Company Overview Milestone Technologies is a global IT managed services firm that partners with ... Respond to user support requests through ticketing systems, chat platforms, email, walk up and ...
Company Overview Milestone Technologies is a global IT managed services firm that partners with ... Respond to user support requests through ticketing systems, chat platforms, email, walk up and ...
Company Overview Milestone Technologies is a global IT managed services firm that partners with ... Respond to user support requests through ticketing systems, chat platforms, email, walk up and ...
Company Overview Milestone Technologies is a global IT managed services firm that partners with ... Respond to user support requests through ticketing systems, chat platforms, email, walk up and ...
VSS & PACS Installation Lead Technician (ROAD WARRIOR) (MILESTONE CERT) - P
Phoenix, AZ · On-site
$100K - $120K/yr
Akima Systems Engineering (ASE) is looking for a Lead Security Installation Specialist to join our ... Milestone Certified Integration Technician (MCIT) certificate a major plus. To join our team of ...
VSS & PACS Installation Lead Technician (ROAD WARRIOR) (MILESTONE CERT) - P
Phoenix, AZ · On-site
$100K - $120K/yr
Akima Systems Engineering (ASE) is looking for a Lead Security Installation Specialist to join our ... Milestone Certified Integration Technician (MCIT) certificate a major plus. To join our team of ...
Technical Team Leader, DC
Phoenix, AZ · On-site
Milestone culture is built to provide a collaborative, inclusive environment that supports ... Ability to recommend improvements in operational management systems, processes, and best practices.
New
Technical Team Leader, DC
Phoenix, AZ · On-site
Milestone culture is built to provide a collaborative, inclusive environment that supports ... Ability to recommend improvements in operational management systems, processes, and best practices.
New
Technical Team Leader, DC
Phoenix, AZ · On-site
Milestone culture is built to provide a collaborative, inclusive environment that supports ... Ability to recommend improvements in operational management systems, processes, and best practices.
New
Technical Team Leader, DC
Phoenix, AZ · On-site
Milestone culture is built to provide a collaborative, inclusive environment that supports ... Ability to recommend improvements in operational management systems, processes, and best practices.
New
Principal Systems Engineer and Integration Lead (Onsite)
Tucson, AZ · On-site
$107.50 - $204.50/hr
Position Overview Systems Engineer and Integration Lead - Advanced Technologies Sub Strategic ... Conduct milestone meetings such as Consent to Build, Test Readiness Review, and Consent to Ship.
Principal Systems Engineer and Integration Lead (Onsite)
Tucson, AZ · On-site
$107.50 - $204.50/hr
Position Overview Systems Engineer and Integration Lead - Advanced Technologies Sub Strategic ... Conduct milestone meetings such as Consent to Build, Test Readiness Review, and Consent to Ship.
Space Systems Engineer
Tempe, AZ · On-site +1
$176K - $264K/yr
Drive system trade studies and integration strategies for new and custom capabilities. * Author ... and milestone reviews. * Support the technical preparation and presentation for major program ...
Space Systems Engineer
Tempe, AZ · On-site +1
$176K - $264K/yr
Drive system trade studies and integration strategies for new and custom capabilities. * Author ... and milestone reviews. * Support the technical preparation and presentation for major program ...
Electronics Technician Security Systems (Road Warrior) - P
Phoenix, AZ · On-site
$33.09/hr
IP CCTV Surveillance Systems such as Milestone. * Mechanical and electromechanical locking systems (electronic strikes, locks, mag's, etc.). * Proficient with Microsoft Office Products and Adobe ...
Electronics Technician Security Systems (Road Warrior) - P
Phoenix, AZ · On-site
$33.09/hr
IP CCTV Surveillance Systems such as Milestone. * Mechanical and electromechanical locking systems (electronic strikes, locks, mag's, etc.). * Proficient with Microsoft Office Products and Adobe ...
Systems Engineer - Level 4
Chandler, AZ · On-site
$122K - $184K/yr
Prepares and presents materials at major milestone meetings. Basic Qualifications: * Bachelor ... System testing and launch operations experience is desired * Previous Cost Account Management ...
Systems Engineer - Level 4
Chandler, AZ · On-site
$122K - $184K/yr
Prepares and presents materials at major milestone meetings. Basic Qualifications: * Bachelor ... System testing and launch operations experience is desired * Previous Cost Account Management ...
Systems Engineer - Level 4
$122K - $184K/yr
Prepares and presents materials at major milestone meetings. Basic Qualifications: * Bachelor ... System testing and launch operations experience is desired * Previous Cost Account Management ...
Systems Engineer - Level 4
$122K - $184K/yr
Prepares and presents materials at major milestone meetings. Basic Qualifications: * Bachelor ... System testing and launch operations experience is desired * Previous Cost Account Management ...
Systems Engineer - Level 3
Gilbert, AZ · On-site
Play a key role in major program milestone and readiness reviews * Author and provide input to ... Experience in systems engineering to include architecture design, technical baseline definition ...
Systems Engineer - Level 3
Gilbert, AZ · On-site
Play a key role in major program milestone and readiness reviews * Author and provide input to ... Experience in systems engineering to include architecture design, technical baseline definition ...
Maintain project schedules, milestone trackers, action-item logs, and deliverable lists ... Support chemical-system installation, testing, startup, commissioning, qualification, and turnover ...
Quick apply
Maintain project schedules, milestone trackers, action-item logs, and deliverable lists ... Support chemical-system installation, testing, startup, commissioning, qualification, and turnover ...
Systems Engineer- MBSE Level 3/4
Chandler, AZ · On-site
$122K - $184K/yr
Prepare and present materials at program major milestone meetings. This position may be offered at ... ASEP (Associate Systems Engineering Professional) or CSEP (Certified Systems Engineering ...
Systems Engineer- MBSE Level 3/4
Chandler, AZ · On-site
$122K - $184K/yr
Prepare and present materials at program major milestone meetings. This position may be offered at ... ASEP (Associate Systems Engineering Professional) or CSEP (Certified Systems Engineering ...
Systems Engineer- MBSE Level 3/4
$122K - $184K/yr
Prepare and present materials at program major milestone meetings. This position may be offered at ... ASEP (Associate Systems Engineering Professional) or CSEP (Certified Systems Engineering ...
Systems Engineer- MBSE Level 3/4
$122K - $184K/yr
Prepare and present materials at program major milestone meetings. This position may be offered at ... ASEP (Associate Systems Engineering Professional) or CSEP (Certified Systems Engineering ...
Play a key role in major program milestone and readiness reviews * Working with our customers, aid ... Systems Engineer Level - 3 -Bachelor's Degree in a STEM (Science, Technology, Engineering or ...
Play a key role in major program milestone and readiness reviews * Working with our customers, aid ... Systems Engineer Level - 3 -Bachelor's Degree in a STEM (Science, Technology, Engineering or ...
Provide custom systems integrations, detailed systems upgrade planning and execution, systems ... At least (1) Industry certification (Genetec, Axis, Lenel, Milestone, Ccure, or equivalent)
Provide custom systems integrations, detailed systems upgrade planning and execution, systems ... At least (1) Industry certification (Genetec, Axis, Lenel, Milestone, Ccure, or equivalent)
AZ · On-site
The Infrastructure Solutions Architect plays a pivotal role in driving Milestone Technologies ... system performance, and ensure secure, resilient, and scalable infrastructure environments. You ...
AZ · On-site
The Infrastructure Solutions Architect plays a pivotal role in driving Milestone Technologies ... system performance, and ensure secure, resilient, and scalable infrastructure environments. You ...
Play a key role in major program milestone and readiness reviews * Working with our customers, aid ... Systems Engineer Level - 3 -Bachelor's Degree in a STEM (Science, Technology, Engineering or ...
Play a key role in major program milestone and readiness reviews * Working with our customers, aid ... Systems Engineer Level - 3 -Bachelor's Degree in a STEM (Science, Technology, Engineering or ...
Milestone Systems information
See Arizona salary details
$14.11 - $16.45
5% of jobs
$16.45 - $18.80
13% of jobs
$19.71 is the 25th percentile. Wages below this are outliers.
$18.80 - $21.14
17% of jobs
The median wage is $23.40 / hr.
$21.14 - $23.48
15% of jobs
$23.48 - $25.82
14% of jobs
$28.11 is the 75th percentile. Wages above this are outliers.
$25.82 - $28.16
11% of jobs
$28.16 - $30.51
8% of jobs
$30.51 - $32.85
5% of jobs
$32.85 - $35.19
5% of jobs
$35.19 - $37.53
4% of jobs
$37.53 - $39.87
2% of jobs
$14
$25
$39
How much do milestone systems jobs pay per hour?
What are the typical daily responsibilities for someone working with Milestone Systems solutions?
Professionals working with Milestone Systems solutions often spend their days installing, configuring, and maintaining video management software and integrated hardware components for client sites. They may provide technical support, troubleshoot system issues, and conduct regular system updates to ensure optimal performance and security. Collaboration with IT teams, security personnel, and sometimes end-users is common to tailor solutions to unique requirements. Additionally, they may be involved in project documentation and providing user training as part of the deployment process.
What is a Milestone Systems?
A Milestone Systems job typically involves working with Milestone’s video management software (VMS) solutions, which are used for security, surveillance, and data analysis. Roles can range from software development and technical support to sales, project management, and customer success. Employees may be responsible for implementing, troubleshooting, or optimizing VMS solutions for businesses and organizations. The company values innovation, collaboration, and expertise in video technology. Positions may require experience in IT, cybersecurity, or software engineering, depending on the role.
What are the key skills and qualifications needed to thrive in the Milestone Systems position, and why are they important?
To excel working with Milestone Systems, candidates need a strong background in video management solutions, IT/networking knowledge, and experience with security or surveillance systems. Familiarity with Milestone XProtect software, relevant system integration certifications, and hands-on experience with hardware installation are commonly expected. Excellent problem-solving skills, attention to detail, and the ability to communicate technical concepts to clients or team members help employees stand out. These competencies ensure effective implementation and support of complex video surveillance environments, leading to satisfied clients and robust security solutions.

Other
Re-posted 8 days ago
Job description
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a fast-paced environment.
The successful candidate will assist employees with day-to-day technology issues, provide timely customer support, and gain exposure to a wide range of enterprise technologies and support processes. We value curiosity, adaptability, professionalism, and a strong desire to develop technical skills.
Key Responsibilities
- Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
- Troubleshoot common hardware, software, and access-related issues for end users.
- Provide support for laptops, desktop systems, printers, mobile devices, and collaboration tools.
- Assist with account access, password resets, VPN connectivity, and basic system configuration tasks.
- Support users across multiple operating systems including Windows, macOS, and ChromeOS.
- Help deploy and maintain mobile devices including iPhones, Android phones, and tablets.
- Perform initial diagnosis of incidents and escalate unresolved or advanced issues to higher-level support teams.
- Document troubleshooting activities and follow established operational procedures and service standards.
- Assist with workstation setup, onboarding activities, and equipment preparation when required.
- Participate in ongoing learning opportunities to expand technical and customer support capabilities.
Preferred Skills
- Strong interpersonal, communication, and customer service skills.
- Interest in information technology, technical troubleshooting, and end-user support.
- Ability to work collaboratively in a team-oriented environment.
- Comfortable learning new technologies, tools, and processes.
- Organized, dependable, and able to manage multiple support requests effectively.
- Prior experience in customer-facing IT roles is helpful but not required.
Qualifications
- Exposure to enterprise support environments or help desk operations.
- Familiarity with ServiceNow or similar ticket management platforms.
- Basic understanding of networking concepts such as wireless connectivity and remote access solutions.
- Experience using or supporting mobile devices and modern workplace technologies.
What We Offer
- Opportunity to launch and grow a career in IT support and operations.
- Collaborative environment with mentorship from experienced technical professionals.
- Hands-on experience supporting enterprise technologies and end-user environments.
- Career development opportunities, training, and internal growth potential.
#LI-MM1
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.