psychrometrics and job conditions * Maintaining ...

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Mitigation information

See Raleigh, NC salary details

$15

$23

$32

How much do mitigation jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for mitigation in Raleigh, NC is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $26.63 per hour, depending on experience, location, and employer.

What is a mitigation specialist?

Mitigation specialists are professionals who gather and present information about a defendant's background, character, and circumstances to help courts or legal teams make informed decisions, particularly in criminal cases. Their work often involves investigating factors such as mental health, family history, and life experiences that may have contributed to a person's actions. This information is crucial in sentencing phases, especially in death penalty or serious felony cases, as it can influence the court to consider alternatives to the most severe punishments. Mitigation specialists collaborate closely with attorneys, mental health experts, and social workers to build comprehensive life histories for their clients.

What are some common challenges faced by mitigation specialists when working on multidisciplinary teams?

Mitigation specialists often collaborate with attorneys, social workers, and investigators to develop comprehensive case strategies. One of the main challenges is ensuring effective communication among team members with diverse professional backgrounds, which requires strong interpersonal and organizational skills. Additionally, managing sensitive client information and balancing multiple caseloads can be demanding. However, successful mitigation specialists find that building trust and maintaining clear, consistent communication helps foster a supportive team environment and leads to better case outcomes.

What are the key skills and qualifications needed to thrive as a mitigation specialist, and why are they important?

To thrive as a Mitigation Specialist, you generally need a background in social work, psychology, or criminal justice, often with a relevant degree and experience in casework or investigation. Familiarity with case management software, court filing systems, and research databases is typically required. Outstanding interpersonal skills, empathy, and attention to detail help you build trust with clients and communicate effectively with legal teams. These skills are crucial for gathering comprehensive life histories, informing legal strategy, and advocating for clients in complex legal cases.

What is the difference between Mitigation vs Risk Analyst?

AspectMitigationRisk Analyst
Primary FocusImplementing strategies to reduce or eliminate risksIdentifying, assessing, and analyzing risks
CredentialsVaries; often includes certifications like CISSP, PMPTypically requires degrees in finance, economics, or related fields; certifications like FRM or CRM
Work EnvironmentSecurity teams, project management, compliance departmentsFinancial institutions, insurance companies, consulting firms

Mitigation involves actively reducing risks through strategies and actions, while Risk Analysts focus on identifying and evaluating risks to inform decision-making. Both roles are essential in risk management but serve different functions within organizations.

What is a mitigation job?

A mitigation job involves reducing or managing risks, damages, or threats, often in fields like cybersecurity, disaster management, or environmental protection. These roles typically require skills in analysis, planning, and implementing strategies to prevent or lessen adverse impacts, and may involve certifications or specialized training.

What job categories do people searching Mitigation jobs in Raleigh, NC look for?

The top searched job categories for Mitigation jobs in Raleigh, NC are:

Infographic showing various Mitigation job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 83% Physical, 6% Hybrid, and 11% Remote job distribution, with an average salary of $48,040 per year, or $23.1 per hour.

Loss Mitigation Resolution Specialist

First Citizens Bank

Raleigh, NC • On-site

Full-time

Re-posted 15 days ago


Key responsibilities

  • Contact borrowers in financial distress to gather information and required documentation for a complete Loss Mitigation Application.

  • Maintain contact with borrowers throughout the process, sending applicable written notices or disclosures, and monitor approved plans until completion or required payments are made.

  • Act as a liaison between business units, Retail Credit Underwriting teams, and branches regarding distressed borrowers and participate in servicing efforts for acquired institutions.


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 175 rated banks


Job description

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed actions. Facilitates the receipt of a complete hardship application and remains in contact with the borrower throughout the process. Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with applicable regulations and investor guidelines. This position is considered the first line of defense and expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risk to the Bank.


Responsibilities & Qualifications

Duties & Responsibilities:

Loan Resolution - Responsible for contacting borrowers in financial distress to gather information and required documentation for a complete Loss Mitigation Application. Maintains contact with borrower throughout the process, sending applicable written notices or disclosures. Monitors approved plans until the borrower completes short term repayment plans or makes the required payments.

Client Support - Identifies and supports clients who are eligible for assistance. Contacts clients who are in Foreclosure, who were dismissed or discharged from bankruptcy, or who have inquired about possible assistance in order to begin the process.

Operational Support - Acts as a liaison between business units, Retail Credit Underwriting teams, and branches regarding distressed borrowers.

Portfolio Servicing - Participates in servicing efforts for acquired institutions. Works with acquired institutions to service defaulted or covered assets, and to assist with mortgage loans. Modifies or recommends charge offs as appropriate.

Qualifications:

Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or Default.

- OR -

High School Diploma or GED and 5 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or Default.

Additional Requirements:

Call center experience with business professional call etiquette and familiarity with dialer system

Mortgage loss mitigation experience (ex. repossessions, bankruptcy, foreclosure)

Advanced written and verbal communication skills

Preferred Qualifications:

Spanish language proficiency

Banking/Finance industry experience

Large Financial Institution (LFI) experience

Knowledge of applicable regulations


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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